Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

latest version shows "33 unpaid items"

There is a bug in the latest version on iOS. "My eBay" screen shows "33 unpaid items". When I click through, it correctly shows there are zero unpaid purchases. version is 6.40.0

User avatar by Adventurer
  • 188 Views
  • 4 replies
  • 0 helpful

App keeps shutting down

After the recent update, the app shuts down while scrolling through listings. Also all of the items under my search disappear while scrolling and I have to start at the top after refreshing. Also items don’t load after I click on them. Anyone else ex...

User avatar by Adventurer
  • 172 Views
  • 0 replies
  • 0 helpful

Resolved! Seller Fredback not showing

Everytime I've been clicking into a seller's individual feedback details it comes up that there's some kind of problem. I seller could have hundreds of positive feedback within the past month but I can't click in to see what was being sold. I'm very ...

Resolved! cant see reviews

 hi, cant see any reviews on every sellers reviews. can anyone help me with? i have app after already 2 updates and dont see wich product they reviewed.

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Resolved! Android time left just eligible

Hi there,I am using a Samsung S9, and just recently I've noticed that the text colour used on the advert field value for time left is SO dark it's almost illegible, any ideas?   All the bestTracymac

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Resolved! Android App Invalid Request

Hello all,I've seen this topic posted a lot lately but wondering what the actual fix is?I haven't been able to log into my account via the app for about a week. Password is correct. I have uninstalled and reinstalled the app multiple times. Tried the...

Resolved! Invalid request response to all actions

I get the response invalid request from the app to all actions I take.Have cleared cache & data from settings, have reset password through browser link, have Uninstalled and reinstalled app, have reset and updated Google play. Absolutely infuriating....

User avatar by Rising Star
  • 259 Views
  • 8 replies
  • 0 helpful

Resolved! Invalid Request when signing in

Please help! When trying to sign in to my ebay app, I get "Invalid Request". I have read other forum posts and followed some advice (clearing cache for Google play store and services and then reinstalling the app). None of it works. Thanks!

issue using ebay app

hello, I can't login with ebay app. When I use browser there is no problem. What's wrong with app? Please help to fix it. If you ask to uninstall app, update or restart phone I already did it.

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