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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No response from ebay customer support

I opened a case for a refund from July 02, 2018 and the status has been 'You contacted customer support. awaiting response' from then. case details read 'Hang on, we're still reviewing your case. we'll be in touch with you soon'. I have not received ...

eBay FAIL: Yet another shipping calculator defect; USPS Regional Rate...

This has been happening for a while and I've reported it, but of course eBay has done NOTHING about it: From the "Bulk shipping" page... From the USPS Domestic Mail Manual... Which part of "...has a maximum weight limit of..." wasn't clear to eBay? e...

Screenshot from 2018-08-01 13-45-04-clipped.png

Screenshot from 2018-08-01 13-50-30-clipped.png

Starter Stores since June 1 showing an extra free 50 listings as active

Don't have the time to view all these Tech posts. Subject line speaks for itself. How to remove this "ghost" glitch of additional 50 free listings on my Starter Store. It is NOT a current eBay promotion. Appeared once I accepted the Starter Store wit...

Duplicated Listings when New Listing and Revising

I am having to constantly call eBay to have them refund me insertion fees due to duplicate listings being created for my items. They occur two different ways - about 25% of the time. While listing items. When I Submit Listing, it will create two list...

More new Rubbish to Report as I have many times last month

Now, ebay changes watch kist. Now when a listing ends, you cannot view the bidders. Not the exact bidder as always, but not which bid highest price. If you open up the ended item, it will not even show the item that was for sale. It shows another ite...

products

I bought from "pauljonesseller" two pistons for a chainsaw.There are a picture on there site.When I got the pistons they aren´t same as the picture."pauljonesseller" don´t take notice to my own request. They promised to send me the right piston, but ...

Resolved! ITEMS NOT SHOWING UP IN STORE!

This morning I turned off my vacation settings and just assumed all of my 2700+ listings would be reactivated after a couple of hours. Well, here it is almost 12 hours later and depending on when I look at my store I have 6, 10, 63 or 1416 items list...

Random Photo Uploading To My Listing

While trying to make a listing this morning upon uploading the photos 1 random not mine at all picture came up. I was uploading from a drive that only contained certain pictures. Is this something to be worried about security wise or is this like a g...

Performance impressions and traffic issues

I also am having Technical Issues with the Performance Traffic & Impressions pages not updating past certin dates. In my case April 18th.This needs fixed.Less changes to the front end and more sability on the tools please ebay.

Bug Sneaky change Gallery ending countdown auction clock 2 min more than listing clock

look for yourself,the clock's have 2 minutes more than the listing clock = snipers don't get bids in,if no bids are in snipers think seller ended auction early.

can't create seller account in sandbox

Need Help, i created sandbox account and unable to create my listing it getting redirected to home page.i needed that immediately.

SERIOUS LISTING PROBLEMS May 2018

A recent problem has occurred where if I list one item it shows up on my listing 2 and 3 times with differnt item numbers. I have to go to SITE MAP...select SELL and click on END MY LISTING to get rid of the duplicates. In all the many years on eBay ...

Another small, but annoying, Purchase History tracking issue

When checking on tracking updates from Purchase History the new version of the pop up box opens so large that I can't access the "X" to close the pop up and go on to the next item. I have to back out of the page and reload Purchase History. Broken in...

Bidding auction ends 3 minutes before countdown clock another sneaky change

7 watchers good chance there may have been some bidding,they probably think i ended the auction if there were,another SNEAKY CHANGE

Small, but annoying, Add/Edit Note issue

When adding or editing an item's note from the active listings page the "updating" pop up never closes. I can click on the "X" and refresh the page to see that the update is there but that's obviously not ideal. I tried it in both Firefox and Chrome ...