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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping labels not printing

As of Saturday my shipping labels will not print on any of the three printers I’ve tried . The only thing it prints out is “ it’s easy ! Sell to buy what you love” and then it is followed by www. eBay.com/get started. . It is printed very small and i...

eBay app on iPhone 10 not opening...

Cannot get app to open on iPhone 10. When I try to open app it just freezes on a white screen with eBay logo and after a short time just disappear and go to main iPhone screen. I deleted and uploaded app multiple times to no avail. Please help!

Active Listings

I am trying to change qty, price, sku on the acitive listings page and it won't work. Just has to spinning icon

eBay has changed my search results display by adding a new column on the left

eBay has changed my search results display by adding a new column on the left. I don't see a way to hide this new unwanted column. Are other people seeing this or am I in a test group? (The grey color is something I set myself as it's easier on my ey...

Ebay's Global Shipping Programme added 30% to costs of purchase and ....

... you will only see this total amount prior to check out, AND NOT IN THE LISTING itself. It will show as "import" related costs. BE WARNED! With GST and VAT imposed in certain countries for buyers PLUS high international shipping costs for US based...

Ebay is saying Same Day shipping

Ebay is showing same day shipping on a number of my listings, in the box below the Price box. I've never had that. When I go to revise the listing it shows that I have 1 day handling.....if I try to revise to 1 day (flipping between it and 3 day), wa...

Handling time is ignored or incorrect

I am a seller and have a 1-day handling time on all my listings. Today I noticed that my orders come in with same day 'ship by' date. Then I spot checked a few items and saw that the buyer view shows 'same day shipping' on all items.When I called eBa...

Overseas buyers

Anyone else have issues with overseas buyers saying they aren't able to make payment from their overseas paypal account, and also saying they were unable to make an offer. I use eBay Global shipping, and the countries are on the list we do business w...

Scheduled and Items Error

The products we listed did not appear in the application due to location errors. We have resolved the location issue, but now our products do not appear in the schedule and in items section. 0 items appear in the items to be sold. How can I see my pr...

Payment problems the last two days

Yesterday, ebay said that payment was successful and my order was being processed, yet that didn't happen. I've changed payment method today to see if that makes a difference and it says that they are experiencing technical issues and to pay using a ...

Resolved! EBay site redirect to virus/scam

I was browsing while logged in on eBay au site yesterday with microsoft edge on windows 10 when 2 tabs popped up with out me clicking anything. One was a redirect page Reimage Repair The other wasWin Errxx0051 with a load buzzer audio alarm & a fix n...

USPS Shipping Label Dashed "Cut Along Line" is Too Close to Shipping Label

Sometime late last year, a change was made to the USPS shipping label design on eBay. For most of last year, my shipping labels came out beautiful, and aligned well with my pre-cut Click N Ship adhesive label stock. Ever since the design change, the ...

Why is it eBay telling me have an outdated browser when my browser is current and up to date??

Why does eBay sends me a message that my browser is outdated, when it's the latest version, secure, and up to date??? "We noticed that you’re on an outdated web browser that may compromise your security as you shop online.As of June 19, 2018 you will...

Has anyone reported their "note to seller" is not working or doesn't go through?

Has anyone reported their "note to seller" is not working or doesn't go through? I placed a order for 100 items. There are about 8 different variations. The seller will send you whatever combination you want. Just let him know in the "message to sell...

Issue with PayPal in Buy it Now purchases. MY SOLUTION

So, this has happened many times before, according to the Ebay forums. An example from 2015:https://community.ebay.com/t5/Archive-Bidding-Buying/Buy-It-Now-Paypal-asking-to-add-card/td-p/24701331I have a PayPal account that's been verified since 1999...