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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item specific size (by waist) not available in left hand navigation search!

Size options by waist (i.e. 26, 27, 28, etc) are not showing up as an item specific option in the left hand navigation filter under women's jeans and pants. It's ridiculous that it's a required item specific and not even searchable! There are many br...

Please help me if you can I am so frustrated....tried everything to get my pictures to post & cant

I'm all of the sudden out of the blue having trouble loading my pictures....there is a swirling orb...the swirling object does not stop and shows no place for I to add my pictures....I have never had this problem before. Added pictures earlier with n...

Promoted Listings is broken - Multiple issues

1) The buyers can ONLY find the SPONSORED Items. The listings cannot be found unless you run a search for the titleThis is what ebay states in regards to "Promoted listings" -"You can use Promoted Listings to give greater exposure to the items you’re...

Relisting

I have about 200 items that say they need relisting but I cannot relist till1 feb due to cost but they appear to have relisted on their own any one had similar thing happen

Delivery times

Hi All, I recently was organising an order when I noticed it didn't show the estimated delivery time where it usually did.I have checked my other listings and anywhere outside of Ireland and the UK shows no estimate. Its on economy postage, but it ha...

Resolved! New listing does not show on seller hub active list. Anyone else? 1/30/2020

I just listed some antique tobacco trading cards and the listing isn't showing up on my actives list in seller hub. They ARE listed and I can find them in all of the searches I can think of but it's just not on my list so I can see if there are any v...

Items not showing in store

Hello, about 30% of my active listings do not show in my ebay store. Most often in music or entertainment memorabilia categories. This problem started when I moved to Thailand about 2 years ago. Still trying to figure it out. Any ideas? Thank you

Ebay Bucks

What are Ebay Bucks?

Trouble printing shipping label

I cannot print shipping label from windows 10 or from iPhone with current ios updates. Karen

Return cases are not being updated as shipped

I have 4 returns currently open and all of them say waiting to be shipped. I called eBay to close one that had exceeded the time allotted for the return. We then noticed that all 4 of them had actually been delivered several days ago but none of them...

Ebay messages regarding coupon offers disappear.

Ok so I will get an ebay message regarding a sell offer where you can earn a coupon and sometime after accepting it the message will disappear. Not only will it be gone from ebay messages but also my email. I never delete any messages anywhere just i...

No emails from Ebay since 01/01/20

I have had no emails directly from ebay since the start of the new year. I usually always get an email from ebay informing me of a sale, but have had none. The only emails I've been getting for sales since 01/01/20 are those from Paypal confirming th...

HTTP_STATUS 403 Error From EBay EPS When Posting Picture To Listing

How do we fix this issue? Any help would be appreciated. We are using M2E pro to manage our listing and their team had previously opened a case with eBay dev support regarding these issues but there wasn't any solution provide. It was confirmed by th...

Resolved! PayPal checkout integration broken by recent rolling update

(I already posted this under "eBay Community > Buying and Selling > Member to Member Support" and under "eBay Community > Discussion Boards > Buying & Selling > Payments" before I found out about this monitored-by-Ebay "eBay Community > Discussion Bo...

Resolved! Unable to delete from Inbox

When I try to delete certain messages from my inbox I get an error : Oops. Something went wrong. Please try again later. Have tried at different times and still same error. Some messages from eBay and some from buyers / sellers so not just a single s...