eBay Help
stephenstephens
Thrill-Seeker
Community Member since ‎01-18-2009

User Statistics

  • 69 Posts
  • 0 Solutions
  • 32 Helpful Votes Given
  • 113 Helpful Votes Received

User Activity

Local pickup -- buyer to arrange freight shipping? Pickup confirmation code?

04-03-2023
I have an oversized local pickup item that a buyer may want to have shipped. They may arrange freight shipping themselves. How would seller protection work in this case? Do I have to take their tracking # and attach it to the sale? And in case someth...

No Tracking Validation for Digital/Low Cost Items -- TRS Status?

03-20-2023
In the past, I've sold very low cost items like coins or bills, or digital items, where I used a first class stamp with no tracking & mark the item as shipped. I don't really remember being dinged for no tracking for my TRS status. I'm wondering if a...

Buyer filed "Item Not Received," also says it was damaged

11-05-2022
I have kind of an odd claim from a buyer. The day after tracking posted the item delivered they filed a "Item Not Received" claim, but put in the details that the buyer "still wants the item" AND that it was "damaged in shipping." I'm reaching out to...

New kinds of freight forwarding addresses? Moscow Pl, Pretoria Pl-- City as Street Name

08-31-2022
I just sold a high value item to a user listed in South Africa. They used a US address as a freight forwarder that I've never seen before. The address uses their destination CITY as the US street name. This address actually doesn't exist in the USA; ...

Blocking unpaid item buyers = blocks their BIN purchases too

08-23-2022
I just had a look at my Buyer Requirements Activity Log, which shows why people were rejected from purchasing. I've had my rules set to 2 cancellations within 12 months, but I actually intended this for auctions, and I see several buyers being reject...
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