Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Multiple items

Will not let me buy multiple items from same seller and wait for invoice to get savings on shipping?

eBay app won’t let me log in

I can’t log in to the eBay app on iOS 14 on my iPhone. I keep getting this message you have exceeded the daily limit so access to this individual function will be denied for the rest of the day. Please try later.the app is still working on my iPad. I...

Communication

Trying to communicate with eBay about a problem is a **bleep** joke all you do is try to make it **bleep** near impossible to get anything resolved but love our money , I ordered a dipstick for twenty some dollars and got a **bleep** screw!!! You thi...

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  • 1 helpful

Not user friendly

Never give explanations for fees even with customer service email sent. Randomly take $60 out of my account for “fees” with no explanation. not sure how to transfer my money to my bank account anymore. Forcing out PayPal has made things atrocious. I ...

Why I can’t get my money back

 I sold this item already over two months, and I still didn’t receive my money!! I can’t add my PayPal account on eBay?whats wrong? I asked for help, it always said will deal with it in 24hrs!but never

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Card issue

Tried to make a payment, won a bid but when y tap the confirm and pay button it automatically asks to insert a new payment method, checked twice with bank and funds and card at ok, no troubles HELP!

User avatar by Explorer
  • 85 Views
  • 0 replies
  • 0 helpful

Sucks -will not update shipping address

eBay - no way to contact them directly!!!!!! They have outdated shipping address! I payed and now items are going to wrong address.? I contacted seller so I’m sure they will not ship till all is right but EBay says it’s final. They suck. No way to re...

Drafts disappeared when trying to sell

Spent nearly two hours writing out detailed description of an item I was going to be listing. Pressed save for later so I could get back to it and it’s gone. Tried again, and again nothing saved. Lot of time wasted, not great support.

Watered down

The capabilities of this all is so watered down it’s almost useless. Invoices don’t make any sense especially when 1 sale is stretched out over 3 months? Give me a break. If buyer pays shipping and shipping is bought through discounted eBay shipping,...

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