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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No shipping service available

I'm trying to ship a ebay sale to a buyer in missouri, and it says no services available. How can I fix this?

ebay no longer available for iPhone 7

For some reason eBay is no longer available for iPhone 7 customers. Does anyone know a fix around their Apple update issue. Apparently iPhone 7's can't be upgraded above the 15.*** update and eBay mandates a 16.0 revision or above in order to access ...

Time remaining in "Confirm Bid" window out of synch with time shown in description

This issue is still going on, we've done all the checks, changed browsers multiple times and it still exists for me and I suspect multitudes of others as well.BUT, it is working as we would expect for those who can go to the last second... so HOW!!Wh...

Notifications still showing items that have already sold

We keep getting notifications for sold items that appear to be 'new' notifications for offers. We have deleted them numerous times, logged out, restarted PC and the notification still pops up. We also turned off the notifications on the app just in c...

Have listed items but cannot find when I search by item number

Have listed items but haven't had any views which is very unusual. I cannot find any of the items I listed when I search by item number or general search which highlights a problem. The button that you can press for 'Sellers Other Items' is also not ...

Messaging System Broken

I tried to send a seller a part number earlier and was only able to send one before messages will not allow me to send any more messages to the seller I tried switching to classic restarting my phone etc.

Can't check out; caught in CAPTCHA loop for three days

I am having the problem that another user described here: https://community.ebay.com/t5/Ask-a-Mentor/Can-t-pay-for-Item-repeated-CAPTCHA-Security-Measure-Checkout/m-p/33902625 QUOTE:"I keep getting CAPTCHA verification screens when I try to Checkout ...

Integrating eBay with Shopify

Hi! Has anyone had any experience with integrating their eBay account and a Shopify website? I’m hitting a wall and unable to connect the 2. I can provide more information if anyone is willing to take a stab at helping me with this. Btw......I’ve spe...

Account locked for continuously switching between accounts

I've just been locked out of my account for the rest of the day I guess. I'm relatively new, and received a message from a customer asking if I offered combined shipping discounts. Upon looking, I don't! So I have been working through the seller hub ...

Resolved! eBay support lying to members...

I started my eBay page over a year ago and was trying to set up everything to sell my new product line, but someone was already using my registered brand name as a store name. Also setting up my products on Amazon, Walmart, and my own website, I step...

Reactivate your eBay account

Мне пришло сообщение от eBay ,( Reactivate your eBay account) в котором говорится о том ,что мне временно запрещено продавать и покупать на eBay ,пишется что необходимо задать несколько вопросов мне,чтобы я смогла продолжить работу.Однако на почте мн...

new items you may like promo inserted into my ebay

Recently Ebay has started inserting promo ads into My Ebay between ended items. This is very annoying and not wanted. Is there a way to prevent these ads from apperaring between each ended item?

Auto Relist Gone?

Good afternoon everyone, was just reaching out to see if anyone has experienced recently their auto relist function on auctions disappeared? I have been selling on and off with eBay for over 10 years and have gotten more consistent within the past fe...

United Kingdom not available to Ship to for USA Sellers

Hello, I'm based in the UK and often buy diecast models from the USA. Recently, in the past year of so, it feels like, a lot of USA sellers no longer ship to the UK. Many times now when I click on an item, then on "Postage">"See Details" the seller h...

Sending out offers as a seller - buyers can't accept for combined shipping

Hello! I sent out a bunch of offers out as a seller today and had multiple buyers asking me how I can combine shipping when they are forced to decline or go straight to checkout. I have direct payment turned off. Previously, at least as far as I can ...