04-02-2025 08:43 PM
04-02-2025 08:49 PM
Try another browser to rule out a browser issue. Be sure the image format and size are compatible with eBay's requirements and that you are including at least two lines of text separated by a newline character in the description field.
If you are still unable to submit the return request, then try contacting eBay through the Help & Contact page.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/