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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Gift card purchase Refunds lost in system.

I can't find $900 worth of refunds sent to me apparently.

Resolved! Updated app, now can't upload photos

Yesterday I updated the eBay app on my Android. Today I sat down to do some listings, and when I attempt to 'upload photos from mobile', the app on my phone will only access 'cloud media app.' I am at a total loss here. I can click on albums, but it ...

Blocked ebay User's 15 Messages Have All Gotten Thru to Me Tonight

I have not ever run into this before. Blocked has always worked. Yes, I have both the choices checked.Tonight I had a run of rude messages & questions clearly answered in the ad. I nicely answered these questions, then ended up blocking b/c I could s...

Resolved! Selling Feedback Gone on Chrome/Laptop Still Visible in APP

That's pretty self explanatory. My seller FB shows No feedback received on Chrome.Checked the APP it's still there. Thanks

Resolved! Listing

Lists in Australia funds

store link issue

I recently changed my store link to ebay categories and it is saying all my active stock is "out of stock) and now showing any products? any reason for this

can not buy an item

Once I select an item I can not pay for it..

Listing Nightmare: Press "B" for BOLD - Watch Your Listing Collapse into a Paragraph. WHY?????

Why would Ebay want to sabotage my listing? For years I have used my own format without a problem.I usually write it up CENTEREDThen I BOLD and Select the FONT Now when I hit "B" it collapses all of my content into a paragraph.I have to rework it. Wh...

Seller "Header" Missing Since January 2025

I've noticed since January 2025 that when I open one of my listings, the Header appears for a few seconds and disappears. I thought it was a glitch (I also thought I reported it)...but it never was fixed. I just noticed on my husband's eBay account t...

Charity donation for Community Seller

I sell for a charity and donate 70% of the final value. I receive 30% of the FV and any shipping paid by the buyer out of which I pay the shipping cost and eBay final value fee discounted by 70%. I have learned to love this arrangement which puts the...

Resolved! Message: "This listing has a policy violation. It's hidden until you can fix it." Can't tell what is

trying to list something for sale. Getting a message :This listing has a policy violation. It's hidden until you can fix it.Tried to resolve it, but I cannot tell what is wrong.

Ebay login weirdness

I’ve been on Ebay a very long time, but for some reason I suddenly am getting logged out at least daily, even though I have “stay signed in” checked. When I log back in, I get a full-screen popup telling me to simplify my signin using facial recognit...

Item description is changing everything to bold even when bold unchecked.

I usually put my title in bold at the top of the item description, then unclick bold for the description portion. Unclicking bold does not change back to regular, when at the beginning of the line, or hi-lighting a full portion of text. Working aroun...

The option to add an item to custom list has disappearred from the item listings

The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...