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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where are "My Lists"?!

Suddenly I discover ebay thinks: "You haven't created any list at this time." The correct statement runs more like: "Ebay has removed access to, or destroyed, the dozen or so lists you have carefully maintained For Years." Please let me know how they...

Item Specifics Not Updating?

I am curious, how many times shall we update the Item Specifics before it finally gets saved, and disappears from the list with "Item Specifics Recommended?" Hmm. Looks like I have now revised, saved, revised again several times - most of the 7 (I wa...

Not being able to checkout

Keeps telling me to check billing but my billing is the same as shipping and the same as my bank but I’ve been trying all day to submit but it won’t process

Problems (maybe) with mouse-over zoom

Is the mouse-over zoom for images supposed to work in the listing preview screen? I've attached an image well over 500 pixels and am not getting a zoom when previewing the listing. This is in sports cards category.

Possible colorspace issue after uploading images?

I am shooting my images with a DSLR tethered to lightroom on a macbook. I complete my edits in lightroom including crop, color correction, sharpness, brightness and saturation to achieve an "as-close-to-reality-as-possible" look for each image. I am ...

Resolved! Images to use in product description html

Hello i'm trying to under stand how can i use my own pictures on my product description html. tried to create an img tag and as source a link to photo bucket, by they water mark their links and blur the images, any better solutions? Thanks.

IS EBAY DELETING LISTINGS?

THREE DAYS AGO I LISTED A DRESS SHIRT IN MY STORE. YESTERDAY, I CHECKED ON THE LISTING AND EVERYTHING LOOKED NORMAL. TODAY, I CHECKED AGAIN AND THE LISTING IS GONE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO MY LISTINGS. ANYONE ELSE?THANKS

eBay support refuses to acknowledge bug, defies logic, can't communicate coherently

Here is a shortened version of correspondence between myself and eBay support, showing a complete fail on the part of eBay when dealing with a straightforward bug report: Me: Hi, I was trying to submit an offer to a seller. When clicking on the "Revi...

Cheated out of sales tax on a refund again!

eBay has again cheated me out of the sales tax on a shipping cost refund. You can read about the first time here: https://community.ebay.com/t5/Technical-Issues/eBay-glitch-cheats-us-on-sales-tax-when-seller-refunds-on/m-p/30562383 The story is basic...

Resolved! Can't refund buyer - get "technical issues" message

I've been trying to refund a buyer since last night. Ebay system referred me to PayPal. No messages there. Tried to do refund through Paypal. Also got error message. Please advise.

Unsold items showing all items that were auto-relisted (without the notation they used to have)

Unsold items is currently unusable. It is including all the items that were set up with automation and relisted with automation. It has always done that in the past, but in the past it also included a note under that said they were relisted with auto...

sold items page not showing items that sold

i have messages from a buyer in regards to 3 different items purchased and paid for today, yet ebay sold page only shows one of the items, if the buyer hadn't emailed me I would not have known of the 2 items sold paid for but not shown on sold pagese...

Cant pay via paypal

Cant pay via paypal for auction won on ebay

Cannot start the refund procedure

It seems that there's some problem with the eBay website that when I wanted to cancel an unreceived order, it asked me to go to PayPal, then in PayPal it sent me back to the eBay resolution centre, asking whether I have not receive the item or if I r...

Can't sign in. Button is grey & not active link on sign in page

As of 9.4.19 I can't sign in from my computer, as sign in button is grey & not an active link when page comes up & name password doesn't turn button blue either. CS is typically condescending & rude, without helping in any way. Feel like it might tak...