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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item Condition filter outright MISSING

I've noticed this more and more of an issue over just the past several days: When searching for computer parts, I like to search for new old stock (so new or open box). Problem is, when I click on the SEE ALL under the Item condition filters.... The ...

Where is Ebay UA.

Hi to everyone.I'm located in Ukraine and bought glasses through a mobile app.After getting them in the local post office I understood that it is fake.I tried to open a request, but it is a very fun thing that can't open a request because it where bo...

Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything. The image uploader is taking forever and then it gives an internal error message(SD009). No way to contact customer support either because they don't open until 8am EST....

Uploading photos

Can't upload photos for about 2 hours now ! Very frustrating. It's afternoon in Europe and I can't work !!

VARIATION DETAILS MISSING ON NEW CSV

In the last couple of days, the information in the .CSV file for Orders Sold has changed. Now it is missing the Variation Details for multiple-variation listings. Normally this field includes size, style, color information, now it's just a long numbe...

Anyone else getting laggy PayPal notification emails hours after a sale?

I’m getting eBay sales email notifications instantly...but the PayPal emails are coming hours later..they are usually within seconds of each other. Never seen this much lag before ever.

email searches do not match paramaters

For the last few weeks my daily email search results include all sorts of results that don't match my search categories. For example: i want size 10 shoes and my search specifies that but my results now include shoes of all sizes. This is true for al...

Resolved! CANNOT REVISE ANY LISTINGS / PAYPAL ACCOUNT NOT IN GOOD STANDING. ANOTHER GLITCH?

There is an eBay announcement regarding the inability to revise listings but it deals with "Item Specifics" issues. This is why I am posting this as it does not deal with "Item Specifics". I am also unable to revise any listings because I get a notic...

Problem with ebay bulk shipping labels

Hello I have been using the new bulk shipping label printing the last few days and it has made my life extremely more easy. After a few days using it I started to have problems. I will be able to hit the buy shipping labels button but after a few sec...

Resolved! Markdown Sale stuck on pending

hey, ive recently just created a new markdown sale for 58 items and somehow the event is stuck on "pending" status.. and when i go into the markdown sale list it doesnt show any item..any opinions?thanks

All my listings' shipping costs have been changed and I can't even fix them individually

ALERT! ALERT! All my listing's shipping costs have been dumped into several categories applied WHEN? that are totally incorrect - FOR EXAMPLE, men's pants that were entered as priority mail, $7.00 flat, were changed to $4.00 first class flat china su...

new tax collection

looking over the orders on paypal and i dont see any payments taken by ebay for the sales tax. does this happen daily monthly quarterly yearly? need to know to have enough reserved in paypal especially if it all gets paid at once. i dont see this lis...

eBay servers are down?

Opened a dispute against a seller, and they issued me a refund, which has been pending for ages. Today, got an email/message from eBay, asking me if I'd gotten the refund yet, and saying I can ask them to step in and help if I haven't. But when I go ...

global shipping program turned off when revising listing with mobile app

i don't think ive seen anyone else mention this. i'm not on managed payments and i usually make all edits/revisions to listings on my computer. all my listings also all have ebay global shipping program turned on. however, in the past few weeks, i've...

Resolved! Need techie help with HTML links in 600 listings. EBAY says can't help.

For a few years my store ID was fill_your_closets_from_my_store using all the underscores. It was difficult finding my store using the advanced search and so I changed the ID removing all the underscores. After a few weeks, I noticed that none of the...