My current service metrics for item not as described at High 2.09% but I
am being charged the 5% extra on my sales For Very High “Item not as
described” rating. Maybe it is because my items not received is rated
Very High at 1.08%? Does anyone know? ...
I found an item 167922977171 where the seller used photos from my
listing 199893476668. I first contacted the seller who did not respond
so I filed a report and received the following: We looked into your
report and didn’t find the listing to be in v...
For the last two weeks, many of my messages that I send through outlook
are not delivered as I receive a eBay messages saying "Your recent
message to was not delivered" Am simply clicking reply as I have been
doing for years. I thought it might be du...
Am currently paying the extra 5% eBay fee for high items as not
described. 80% of these items were due to buyers not paying attention to
the listing, not knowing how to operate the equipment etc. This includes
one sale where the "buyer" said the item...
Have had this same issue for a long time now where buyers in Puerto Rico
do not see a shipping option even though the listing ships worldwide.
Had one again today and when I go to see where my item ships, it ships
everywhere in the world other than P...
Good point. One thing I do now is include a letter with the invoice that
says Please contact us before leaving neutral or negative feedback or to
start a return as we can resolve most issues.Is it in large font, maybe
make it full page and add we wil...
How do free returns help you INAD's? I had free returns on all my items
but have been changing them since I don't like paying return shipping
for people that don't read the descriptions. Also, if the buyer has to
pay to return, they may be less likel...
How do free returns help you INAD's? I had free returns on all my items
but have been changing them since I don't like paying return shipping
for people that don't read the descriptions. Also, if the buyer has to
pay to return, they may be less likel...
whilst it is better than suspension, 95% of my items not as described as
due to the fact that the person did not read the description, changed
their mind etc. 100% of my current item not received where received and
tracking can verify. Have been sell...
