Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t list an item

I tried to list an item but something popped up and said that my account has been placed on hold due to non payment billing l. But everything I’ve purchased been payed for. What do I do?

User avatar by Explorer
  • 71 Views
  • 1 replies
  • 0 helpful

Scrolling through items that I may be interested in buying

When I’m scrolling through possible items I may be interested in buying I keep seeing the same items over and over I don’t know if it’s because it thinks I’m scrolling too fast and I’m not seeing the items good enough and it will keep showing me that...

Help with a scam

Please help me, i been scam with $1000 what can i do. All emails and stuff was coming thru ebay thats what it said. I need help please

eBay page

Basically when I enter in the search box or sometimes before I have even typed it takes me to an American item.

User avatar by Enthusiast
  • 792 Views
  • 4 replies
  • 0 helpful

Since last update

Since your last update on that apple app. when I go into my purchases I can no longer track shipping. It tells me I still need to pay when I click on original item listing. This two the first time. Not happy. My items that are marked shipped when lat...

Not Able To Issue Refund On Ebay

I tried several times to refund a customer. I get an error message saying that the refund did not go through. I’m also having problems adding money in my PayPal account because I haven’t sold anything in awhile. PayPal put my money from selling somet...

Buying

Commit to buy button is suck can not cancel the request. 

Updating payment information

I have entered the correct information several times, & it still will not finish the process. I have triple checked to make sure the information is correct, but to no avail, the process remains incomplete!

User avatar by Pathfinder
  • 79 Views
  • 0 replies
  • 0 helpful

Viewing/paying sellers Invoice on mobile App.

I’m not quite sure where to find this option using the EBay application. I used to go to Help>then work my way to the one-time payment option. Can no-longer use this route anymore, any suggestions using the mobile app? Thanks

User avatar by Adventurer
  • 86 Views
  • 0 replies
  • 0 helpful

Galaxy nine note

Galaxy nine note You guys just took my money off my car but he say that I didn’t purchase the phone I want my money back

Gift card issue

Hello, since yesterday evening my gifts card balance is not showing, then if I want to enter another gift card is showing me “we ran into a problem. Please try again later” please help me out of this so I can make payment for my items. Thanks

User avatar by Enthusiast
  • 75 Views
  • 0 replies
  • 0 helpful
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