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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Size option missing and unavailable in variable listing format

When listing in clothing we’re unable to list variable sizes within the same listing, option not available in new drop down. When size is attempted to be added in the blank field, “Add your own attribute”, a red error comes up “This attribute isn’t v...

Daily sales graph incorrect for the last couple of weeks

Hello,The daily sales graph seems to be incorrect for the last couple of weeks it has just been giving me the correct figure today, the best way is to see orders for today and the figure there seems to be more accurate.

International Sites show I have 0 items for sale.. tech glitch

First off, let me say that an ebay rep opted me out of the managed payments program without my consent. I resolved it the same day and am back in managed payments. Here is the problem that I discovered: When I go to any of the eBay sites, other than ...

Technical issues

Android App: Only the most recent 9 messages appear and just repeat over and over to infinity! Desktop Site: Cannot bulk delete messages. Have to delete the one by one or get "oops, something went wrong message" Desktop Site: Seller hub sales chart i...

Can't vary Fragrance on Scent field- why not?!

Title says it all: why won't eBay allow a variation of Scents?

Resolved! Help & Contact is down...???

Go to help & contact and all I get is a blank screen:That's it. Tried several times...same thing. Anyone else have this problem?

Screenshot_2019-10-24 eBay Customer Service.png

Listings gone, store empty

I turned off my vacation setting, yet it looks like my store is empty. If you look to see what I have for sale, it comes back with nothing. None of my items show up in searches. I can access the items directly from my dashboard page, but other than t...

Cant print shipping labels

Says paypal isn't linked

Photo download not working, loading empty black boxes

Anyone else having problems importing photos today. Half my photos load as empty black boxes. Frustrating!

Missing data on the seller hub

I am part of the "small" group of sellers missing data on the seller hub! Please fix!

Trouble deleting messages

Especially trying to delete a whole page of messages at one. It says something went wrong. Sometimes I can delete a few at a time, but then sometimes only one at a time.

Promotions aren't being activated

Hey Ebay, Don't let your sellers see that their promotions aren't being activated either........ Here's a picture from a promotion started on 10.14.19 and I edited it to add a few new listings to it, but the listings I added to the current promotion ...

Transactions showing up on PayPal but no history in my eBay

I have had serval transactions today come through on PayPal. When I went to my eBay to create shipping labels there was no record found. I cannot even contact the buyer because I have no contact information due to not showing up on eBay. All I have i...

eBay Feedback responds We ran into a problem. Please refresh the page and try again.

When I try to leave feedack on the Leave Feedback page after 8 items are shown it downloads the message "We ran into a problem. Please refresh the page and try again." - many, many times for the next 100 plus items. It has been doing this for several...