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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
While using app, new saved search results dissappear if you back out and look up the search again
While using the app, anyone else notice that after opening a saved search term for the new results, and then back out to your saved searches list and then search the exact same term again, almost every time, the new search results disappear or are wa...
No traffic bars under My eBay/Selling/Performance/Traffic
There are no traffic bars on the traffic page. My eBay/Selling/Performance/Traffic on PC Chrome or Firefox.How can I solve this issue? Thank you.
Postage Costs
Trying to create listing for a medium size parcel, 2KG+ @ £6.65 but it will not let me exceed £3.50 ?
BUG: Wrong timezone on message timestamps
Hello.When I use the instant messaging feature to communicate with sellers/buyers, timestamps appears in PDT. My system time is EDT. Messages appear to have been sent/delivered 3 hours earlier than they actually were.
Error in status seller City-collectables
I cannot bid on items of this seller since a couple of weeks. Ebay reports that the items listed probaly are not for sale. Still this seller is selling continuously. I have bought from them is the past several times.
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.." we need you to get in touch w...
Motolister Down?
Motolister started erroring and not letting my guys in to list. It's been down for about 4 days for us no message or call back from them after reaching out. Anybody having an issue? Can't even reinstall because motomanager.net won't load.
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.."we need you to get in touch wi...
Cannot order shipping supplies
The shipping supplies page is not working. I cannot use my store credit to order shipping supplies. You can click on the item but it freezes the page and does not open to give you the ability to actually purchase anything.
Token Socket Hang Up
Received this error today while using the app. iOS 17.7, eBay app version 6.181.0.3.
I bought an item says error
I can’t contact seller of Fedx it all says error
Unable to create new listing
When I click on Create listing, it takes me to manage active listings page. I can list if I go to an active listing and use sell similar. I saw someone else posted the same problem today on the selling community page. Is this an issue already known a...
Sale events ending early
I had 5 sale events running, they are scheduled to end September 9th @@11:30pm central time, It is September 9th 3:50 pm, and I just went to send offers and I noticed all of my items are original price not sale price, so I double checked all 5 of my ...
USPS ground advantage discount shipping not calculating
When listing an item the USPS ground shipping discount is no longer showing. Now it defaults to the regular rate which is much higher. I don’t know if this is only showing on my end, or is the buyer only seeing the regular rate as well. I contacted E...
