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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller hub data is not showing correctly and tracking data is not being recognized by eBay

I haven't noticed any problems with my Item specifics because I sell in collectibles but I have two problems. First, my seller hub data is not showing correctly and I know you are fixing that. The second big problem I have been experiencing is my tra...

Ebay is charging tax on the shipping

So I just won a auction and after reading multiple posts about the sales tax being wrong I decided to check the tax I was being charged. When I checked the purchase price with my states tax the tax I found that I was being charged about 2 dollars ove...

Current glitches on my site/store which is Anchor level

Here are the current glitches on my site/store which is Anchor level: Lavenderclothesline I am a full time, top rated seller with 3500 items, 100% positive feedback for 6 years now. 1. I cant list new items or listing ability is very slow (counter ci...

Daily sales graph on the seller hub is not populating daily

My daily sales graph on the seller hub is not populating daily, it is Thursday and it has only caught up to Monday with no current sales coming up. I cannot bulk edit, it shows errors in many of my listings some saying I have to fill in the vintage o...

More ebay glitches

Just had a customer cancel an order after multiple attempts to pay.Customer kept getting error messages and their payment would not go through. This customer has over 7000 feedbacks as a buyer, including almost 200 this month alone.Seems like the gre...

Help! Free shipping being added after listing

I always offer free shipping on all my "buy it now" items. I don't offer free shipping on auction items!! I always make sure when listing an item for auction to triple check before listing to make sure all my details are perfect. I only do a handful ...

Loading pictures in messages

I can’t get photos to load in messages - again. Is there another way to get them to the seller? I understand we can’t contact them directly- so now what?

Ebay app messages messenger problem

Hi.Since Friday the 12th of October 2019 i cant really use the ebay messenger in the ebay app. It shows the last 10 or so messages only . But those show in a loop over and over again . When i try to answer one of it it lets me type the message but th...

Shipping Exclusions Issue

Shipping Exclusions. Excluded locations are being added to my listings. Sometimes 50% of the world, sometimes everywhere except USA. In my preferences I have no exclusions. I make no exclusions in the listings. But it appears they are being applied r...

NO SALES DATA for TODAY 6/23/19 in SELLER HUB

Anyone else who sold items today notice that there is no SALES DATA for TODAY 6/23/19 in the SELLER HUB?

Promotional Offer Disappeared

Ebay offered a promo for 200 listings at .10 after free listings were used up. This was for the entire month of November. Was sent to my messages and a email to my personal account. It has disappeared completly with no trace. Does not show in my summ...

Resolved! ebay invoice

on 10-13-19 I received this e-mail from eBay: Your eBay invoice dated Sep-15-19 is now available for downloading. I paid in full! Just now on 10-19-19, I received this e-mail: We appreciate your business and thank you for choosing eBay. Your eBay inv...

Not accurately reporting

My seller hub is still not reporting accurate sales data. It's confusing when the thread suggests this problem has been resolved when clearly thousands of people are still experiencing the problem. When you suggest it's been resolved is that to say t...

Resolved! PROMOTIONS MANAGER: Sale + Markdown Event NOT Working! Shows ZERO Items!

I've had 5 Sales going on for quite awhile, all ending on same date/time, and I always follow the same procedure when they end: I 'Copy' each ended sale so I don't have to select the items again, set the start/end times and Launch.Did that this morn ...

One-Time Payment Option for paying fees to E-Bay isn't working! Down for over 24 hours!

I originally reported this in the Payment forum, and many users responded they were having the same issue. It has been ongoing for more than 24 hours at this point. You cannot pay your balance due to E-Bay using the one-time payment method. It is bro...