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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No verification e-mail

The registration instructions mention a verification e-mail, but it's been about an hour, and I haven't gotten it. I did get one thanking me for joining, but it didn't have any information on verifying. I found a link to resend the confirmation e-mai...

'Order Discount' &'Sale + Markdown' are still broken.

Will they ever be fixed? It's costing me (and eBay abdPayPal) sales.

Promoted listings showing blank in coin category

I am starting to see a lot of blank spaces for promoted listings on active listings. The last item I looked at was a 1913 Barber Quarter. The listing showed only 2 promoted listings wither all other spots empty space. There are loads of simlar Barber...

Viewing the items

When I am searching for an item, the page opens to multiple items. I hit the visit button and nothing happens. Help please

broken link on "Manage My Store" page

When I go to the "Manage My Store" page, https://my.ebay.com/ws/eBayISAPI.dll?MyEbay¤tPage=MyeBayManageStorethere is a link in the "Set up, Sell, and Track" section for traffic reports ("Traffic Reports -- See what keywords buyers are using and which...

eBay payment isn’t working

eBay isn’t letting me buy stuff and same thing with PayPal. I tried disconnecting my debit card and connecting it back in. Does anyone have any advice?

No size views on the side bar

Unil just recently one could set the size of a shirt when searching but now that option is no longer available! **bleep**, ebay? Are they trying to lose customers?

Help me selling my first item please!

Hello! I have always used ebay to buy stuff and I have loved it for all the years.I live in Spain (ebay.es) and want to announce my first item to sell in europe. I fully describe everything really well but when I try to upload it I get directed to eb...

Item Specific Selections Need to be Returned to Ebay default. How do I remove ones I added?

Over the years I was creative with items specific, and use the option to “add my own “when making color choices and selections. Now that I’m reading the details about eBay search, I want to know how I can reset my item specifics to be only the ones t...

Mobile app stopped working simultaneously on iPhone and iPad

Mobile app stopped working on all devices. Getting any one of 6 different error messages when I try to do anything - these error messages range from SSL issue to EBNDomain to lost connectivity. Phone support is a joke. What's going on here? Edit: Yes...

export of ebay listings

Is there a simple method to export my ebay listings in bulk?

Custom Label Not Saving

It's been about a week since I can't save custom label field. There's a workaround, but when you click save, it just idles and doesn't do anything. If you just cancel and refresh, sometimes it saves, but it's random. I tried it on 2 different account...

Relist as similar and quantity defaults to original

I am sure glad I found this place for my favorite "glitch", but really not a glitch = just a poor design.If we have an old listing and want to relist it as "similar" , but say we had originally 5 items and sold 2,the similar listing reverts back to 5...

Sale + Markdown Error Message

I am trying to set up a sale + markdown promotion scheduled to start on 8/16/2018. Whenever I click LAUNCH I get this error message: "We ran into a problem, but we're working on it. Please try later." Can someone please tell me the status of this iss...

Is there any way out of "The listing you're looking for is no longer available" purgatory?

This is a waste of my time and data, and it makes ebay look really, really incompetent. A click-through to get to the page I want is a bug in the user experience. If I wanted to see open items I would click on open items. I am clicking on completed i...