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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Markdown Sale stuck on pending
hey, ive recently just created a new markdown sale for 58 items and somehow the event is stuck on "pending" status.. and when i go into the markdown sale list it doesnt show any item..any opinions?thanks
All my listings' shipping costs have been changed and I can't even fix them individually
ALERT! ALERT! All my listing's shipping costs have been dumped into several categories applied WHEN? that are totally incorrect - FOR EXAMPLE, men's pants that were entered as priority mail, $7.00 flat, were changed to $4.00 first class flat china su...
new tax collection
looking over the orders on paypal and i dont see any payments taken by ebay for the sales tax. does this happen daily monthly quarterly yearly? need to know to have enough reserved in paypal especially if it all gets paid at once. i dont see this lis...
eBay servers are down?
Opened a dispute against a seller, and they issued me a refund, which has been pending for ages. Today, got an email/message from eBay, asking me if I'd gotten the refund yet, and saying I can ask them to step in and help if I haven't. But when I go ...
global shipping program turned off when revising listing with mobile app
i don't think ive seen anyone else mention this. i'm not on managed payments and i usually make all edits/revisions to listings on my computer. all my listings also all have ebay global shipping program turned on. however, in the past few weeks, i've...
Resolved! Need techie help with HTML links in 600 listings. EBAY says can't help.
For a few years my store ID was fill_your_closets_from_my_store using all the underscores. It was difficult finding my store using the advanced search and so I changed the ID removing all the underscores. After a few weeks, I noticed that none of the...
All listings DOWN / GONE 3rd time - NOV 6 2019
Our store-which has NEVER hit the vacation button-is missing all listings on the front end, again. This is the 3rd time the entire store has disappeared from the search results, our ebay storefront, and any spot a customer can see/search for us, and ...
Searching with filters is BROKEN
When seraching for an item, Then selecting "Lowest Price" does not work at all. absolutely broken!
Auto-relist feature disappeared
Afternoon Folk, I have ran across an issue since about a month ago. When listing auction style listings, I no longer have the tiny little box after "return option" and before "shipping details" that will allow my items to be relisted up to 8 times. I...
Page missing error when open any item
I'm getting Page missing error when i try to open any item in Coins and paper money section. (attachment added)Also getting same error when i try to open any item from my watch list. I think this issue is happening only for users from India. Can anyo...
Shipment Past Due Message, After Buyer's Immediate Cancellation...
Greetings @ tyler@ebayOn the October 30th's Weekly Chat, I posted the following & you answered below. As you suggested, I cleared my cashe/cookies & the notification is still there.------------------------------My buyer's order was canceled immediate...
Best Offers are still not working in the adult category...its been 2 weeks and counting....
Where are we on fixing the best offer technical problem in the adult category? No best offers are going through, buyers are still receiving an error message. I have been aware of this for at least 2 weeks. You would think eBay would prioritize fixes ...
Inkfrog open user help / question requests
Long time Inkfrog Classic listing user with zero CS support from, basically being forced to use open to actually make it things work here, any suggestions & real help will be appreciated by me. I've been here too long, goye 21+ years on ebay
Inconsistency iPhone vs desktop re: offers
When responding to open offers on the desktop vs my iPhone, there are inconsistencies that could lead to errors on the sellers part. On the desktop, the "Make a counteroffer" button is highlighted in blue and first; on my iPhone "Accept offer" is hig...
Cmon ebay
Our company has been selling on ebay for some time now. Most of the issues that have arisen due to ebays primitive code/site have not affected our employees ability to efficiently post and thus have not affected us too much in a negative way. That wa...
