Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Country

I have several registered addresses on ebay in different countries, the last order was from Germany and now I can't change the country, the error writes

User avatar by Enthusiast
  • 49 Views
  • 0 replies
  • 0 helpful

Country

I can't change the country in the application, writes an error

User avatar by Enthusiast
  • 47 Views
  • 0 replies
  • 0 helpful

Resolved! Returns keep turning on when I’ve turned them off

I am a private seller and don’t accept returns. Since this morning when I turn returns off on the app they immediately turn back on again so am currently not able to list anything. When you edit the listing and then them off they go back on again.

Photo capture not working?

I am trying to take a photo/upload a photo when selling items. iPhone App just hangs and is unresponsive. Have tried the usual restart of iPhone and uninstall/reinstall app without success. Anyone else having this problem? It’s a shame because I have...

Filter option disappeared after updating

Hi, I have an iPhone XS in on iOS 15.3.1 and after the last 2 updates of the App, when I look for something there isn’t anymore the filter options in the top right corner. I cannot filter the results anymore. I cannot use eBay for this reason. How ca...

eBay app

Hi please note that selling tab on ebay app is not loading on both iPhone and iPad thanksMalta

User avatar by Pathfinder
  • 56 Views
  • 0 replies
  • 0 helpful

Error with time left

Hello, lately there has been a major error with the time left on items. On the app it shows it 22 hours or more ahead, counting down to 0 but the real time left is 22 hours or whatever the true time is. I’m not sure how to fix that, if the app needs ...

User avatar by Explorer
  • 62 Views
  • 0 replies
  • 0 helpful

Resolved! How to combine shipping from phone app

I have a customer who wants 27 of my items, every time she tries on her phone there is no combine shipping button just confirm and pay and she has no computer. What can she do?

User avatar by Thrill-Seeker
  • 26066 Views
  • 8 replies
  • 1 helpful

ebay app - iphone creating a listing from a listing

I have an Iphone and my granddaughter does as well. We both have AT&T as our carrier. All of a sudden we cannot sell similar on a similar item that has sold as we did just about a month ago. Is this something new or a glitch or is it a problem with A...

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