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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New glitch with eBay notification emails

I don't know if it is just me, but I have been getting doubled up emails from eBay regarding certain things. New listing confirmation emails and sold item emails primarily. Not a huge deal, but it seems like any time there is a bug on eBay there is b...

Error When Paying E-Bay Fees

I'm trying to pay my E-Bay fees and I keep getting an error when I try to pay even with different cards. Is there currently a systemwide problem?

two things that bug me about ebay right now "view relisted" and best offer sales sold price

why is it that in my watch list if an item times out and the person relists it there is a button that says "view relisted item" yet when i click on that box it takes me to the old ended listing and not the "relisted item" i game a seller a best offer...

Returns

Don't know If this has happened to anyone else or not.30 Day returns buyer pays shipping is our policyUNLESSSomething is wrong with the item.Just had one come thru for the reason of "Found A Better Price" and it asked us to send a label or purchase o...

Ebay a mess!

Started getting orders for items I haven't carried in years and looked online and ebay listed I had hundreds of countless items for sale which I do not and also when processing orders today it wouldn't list what the customer ordered. Of course nobody...

ebay messages coming in code

I can't read my email messages from ebay buyers sellers and favorites watch lists. There used to be a choice to click on for "see in html" but that is gone too.

Receiving error "Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, "

Am typing plain text in my description. After clicking "List It" I get an error message stating that I have to fix the description because "Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies ...

Resolved! MORE Search Issues ('More Filters' not Working)

Over the last week or so, during my daily perusals of saved searches, I've been having more and more trouble getting the More Filters link to respond. When I point the cursor at it, it appears to be a live link (pointer turns to the hand, link is und...

Problem with Accept Button

Hi. I received an offer from a buyer for an item I have listed. When I try to accept their offer I get an error message that says 'Oops, something went wrong.' What am I supposed to do about this? Anyone ever have this problem?

Content was blocked because it was not signed by a valid security certificate.

The above subject is what I see on any listing including my own where the description should be. Everything else on the page is normal, eBay says it's from my browser but it's eBay. I have e-mailed them 3 times about this, they responded twice the sa...

Big Black Heart

I need help. When I go from my "Overview" page to view my store "Militaryandmore" all I see is one huge black heart. There's also a bunch of garbage below it. Is it me or is it eBay?

10 Days- Still cannot answer Messages

ebay, how long is this going to continue? It has been 10 days and I still cannot answer messages sent to me thru ebay inbox. Google chrome sign in does not help either.

Resolved! What does error 21920270 "Item Specific(s) from the product were used instead of...custom..." mean?

On "ReviceFixedPriceItem" i regularly get an error message 21920270 that has the long text:Item Specific(s) from the product were used instead of these custom Item Specific(s)... What does that mean?I do not get such an error on AddFixedPriceItem or ...

Resolved! Why error 21919137 "... Bitte laden Sie Fotos mit ...mindestens 500 Pixeln..." with big image?

At the moment (just today) i had upgraded some images in my database to have a resolution of sufficiently bigger than 500px. But when trying to place ReviceItem or RelistItem-API-Calls, i still get the same error messages saying something of "at leas...

Purchase issues

I bought two iPhones ,cases for the iPhones and screen protectors I paid for everything all at once and it only took out the money for the cases and screen protectors but not the phones but I got an email with the confirmation of my order and it has ...