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Current known technical issues - updated as of 9/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Cannot get the moving circle to to away, blocking me from listing
Can't change method of shipping. Also can't type anything in the box where I give detailed info on a doll.
cannot access MY EBay..green circle covering it.
green circle covering My Ebay..unable to access.
Its not you. Its Us. When I try to reply to seller (scam?)
I recently purchased a key for a program from the user powell-computer (https://www.ebay.com/usr/powell-computer?)The user gave me a key that does not work, if try to reply to him I will get redirected to a page saying "Its not you. Its Us." (error 5...
Can't respond to buyer messages. Server down for 6 hours? Seriously?!
Since this morning I am unable to respond to messages from buyers. Whenever I click Respond button inside messaging screen, I get the following error: 'It's not you. It's us.'. It's been like this for 6 hours. Is this a joke? How do I escalate this t...
my debit cards aren’t working
only with ebay because it’s working with Amazon and more website
Cant apply refund for a return?
Hello,I sent two messages to ebay CS, but I have not received a response. I have a return from a buyer and I processed there return several days ago. As soon as it was complete it says refund sent. Ok great. We sent the buyer a message confirming the...
eBay says the payment was received but the payment is not in my PayPal
I never send items unless I see the payment in Paypal. I never received a "payment received" alert or email from Ebay. Item shows "paid" status on Ebay, but there is no Paypal payment or transaction at all on Paypal. Nothing.
Contact Message Bug
The Cancel/Send options are missing from the bottom of the message.
HOW to fix a Stuck Shopping Cart--PLEASE SAVE AFTER READING
Just wanted to share my experience from last night this morning, in the hopes it will help others. I use ebay across three devices, a laptop a desktop and my iOS App on my iPhone. Last night, an invoice from a seller, that had the wrong discount for ...
Help
eBay seller not will to give me back my money unless I remove the negative comments 臘
Active items page in "MY eBay" painfully slow.
I'm wondering if anyone else is having this problem. The last couple of days, when I go into my active listings. The page freezes, where the other pages in my eBay account don't?
Bulk Edit
Scrolling all the way right by itself, and cannot go back to left. Also, drop downs for bulk changes not working.
Photo upload extremely slow.
Title explains it. It's taking about 5 to 10 minutes to upload 12 photo's on each listing. Same size as always, my internet is fine (both upload and download). Using Chrome. Cheers,James
US wheel diameter filter broken
the wheel diameter filter is broken. lets set i filter for 23inch rims, it shows all sorts of diameters. please fix asap. this makes searching for rims pointless.
Error 99
Keep getting error99 at checkout. I cannot post on the community as there is an error message on that to.I am using a mobile phone and I have always used the same one without any problems. Any help would be great thanks Carol
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