Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Payment

I have been struggling with purchasing an item and have tried multiple times with paypal and my personal card. I have money on both and with PayPal it says access denied and wont allow me to make the purchase, then with my personal card it says we ca...

paypal accounts

Ebay are making payments in to the wrong paypal account (which I have no access to currently) whilst taking their payment from the one that they should be paying into! How weird stupid an uncontactable can eBay get to be?

On my Watch List page, I have to use the arrow up to view the top of a page.

This has been going on for over a month. This is unnacceptable for such a major company. When will this be corrected?

Photos not loading since last week-

Anyone else experiencing this? I've changed settings, browser and have even tried my laptop, phone and tablet... nothing will help. I can make detail changes, listings, and all else, but absolutely no photos will post, just show to be loading for a f...

NOTHING WORKS

NOTHING WORKS LOOK AT MY SELLER HUB listing unavailable Drafts unavailableActive listings unavailablewith questions unavailablewith open offers from buyers unavailableall auctions unavailablewith reserve met unavailableending today unavailableunderpe...

Can't list items without sales tax

I haven't listed any auctions in several months. I sell occasionally, used, mostly vintage items from my personal collections. I don't have a state sales tax number. I tried to list a few items last week using the new way of listing for the first tim...

ORDERS SHOULD NOT BE COMBINED PURCHASES, I NEED IT IN SEPARATE ORDER DETAILS.

I PURCHASED AN ITEM ON SEPTEMBER 16 AND OTHER DIFFERENT PURCHASE OF DIFFERENT ITEM NEXT DAY, AND EBAY COMBINED IN ONE ORDER AND CREDIT CARD CHARGE, BUT I NEED SEPARATE INVOICE OR ORDER DETAILS FOR EACH PURCHASE, HOW CAN I DO FOR GETTING TWO SEPARATE ...

Ability to ask seller a question varies on iPad app

I have an iPad Pro and mini, both on latest software. I find on the eBay app on both devices, sometimes you can ask the seller a question, other times the option simply isn’t there. I know how you’re supposed to do it, you click the downward arrow un...

Not working - New Shipping Page - Not working - Loops after loop -

I can't even void the label because it said that I already try to reprint it 5 times. Of course, it goes into a loop.What a disgrace.

BE AWARE FROM THIS MESSAGE: Frequently attempted scams

I WENT BUY AN IPHONE X AND I SENT TO THE SELLER MY SHIPPING ADDRESS AND EVERYTHING SO, AFTER A DAY THE SELLER CONTACT ME TO MAKE SURE AND HE TOLD ME THIS: --------------------------------------------------------------<< You told me to send it to this...

Massage Reply Not Working

Since last night I can't reply to messages on my ebay account. I can access and read, but when I hit the reply button the page goes blank and won't load. Is anyone else having issue with this?

Why can't I post new posts or reply to posts already there

I don't see a New Message link to press to start a new post. I don't see a Reply button so I can reply to a post.

Items not showing in my store?

Just wondering why some items are not showing up. Only 2 are :((

Sales promotion items not showing

I'm trying to run a sales promotion: 25% discount off selected items. I chose about 20 items, but ebay is only showing the mark-down on a dozen. In the promotion set-up area, the other items are being marked as "Skipped."I tried to add them again, bu...

Rome burns while Nero Fiddles

My title is a reflection of the level of concern the attitude i see coming from the top,Promotions Bar Again appearing at bottom,sellers other items shows 3 then empty spaces in gallery,my auction items don't show the selling drivers properly etc.etc...