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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Promotion Boxes Gone?

I tried to edit my Promotion Boxes but hitting the save button was useless. Now they are just gone?! Temporary glitch or permanent? Anyone else?

Condition ID Error in Ebay file exchange

I am attempting to upload some listings (upload ref# 997588694 ) but keep getting a error code 37 with message "Error - Input data for tag Condition> is invalid or missing. Please check API documentation.". However I am not sure why I am getting this...

Newbie to HTML can anyone help, im looking for basic advice

Hi all, I am trying to get my title to appear directly in my listing description without the need to copy & paste it manually every time. Can anyone show me what HTML I need to put in to achieve this.This will save me a lot of time as most of my list...

Will ebay tell us what is going on with the site? I can report sales are still awful.

It seems we are paying a monthly fee for a store that essentially is not working correctly. Sales at this time of year should be really good. Christmas is definitely our time for great sales, well at least it has been the past 8 years. This is really...

No longer receiving Saved Search emails (and possibly ANY emails) from eBay as of 9/10/19

I get Saved Search emails from eBay every day, for many years. Out of the blue it seems, they stopped arriving after 9/10/19. In fact it doesn't look like I'm getting any email from eBay anymore. I run my own mail server so I can search through the w...

Resolved! Ebay marking items as delivered that are not based on USPS scan wording

HI! Ebay is marking items delivered that are not based upon the USPS computer wording in their scan when I dropped a pre-paid item off at the post office. The USPS scan said "delivered" to post office. And so Ebay then says the item was delivered to ...

Glitch of enzymes emails being sent to getting to site withoffers

Guys, eBay should be ashamed to allow this glitch to continue. You are ruining the business of sellers ad buyers can’t buy. this can not be that hard to fix. How much business on the largest shopping days of the year do you think you have lost with t...

Why is it takining so long for sale events to process in promotions manager?

Over the past month or so, the promotions manager has been extremely problematic. It is taking forever for sale events to process... sometimes as long as 12+ hours. These are all markdown events that were told to "start now". In addition, there is an...

5 Year Old Glitch Alive and Well......Turn Off Vacation Settings = No items searchable

A day later after turning vacation settings off (vacation was great btw I highly suggest one if able) not a single item of mine showed in search. So I bulk revised them all (tedious and no reason I should have to do this). Still not a single listing ...

Markdown Manager Sale Not Working

Anybody having issues with the Markdown Manager? I started a sale last night for over 600 items and only 2 are showing up as discounted. I can't change anything or add items. We have a week left to Christmas and suddently this huge glitch. So frustra...

windows 7 pro ESU

windows 7 pro ESU. Cannot find where to buy it on microsoft.

What counts as banned profanity?

Apparently for seller feedback: "A very honest seller who really knows how to pack merchandise. Thrilled." which received the admonition that profanity is not allowed on eBay. Replacing the word "pack" with "ship" was also prevented. I'm just curious...

USPS shows items delivered but ebay isn't on many items!

Anybody else notice if you scroll thru "paid and shipped," that there are numerous items only still showing "shipped," but when you open the tracking in another window these items have already been delivered a long time ago. I just went thru my "paid...

Item Specifics problems - still

I previously checked my listings for the supposedly affected specifics that needed to be checked, then eBay said they had everything fixed, no need to change anything now. I revise my listings often to freshen them, etc. I am STILL finding errors in ...

Entered Data and Pictures disappear and black drop down boxes.

Since Sunday, if I switch to a different tab on my computer while in draft mode on eBay all of the information I have typed and pictures I download just disappear. Sometimes a draft with the title will save but not the pictures or any data. Also the ...