Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay ads ib oage

Hello, does anyone know how to get rid of ebay ads taking up 1/8 of the page, and only on my laptop, and not on my desktop, thanks for any suggestions

Insertion Fee Auction Credits

I have a premium store subscription with 500 free auction listings. After 500 listings, I am charged .15 insertion fee. However, if the item sells, I am to be credited back that insertion fee. This month I have received zero insertion fee credits aft...

Listing Issue with Variations

Whenever I try to revise a listing or edit a draft, it comes with the variations error"Missing name in the variation specifics or variation specifics set.Additionally to this, I can not access the variations editor on any listing that I've exited sin...

Can’t Login into eBay app

I can Login into my Account in Web Browsers like Safari or brave. But Not in the App. It says that something went wrong.

At the exact same time I won an auction 8 items were paid for somehow from my cart as well as two of

at the same exact time that I won an auction 8 items were paid for in my cart that I did not initiate. Also two offers were bought that I also did not initiate.

BUG REPORT: Changing sort order caused 44% of search results to disappear!

Here's my search: gallium -(nitride,arsenide,argon,fet,postcard,citroen,usb,paint,charger,empty,laptop,wolf,hardcover,vlsi) "Include description" is not checked. This results in a URL of https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570...

Filters issues

Filters don't work when trying to check sold listings, or selecting shipping country

unauthorized cart and offer purchases

at the same exact time that I won an auction 8 items were paid for in my cart (not chosen to be purchased) that I did not initiate. Also two offers were bought that I also did not initiate. Has this happened to anyone else and does anyone know why?

unauthorized cart anf offer purchases

Accessibility Concern with Seller Hub Font Size

I am a longtime eBay seller, and I would like to raise a concern regarding the recent changes to the Seller Hub layout. Since the update, the font size has become much smaller, which makes it very difficult to read. I am disabled and rely on clear, l...

For some reason... magically.... I am logged back into my account even though I have signed off.....

For the past couple of months when I start my computer in the morning I am signed into eBay..... Every night I sign out and I have checked to make sure that I have NOT clicked the button "remain signed in". What's up with this? Is anyone else having ...

Mobile App - Updating SKU Field - Getting "Listing Errors: Oops, looks like you missed something...

Getting this message on the mobile app when updating the SKU field only. "Listing Errors: Oops, looks like you missed something. Please fix the problem below. Item Specifics." I cannot save the listing and have to back out on the mobile phone. I go t...

Is it me or Bugs? Listing form closing and unexpected behavior

So... I have been using a special mouse/same keyboard for a little bit but I just can't recreate this issue using any other site (using the mouse). I am "fishing" to see if anyone else is having these issues. Form field halts and resumes with a bang ...

Can't bulk end listings today

I'm not able to bulk end listings today on either Safari or Chrome. Just a blank white box pops up where the listings and "End Listings" link should be. Ebay has just been a mess this week

ebay popup asking if you want to purchase insurance is just white and does not let you continue

When pressing buy it now or add to cart the pop up that asks if you would like to purchase insurance for the item is going white and not displaying anything in order to make a purchase you need to click continue or on the X but it is not displaying. ...