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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Images to use in product description html

Hello i'm trying to under stand how can i use my own pictures on my product description html. tried to create an img tag and as source a link to photo bucket, by they water mark their links and blur the images, any better solutions? Thanks.

IS EBAY DELETING LISTINGS?

THREE DAYS AGO I LISTED A DRESS SHIRT IN MY STORE. YESTERDAY, I CHECKED ON THE LISTING AND EVERYTHING LOOKED NORMAL. TODAY, I CHECKED AGAIN AND THE LISTING IS GONE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO MY LISTINGS. ANYONE ELSE?THANKS

eBay support refuses to acknowledge bug, defies logic, can't communicate coherently

Here is a shortened version of correspondence between myself and eBay support, showing a complete fail on the part of eBay when dealing with a straightforward bug report: Me: Hi, I was trying to submit an offer to a seller. When clicking on the "Revi...

Cheated out of sales tax on a refund again!

eBay has again cheated me out of the sales tax on a shipping cost refund. You can read about the first time here: https://community.ebay.com/t5/Technical-Issues/eBay-glitch-cheats-us-on-sales-tax-when-seller-refunds-on/m-p/30562383 The story is basic...

Resolved! Can't refund buyer - get "technical issues" message

I've been trying to refund a buyer since last night. Ebay system referred me to PayPal. No messages there. Tried to do refund through Paypal. Also got error message. Please advise.

Unsold items showing all items that were auto-relisted (without the notation they used to have)

Unsold items is currently unusable. It is including all the items that were set up with automation and relisted with automation. It has always done that in the past, but in the past it also included a note under that said they were relisted with auto...

sold items page not showing items that sold

i have messages from a buyer in regards to 3 different items purchased and paid for today, yet ebay sold page only shows one of the items, if the buyer hadn't emailed me I would not have known of the 2 items sold paid for but not shown on sold pagese...

Cant pay via paypal

Cant pay via paypal for auction won on ebay

Cannot start the refund procedure

It seems that there's some problem with the eBay website that when I wanted to cancel an unreceived order, it asked me to go to PayPal, then in PayPal it sent me back to the eBay resolution centre, asking whether I have not receive the item or if I r...

Can't sign in. Button is grey & not active link on sign in page

As of 9.4.19 I can't sign in from my computer, as sign in button is grey & not an active link when page comes up & name password doesn't turn button blue either. CS is typically condescending & rude, without helping in any way. Feel like it might tak...

Help! Keep getting shortened URL message

I'm trying my darndest to list a vintage Mexican wedding invitation, and I keep getting: It looks like there's a problem with this listing.We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs (e.g. bitly or ...

Resolved! Ebay Checkout not connecting to paypal

I have had issues the last 3 days where ebay will not let me pay for an item through Paypal. I get to the payment screen, choose Paypal and then sign into paypal and I get a timer (circle) on the screen going round and round but it never connects.The...

my cart & purchase items

Hi, I My Cart when deleteing items you have to do one at a time could'nt you make it like watched items wit a box to check and delete all items checked at once. Also I thought in purchased items I thought there was a 60 period of viewing Ichecked a i...

FEDEX SHIPPING LABEL ORIENTATION & OTHER REQUESTS

Dear Ebay: It would really be sweet for sellers is to have the ability to do the following (FROM THE EBAY PHONE APP 1) Print FEDEX shipping labels in the same landscape orientation that USPS labels are printed. I use 8.5 x 11 self adhesive shipping l...

Priority Mail Shipping Options Selected, But Not Shown in Listings

We just noticed that the Priority Mail shipping option is not showing in ANY of our listings, except in listings where Priority is the default option. On small, heavy items under 1-LB, we typically list with First Class Mail as default, and then Smal...