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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Only 2 of my 25 listings are showing up in search!!!!
I tried searching with my keywords and on this device and on another that I am not logged into and only 2 of my 25 listings are showing up! HOW ARE THINGS SUPPOSE TO SELL! Totally losing faith!
We ran into a technical problem. Please try viewing your cart later.
i really already tired of"We ran into a technical problem. Please try viewing your cart later."not possible use shopping cart/after 20 or 30 clicks of icon maybe only one time i can viewing my cart/please fix it
Variations menu error with images
The "create variations" page won't load. I know my internet is fine. After I click "create variations" I get a blank page then I get a shield with a red X in the address bar. I click it and it says "insecure content blocked". I click "load unsafe scr...
Variations menu error
The "create variations" page won't load. I know my internet is fine. After I click "create variations" I get a blank page then I get a shield with a red X in the address bar. I click it and it says "insecure content blocked". I click "load unsafe scr...
US Protectorates not implemented correctly on Shipping Exclusions page
https://www.ebay.com/ship/prf/excludeRegions There is a selection for US Protectorates (PR, GU, US VI, etc.) but the protectorates are also listed under International. Unchecked US Protectorates does NOT enable Puerto Rico. It has to be unchecked und...
Multiple Sale Item Purchases - Checkout System Fails to Generate Combined Invoice
Since Ebay changed their Seller Hub and updated their checkout system a couple of years ago all my customers who are attempting to purchase multiple sale items are finding that they cannot ask me for a combined invoice. Some have reported to me that ...
No able to see or respond to case. Support page just tells me to contact support!
I have a pending case but not able to see it due to error on the ebay platform. Also not able to contact Ebay support as the support form is broken and mocks me to report it to support! How to proceed. Please help
Our items are not showing up in search, even in search by store (screenshots included)
A co-worker reported an issue this morning as he was trying to assist a customer and found the items he was searching were not showing up as normal. He even tried setting it up to search our store directly, and was using search phrases found in our M...
search category reverts to ALL for every new search
I'm doing a series of searched for US postage stamps. I can set the search category to "1941-Now: Unused" and then enter a scott number in the search box and run the search. I then just change to a different scott number and when I run the search, it...
Spend an hour doing variable listing all the colors etc sizes, it's not working
I can not convey how hard it has been staying with E-bay but, it's all I know. What really gets me upset is when you call them and they sound surprised that there is a problem, like were complete idiots. I asked them if they were trying to get rid of...
I Can't pay with paypal on ebay for items
Its so frustrating i tried everything ... deleting cookies and retry.... not worked i have paypal one touch enabled in all my devices so that is weird.... i tried from all devices my iphone PC Laptop ....Nothing i tried all web browsers...... still.....
Can't print shipping labels - 5 years of calls to Ebay - Tech Support Please Help!
There is a technical glitch on one of my Ebay user accounts that prevents Ebay shipping labels from displaying or printing. I'll start by saying Ebay has confirmed the issue is on their end - so this is a verified Ebay glitch that affects just one of...
Pictures have stopped loading today, fine yesterday!
This is the message I get. Changed the iPhone setting to 'normal' from high efficiency but no difference, the same message.Help??File corrupted (SD011)B8B40C77-E149-4836-A749-2F62BA5494F0.jpegThe file is corrupted. Please remove it and upload a valid...
NOT BEING ABLE TO ADD VARIATIONS TO LISTINGS
Its now been 21 days since ive been able to add variations to my levis jeans multi listings and the listing are now dropping through the pages and have piles of stock not being able to add its now a joke how long is this problem going to take to sort...
How to filter out items that cannot be delivered to my address
Hello, I have been an ebay user for more than a decade. I love the platform and in an effort to improve the user experience, I am requesting something that has been requested previously but, not implemented to date. Problem:I use a military mailing a...
