Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

UNABLE TO GET AN ACTIVE ITEM LISTED ON EBAY | REF: CANON MAGENTA TONER

I AM UNABLE TO GET AN ACTIVE ITEM LISTED. IT SHOWS UP IN MY SELLER ACCOUNT AS AN ACTIVE LISTING, BUT WHEN I VIEW MY ACTIVE ITEMS ONLINE, IT DOES NOT SHOW UP WITH MY OTHER ITEMS... THERE SHOULD BE THREE ACTIVE ITEMS LISTED UNDER "PRINTER INK, TONER & ...

Resolved! Unable to select option after clicking on "add a payment option." while trying to refund a Buyer.

In my account settings already added both Credit Card & bank details for Selling Costs under the "Cards & Accounts" section. However, when I click on "Refund The Buyer" > Next > Add a payment option. Upon clicking on "add a payment option." the link....

Error Message, Can't Open View Account

Getting error message. Can't open account to do anything.

refund

I am still waiting to receive my money, who is responsible for paying it? no one answers, no way to contact, and always automatically noticed that the order has closed and there is no way to help more

Zero balance on eBay gift card

My husband and I purchased $600 eBay gift card yesterday and all three card are empty , please we need a response We have tried searching for a number to call customer service but there seems not to be one

It thinks I am a bot

eBay won’t let me in it thinks I am a bot

App crashes when I click on "See How Other Sellers Priced It" on pricing

The app either crashes or returns me to my selling page. I have tried clearing the cache, opening and closing the app etc

Ebay + Javascript overnight = non functioning in Chrome

This morning my overview page won't run in Chrome. worked fine when I went to bed. My buying pages seem to work ok, but not the selling overview. I can work in firefox but it is a terrible platform and unreliable. I had to reboot due to a 2nd monthly...

issues with app

Not sure if this is considered a technical issue or just a problem with how it was set up. I like to take photos with my Android phone camera, save, and then do the actually listing on my desktop. There are some issues with this. 1. Just a small thin...

European specific search has not been working for 2 years

Over 2 years ago the ability to search specifically in the European Union or European continent has been working on and off (mostly off). I had many saved searches, I've had to disable all as the search results had items from all over the place. I've...

Ebay Offer Glitch

This is the second time this has happened. Called in when it first happened and the ebay Rep was clueless why this happened I made an offer to a buyer who countered the offer. I then accepted the offer. The transaction disappears- Its not in the sold...

Is eBay being a little glitchy the last few days

Is anybody else experiencing eBay being a little bit glitchy the last couple of days. Let me elaborate a little bit whenever I go to click on median price it brings me back to the main seller page and completely kicks me out of my product. I'm just c...

Ending listings and selling similar not working

After selecting ended listings to sell similar, the bottom button to complete the sell similar action is no longer generated/appearing, so its impossible to get these item listings active again. Seriously this has been a core function for decades, an...

Sold Items

I have sold two items in the last few weeks and E-Bay has not deleted them from my current items for sale. I had to refund one purchaser and caught and deleted the other myself. Is anyone else having this problem?