Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I keep getting ebay notifications about an item already delivered month ago

I keep getting ebay notifications from Ebay that an item is out for deliverywhen it was delivered months ago. I've posted this same problem before and someonereplied this is a "glitch" or error within Ebay. My understanding is that Ebayhas nearly 13,...

Not all items from cart are being included in checkout from same seller.

Hello,As title suggests, I am trying to purchase a number of items (collectibles), all from the same seller. The total is around x90, some of which are multiple copies of the same thing. I have everything loaded in my cart ready to pay in full altoge...

Endless captcha even while logged in, extremely annoying.

The site, even though I am logged in, is making me do catcha every single time I check my cart. Insanely annoying.

Verification via text issue

I cannot seem to verify my phone number in order to sell. It’s a uk +44 no and is 100% correct. I have tried with and without the 0 with the +44. My email is verified. And I have tried literally everything. Using the browser and app checking every te...

Messages on My eBay are not showing up

For the last three days, the messages on My eBay are not showing up. I am unable to reply (receiving notice via my email and clicking reply takes me to the dead end on eBay- “Something went wrong” and “Please try again later.” With a blue link bar th...

Resolved! Shipping Details not displaying on Firefox

It seems random but certain items will not display shipping info on Firefox. Copy URL to edge and there are the shipping details. But its only certain items NOT all. This has been a few days now since change.

Deleted Items on my eBay store!!!!

At one time I had 330 items ( baseball, football and basketball cards in my eBay store. Right now I have about 75 cards. I would like to know where the rest of the 255 cards are, why were they deleted out. I kept putting them on to sell off and on an...

Leaving feedback in bulk not working

Hidevon@ebay Leaving feedback in bulk is not working. I wasn't able to leave it last night or this morning on Firefox, Chrome, or Edge. eBay displays the usual processing message: We are processing your feedback for 17 orders. You'll be able to see t...

August III 1733-1763, Trojak,1754,Lipsk 176093609361

Today there was a problem with a fake sale of the lot August III 1733-1763, Trojak, 1754, LipskItem ID 176093609361Lot price $150.No commands to sell this lot were issued from my devices. But after checking my account, I found that this lot was sold ...

Can’t accept decline or make counter offer & can’t send message to buyer - spinning wheel

Every since the maintenance update on Wednesday night Thursday morning I have been unable to accept, decline or make counter offers. Button icons register my touch, but are unresponsive. I go to message the buyer I’m having a problem from buyers prof...

eBay app not working on android.

Hi, for a few months now eBay app hasn't been working on this device. I've installed it many times but it will not get past the login screen stating technical error. I've now uninstalled it and use the chrome browser. Any ideas why this isn't working...

Resolved! Failed listing upload

After spending over 45 minutes creating a listing, the upload failed, apparently due to the loss of the photos, which disappeared from the screen. It happened twice and the draft was not created. No joy here in eBay land! I hope it's just a temporary...

How do you fix a photo upload error when Ebay doesn't say what is wrong?

Can't remove items from markdown sale

I go to edit markdown sale click remove items shows blank zero items there are 7,000 items listed live for this sale. I tried to move some of the items from this sale to a new sale with a higher markdown site allows be to sellect some items but these...

Thumbnail Size & Search Result Size Broken?

We have noticed the past few days that the search results & thumbnail size default to LARGE no matter what size you choose in the options. The option size applies correctly on the options tool, except the size doesn't change in the search results. We...