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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I am unable to buy an item. The "checkout" keeps telling me to try again.

Anyone else having this problem?

Can`t make an offer. Always get the "It`s not you. It`s us." message

I`ve tried to make offers on two different items from two different computers (separate cities actually) over several days and without fail, the servers are down message comes up. Has anyone had the same experience or been able to solve it? I tried d...

Please Fix The Tracking Issue, Don't Need any Defects!

Just a Heads Up for eBay Sellers That Use Tracking:I always use tracking when I ship my items to keep my Top Seller Rating and to prevent potential disputes with unscrupulous bidders who claim they did not receive an item when they did. I am currentl...

Is markdown manager not working?

TIA!

Technical Issues

I dont know whats happening, but every time i try to list my item, i recieve a message " eBay LogoWe're having some trouble right now" im a new seller to ebay pls help me with this problem.

Dude markdown not working

I've been sitting here 30 min

Something went wrong It's not you, it's us. Go back and try again

When trying to leave message to seller, it tries something for a minute or so, and then displaying Something went wrongIt's not you, it's us. Go back and try again.When pushing back -button, it tries to contact to my.qa.ebay.com -page. I believe this...

Resolved! Items with no watchers yet offers can be made to invisible buyers?

Today I have some odd glitches(?) on some of my listings on this account but not my other selling ID here. On this account I have 2 oddities happening:1) System is telling me to send offers to buyers on items that have no watchers. I just tried sendi...

checkout not working?

I am trying to place and order but can't get Checkout to work. Anyone else?

Unable to complete transcation

Changed payment methods still not accepting payment. Very frustrated

Buyer unable to select multiple quantities

Buyers are unable to increase the quantity. The drop down arrow to increase is gone. Also, in Selling Preferences, I have it enabled to display "More than 10 available". Instead, it displays the full quantity available

Member Collection Options Removed. What good is it now?

With all the problems on the site to work on, Ebay has apparently decided to fix one which worked great. Now that all options ability has been removed from Collections, what is the collection good for? I can't add any new items to an existing collect...

eBay Customer Support has placed the case on hold until Dec. 1 to allow time to provide additional d

I opened a claim and eBay has put my case on hold, they told me that I will receive an email requesting further information for the claim, but i havent received anything yet... Meanwhile the seller is contacting me from outside the claim, saying that...

Ebay Please Fix The Mark Down Manager it's 4th Quarter!

I have called Customer Service several times regarding the problems with mark down manager. This morning a weekend sale was supposed to end at 6 a.m EST. At 10:30 a.m the sale was still showing active. Finally at 11:30 the sale ended. At 11:30 a.m I ...

Notes to self vanishing again

A few months ago the text typed in "Notes to Self" was vanishing, then it was working again, and for the last few days the text has been vanishing again. This seems like something easy get right: save the text to the database. If there is a problem r...