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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Saying order is there error

I ordered five books from the same seller and I'm trying to track my package and when I go to order details and to track package it says that it's no longer available what do I do I keep getting the runaround

Problem

All I keep getting is WHERE IS ALL THE STUFF when I try to log into my account

Listings not showing in store

I just noticed the number of active listings is seven more than what my store shows. The same holds true for the number of listings showing when you click on the seller's other items link. What's going on with this?

FEEDBACK IN THE UPDATED VERSION.

FEEDBACK DOES NOT ALLOW LOOKUPS FOR ORDER AND DELIVERY DATES AND AMOUNTS OF ITEMS AND SHIPPING AS IT DID FOR PREVIOUS YEARS. HOW CAN THE QUESTIONS BE ANSWERED ACCURATELY WITHOUT THE INFORMATION? DID IT ARRIVE ON TIME?? I MUST LOOK BACK IN PURCHASES T...

Live Chat not working

I have a time sensitive issue I need to discuss through chat with a live agent. The automated chat does not give me the option to chat, only receive a phone call. I located a link that has both chat and call options, and when I click chat, the button...

Trying to use the virtual assistant...

it appears to be down and just keeps me in a permanent loop - away from any help

Sold items not showing only evidence of sales is funds increase and email notifications

Since Thursday all sales do not show under sold in both the app and browser. The only way to know that I've made a sale is to check my funds and my email. This is a problem because without any notifications on the app and or browser there is no way t...

Resolved! Updating my info on seller account

Ebay will not allow me to update my info on my seller's account. I have tried for weeks. On the "Verify your existing details" page after clicking "next" I get "Something went wrong. Please try again later" on the same "verify your existing info page...

Wondering why my sales start at 7am every day and end at 5pm and then crickets til 7am next day.

This is starting to be very fishy.. My sales are constant every day, i usually have sales every hour of the day until evening time around 5-6pm... at around this time, my sales just stop for the night.. And then like clockwork, at 7am, its like thing...

Font is the wrong color on "Related Items"

The titles and such are almost invisible against the white background.On Chrome, latest version.

I'm trying to buy something but it won't let my verify myself as human

It just keeps asking me to verify myself over and over. I'd really like to buy the item.

Notification won't stop popping up on screen

I recently sold an item where a buyer accepted a counter offer. The little notification bell at the top of the screen will not stop showing it even though I have cleared it a million times and this was also from a few days ago. Anyone else have simil...