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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Search not working

Search has been returning totally random results that have no relation to the words put into the search bar. For example, if I search for "Universal LS Engine mounts" I literally got teapots, steering box for a 53 Plymouth, and a fancy flowerpot as m...

Order confirmation emails no longer received

I was receiving order confirmation emails up through June 2, 2024, about when the updated messaging system was released. But since then each order has produced only an email from PayPal, although I still receive email from eBay for refunds, etc. My c...

Over scratch gift cards

I just bought two $25 eBay gift card and when i opened it the pin got scratched off the card what do i do?

Search European Union listings only: Broken for more than 3 years

Hi Let's say i am looking for an item,I put the name in the search and get many results in the US but i'm in europe and ebay.es .I go to the advanced search and choose european union only, now i get 100% of the results in the US.If i choose european ...

eBay canceled my storefront ...

I opened a starter storefront last July on another eBay account. This one I have had for 5 years and is my buyer account, that has been in excellent standing. The subscription fee came out of my checking account that I opened up for this storefront. ...

Saved Searches Notification Emails

I received email notifications of saved searches regularly for many years. Although I didn't make any changes on my setting, I've stopped receiving email notifications for the last week. Yesterday, I went to each individual saved search and turned th...

Viewing Sports Trading Card Auctions That Have Ended

For reasons unknown Ebay no longer allows you to click on the original listing of a card that has ended in the Sports Trading Card category. Ended auctions are a great tool when it comes to determining the condition of a card and can help you to dete...

"Product Research" on the website; search results not showing solds

Will attempt to research a product using the broadest terms on the website (via my laptop). The results will automatically show active listings, as if there are no solds. I'll deliberately select the Solds options and this message will appear: " No s...

Find my order

I ordered a deer shoulder mount from Eday two days ago did this get ordered please 200 Cardinal road , Sebring Fl 33876

Traffic count page still down

So the traffic page on my one site went 90% blank, my other site was ok for a while but then it went blank, it's the only page that is not working on ebay. It did come back last night for a couple hours then went out again, I have tried clearing cach...

IP Blocking

I have 3 IPs in my company and they all seem to have been blocked by eBay recently. 183.110.214.247112.175.138.209112.175.138.199 I don't know why they were blocked. Please unblock the IPs.

MISSING LISTINGS

In an effort to become more active, I have been listing more items and carefully monitoring my listings every day. About two weeks ago I finally hit 2000 and was very happy to reach that. Yesterday I hit 2032. I sold 5 items over night - and today th...

Shopping basket greyed out

I have items in the basket but cannot view them or pay for them. I can add additional items though!! Mac OS 10.13 latest Firefox 115.17.0

My Lists disappeared.

I can save into my lists, which appear in the drop down, but can't open. If I want to save something in my watchlist, I can in the add to list tab, and I can see all my lists in the drop down tab, nd save an item to my lists, but I can't open any of ...