Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Remove payment card from the APP

Hello, I have a problem with a bank card, which I cannot delete because I only see it when I am going to make a purchase, but when I search in wallets where the payment method is on the web and in the APP I don't feel like it, I would like to Please ...

Can’t download app from App Store

I had eBay app up, but started failing. Deleted it, then attempted to reinstall. App on loop as download starts on App Store. Message appears before download process is complete, then stops. Verified account in settings, my region and all details are...

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User avatar by Rising Star
  • 86 Views
  • 1 replies
  • 0 helpful

eBay

Buenos días. La aplicación me está bloqueando los pagos. 

Can’t log in

I messed up my password 2 times and now I’m locked out for a day. Any way someone can help or if customer support can help me and reset the limit????

User avatar by Explorer
  • 73 Views
  • 0 replies
  • 0 helpful

Payments canceled

I’ve been trying to sell this exclusive Bomber Jacket I Have But my payments are always canceled and It Just Says The Moneys Credited What Does That Mean ?

User avatar by Enthusiast
  • 58 Views
  • 0 replies
  • 0 helpful

Photos

Trying to upload photos from iPhone to my eBay listing. I Edit the post then when I try to load (+) I get choice “cámara” or “my photos “this only shows a few photos not the ones I just took. Sometimes I get a third choice of “more photos” but not al...

User avatar by Adventurer
  • 86 Views
  • 0 replies
  • 0 helpful

Vacation option location.

I cannot find the vacation notice option using my phone. I set it using my laptop before I left and a buyer tells me he wasn’t notified. Help please and step by step is best for me.Thank you!

App not auto refreshing anymore

I use an iPhone. For years if I “unwatched” an item it would immediately disappear from either my “watched items” page or my “ended items” page. Now, after I Unwatchable an item or unclick the heart icon I have to manually refresh the page for it to ...

Scans

I am getting a lot of scammers on this site. I may pull my items off if it keeps up. One person thought I was dumb enough to go buy a gift card fir him to send with the item he was buying from me. Sent me a PayPal message in my junk folder. I’m new t...

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