Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay App Language

Hello everyone. So, whenever I use the app on my phone all item titles and descriptions are translated to my native language, even though I have the 'allow translation' setting turned off. This always makes me close the app as soon as I open it becau...

User avatar by Pathfinder
  • 257 Views
  • 0 replies
  • 0 helpful

My ebay

Content under the my eBay tab is missing or never loads

Resolved! No pictures in listings

Pixel 6Android 12Up to date eBay appThumbnails show in search listing, butt no pictures appear in listings.Just a big blank space.

User avatar by Adventurer
  • 132 Views
  • 3 replies
  • 0 helpful

Resolved! Android App

Can someone please update the app so that it doesn't turn off the sold and completed buttons when I search for something else? For instance, I search for something and then go to the filter and turn on completed and sold. Then I decide to search for ...

Sending photos

I’m unable to send a message to a vendor once I have attached photos. 

User avatar by Explorer
  • 67 Views
  • 1 replies
  • 0 helpful

Cancelation pending

  Sir , I have a cancellation pending order number: 19-07863-68605 , from November 16 

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Feedback

Why is there no app feedback button in the app? Feedback Ebay fees too high. Always try and sell elsewhere first. Taking 10+ % of postage fees means i have to pay that 10% of what the buyer has paid. App notifications excessive to point where I have ...

User avatar by Explorer
  • 91 Views
  • 1 replies
  • 0 helpful
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