Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Accidentally marked as paid

I sold an Xbox 360 in auction, the winner never paid. The listing was still in my sold “ waiting to be paid “ and I accidentally marked it as paid. If I go to cancel the transaction it shows I will be refunding the person that didn’t pay. Can’t conta...

Feedback Errors

Since I downloaded the app, I have noticed that feedback I write for one item will show up on another one later. It is a chronic problem and worries me that my sellers are not getting their specific personal feedback from me. I’ve been a 100% buyer f...

App won’t let me pay with credit card

App will not let me pay with credit card. Call eBay. They where no help

Purchase history

How do I delete my purchase history?

Settings

I would like to update to my personal email and my new phone number. There are no options to do it. I have my work email and would not like notifications sent to my work email. I have a new phone number and can’t change it. My personal email is patof...

Payment problems

Hi, so I won this audition for a clueless ions doll and each time I try to pay it just gives me this “error try again” screen. Im Russian so it obviously written in Russian. i checked my PayPal account, deleted and reentered my credit card data, I ki...

Out bid/lost

When you lost an item it go’s to the lost column. Nothing deletes from there. I have deleted and re- down loaded app . The items still remain . Please fix !!!

The money is taken from my account and the order does not confirm

I pay this product https://www.ebay.com/itm/2x-New-11-21-Chrysler-300-Xenon-Ballast-HID-D3S-Bulb-Lamp-Control-Unit-Computer-/154142387353?_trksid=p2349624.m46890.l49292 and the application received the money and there is no confirmation in my purchas...