Seller News: July 2025
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I am trying to send an Invoice to my buyers and I get a screen saying: YOUR Connection is not private. It wont let me continue. It says Invalid URL
@Anonymous I had a buyer purchase 3 items in one purchase. I printed out a label and only 2 of the 3 items was updated with the tracking number. I only noticed this because the items were large enough to require two boxes and when I went to print the...
Items with the same title are not showing up as it would on the main website. Different products and some don't even show up in the app. Is anyone else seeing this issue?
This issue has happened twice. Here's the back story:1. A buyer makes an offer on an item and I accept the offer.2. The buyer doesn't pay and I submit a request to cancel the order. (In both cases the buyer was a scammer who was later removed from eB...
So, every month I get 50 free listings.I used 25 so far this month (October 2018), and ebay says I am done? WTH?
For the last couple of days every time we type or paste a message into the "Contact The Buyer" message box it disappears. The only workaround on this is to use the buyers private email address, which we don't like to do. Please advise. Many Thanks In...
I've been getting a lot of order cancellation requests, non-paying buyers, and POed buyers... Here's a perfect example of why; note the shipping amounts quoted by eBay: When I go to eBay's "Send Invoice" page, these are the amounts shown to me by eBa...
I'm trying to request a return. I'm within the 30 day period. I don't want money back I was just shipped the wrong thing and Ebay is telling me I cant request the return because I paid as a Paypal guest and that I have to go through paypal to get a r...
For the past week everytime i have things in my basket to pay for on the mobile ebay app, when i click to checkout so i can pay it doesnt work. The thing just keeps spinning. Whats going on.....
I haven't received a Free Listing Promo since August. I am a Top Rated Seller, who has been here since 2005. My Feedback is 100%. When I called support last month, he told me to hold on and he would make sure I got back on the promo list. He said tha...
I've used the feature to exchange the buyer's and seller's address twice in the past when I had or expected trouble with a transaction. It works well to ensure that both parties know who they really are. It also ensures the parties register true addr...
Last night I noticed a weird issue when searching for items. I typed in my keyword search for the items I was interested in. Then after the results populated the search box lost the key words I had searched by. I tried searching several times and eac...
@Anonymous RE: https://community.ebay.com/t5/Technical-Issues/BUG-SELLER-HUB-NEW-SALE-EVENT-MARKDOWN-Markdown-Manager/m-p/27584554 (thread is locked or I'd have simply posted there). I noticed Markdown Sale Events now have the ability to add items to...
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