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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot Create Store Newsletter for Markdown Sale

Trying to create a store newsletter to promote a 20% markdown sale that has 766 listings. Yet, when I try to create the newsletter, eBay says that there are no listings in the selected markdown and to choose a different promotion. So frustrating.

your postage country and app country are different

Hi, i have recently sold my first item (until now i have just bought items)When i try to generate activate and genereate the postage label i receive the following message that postage country and app country are different.I have checked the settings ...

Bulk shipping label error. Error Generating Labels Happening every day in the past week

This is the This is the error message I am getting when I try and purchase bulk shipping labels. This has been happening every day in the past week. I then have to manually print out each individual label which is a pain in the butt. Please fix.

Fed Ex Overcharging On Labels

How is Fed Ex Overcharging On Labels , I tried reprinting a label on Ebay with there dimensions that Fed Ex is claiming which is wild cause there so close to mine and it still was same amount that I paid with first label. They also are claiming a pac...

I keep getting ebay notifications about an item already delivered month ago

I keep getting ebay notifications from Ebay that an item is out for deliverywhen it was delivered months ago. I've posted this same problem before and someonereplied this is a "glitch" or error within Ebay. My understanding is that Ebayhas nearly 13,...

Not all items from cart are being included in checkout from same seller.

Hello,As title suggests, I am trying to purchase a number of items (collectibles), all from the same seller. The total is around x90, some of which are multiple copies of the same thing. I have everything loaded in my cart ready to pay in full altoge...

Endless captcha even while logged in, extremely annoying.

The site, even though I am logged in, is making me do catcha every single time I check my cart. Insanely annoying.

Verification via text issue

I cannot seem to verify my phone number in order to sell. It’s a uk +44 no and is 100% correct. I have tried with and without the 0 with the +44. My email is verified. And I have tried literally everything. Using the browser and app checking every te...

Messages on My eBay are not showing up

For the last three days, the messages on My eBay are not showing up. I am unable to reply (receiving notice via my email and clicking reply takes me to the dead end on eBay- “Something went wrong” and “Please try again later.” With a blue link bar th...

Resolved! Shipping Details not displaying on Firefox

It seems random but certain items will not display shipping info on Firefox. Copy URL to edge and there are the shipping details. But its only certain items NOT all. This has been a few days now since change.

Deleted Items on my eBay store!!!!

At one time I had 330 items ( baseball, football and basketball cards in my eBay store. Right now I have about 75 cards. I would like to know where the rest of the 255 cards are, why were they deleted out. I kept putting them on to sell off and on an...

Leaving feedback in bulk not working

Hidevon@ebay Leaving feedback in bulk is not working. I wasn't able to leave it last night or this morning on Firefox, Chrome, or Edge. eBay displays the usual processing message: We are processing your feedback for 17 orders. You'll be able to see t...

August III 1733-1763, Trojak,1754,Lipsk 176093609361

Today there was a problem with a fake sale of the lot August III 1733-1763, Trojak, 1754, LipskItem ID 176093609361Lot price $150.No commands to sell this lot were issued from my devices. But after checking my account, I found that this lot was sold ...

Can’t accept decline or make counter offer & can’t send message to buyer - spinning wheel

Every since the maintenance update on Wednesday night Thursday morning I have been unable to accept, decline or make counter offers. Button icons register my touch, but are unresponsive. I go to message the buyer I’m having a problem from buyers prof...

eBay app not working on android.

Hi, for a few months now eBay app hasn't been working on this device. I've installed it many times but it will not get past the login screen stating technical error. I've now uninstalled it and use the chrome browser. Any ideas why this isn't working...