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Submitting a complaint.

This is the third day I am unable to send a complaint regarding a vendor who simply changed his mind to send item because the final price was too low. I appear to have been blocked. Anyone else having this problem?

'We ran into a problem. Please try again later.'

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Submitting a complaint.

What was the last estimated delivery date? Did you know you can open an item not received case if it's past?

Or are you saying the seller cancelled and you feel the reason they cancelled was that the price was too low?

They are  allowed to cancel; however, make sure the reason was not "buyer requested" and make sure you are refunded.  

And sellers can block anyone they want, but they still need to do the right thing  in this situation before blocking.  

 

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Submitting a complaint.


@arressbee wrote:

This is the third day I am unable to send a complaint regarding a vendor who simply changed his mind to send item because the final price was too low. I appear to have been blocked. Anyone else having this problem?

'We ran into a problem. Please try again later.'


 

Report this seller to ebay. Sounds like they blocked you.

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Submitting a complaint.

@arressbee 

 

'We ran into a problem. Please try again later.'

 

Make sure you are using the correct seller username -- not the store name that may appear in the listing. Look at the seller's classic feedback page and copy the username from there to paste into the reporting form.

Message 4 of 6
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Submitting a complaint.

You are in the UK posting on the US .com site. 

 

Could you also be trying to complain to eBay about a seller and not using your home site?

Try logging out and logging into the UK site.

 

Not sure what complaining to eBay will do. eBay cant force a seller to complete the sale or to unblock you if you are blocked.

 

klhmdg  •  Volunteer Community Mentor
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Submitting a complaint.

eBay UK

eBay UK Electronics, Cars, Fashion, Collectibles & More

 

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KrazzyKats  •  Volunteer Community Member  • 
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