Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Proxy

Hi, I would like to know about using a proxy is good or bad in ebay login. Is there ane any posibalatis to suspend the account using that.

Resolved! Login OK on desktop but not recognized on Android phone

Hello, I have been an Ebay member for years and do not have any login problems from my desktop.Since last summer, I have downloaded the Ebay app onto my android phone but am not having any success when trying to login.I keep getting the comment: Oops...

Using pending payouts to pay for shipping label

I just switched to managed payments on Aug 10, so now my payments go to my bank instead of PayPal. Not ideal but whatever. On three shipping labels printed through the app I selected pending payouts as the source but each one still charged my PayPal ...

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Ebay Cart Option

Hi It is absolutely necessary to add the option request the total from the seller to the app, now there is only pay only this seller.I have been using ebay for years only with the app, and every time I have to request the total from the seller I have...

Give me back my shipping choices

This is garbage. Every time I revise an item on the app it tries to set the shipping to “UPS Ground”. Why god why is it doing this? Then when making a new listing all it does is allow me to select some pre made shipping category so if I want to ship ...

Product/item search

For some reason I can no longer search for an item by taking a photo a photo, only a barcode option appears. How do I change the search back to photo?

SOO frustrating, app closing while listing…EVERY TIME

Man I am frustrated, at first, wasn’t a big deal, I just dealt with it, well now it is getting very, very old- the issue: EVERY SINGLE item I list, when I get to the player name (or other item specifics), the app closes, every time, if I can upload a...

Time remaining for bid dissappears

Hi to all,When I am going to bid the time remaining for ending the auction dissappear, so I can not make last second bids. Do you know what can be the problem? I have desinstalled the app, restart the phone and reinstall the app again, but the proble...

Unable to get collection codes through the app

When I press on the option to get a collection code on the order screen on the (Android) app nothing happens. I can get one through the web interface on a computer so this seems to be specific to the app. I know I can get the 6-digit code from the or...

Feedback as buyer

I can’t change my feedback message. I wrote a new one for a recent purchase and the old feedback is sent. I can’t seem to delete that message. Please help.

User avatar by Adventurer
  • 53 Views
  • 1 replies
  • 0 helpful

Random

Hi. This is completely random but is there a way to put up a profile picture?

User avatar by Explorer
  • 47 Views
  • 1 replies
  • 0 helpful

Purchases

Why can I not delete old purchases I now have a list dating back to 2018 ! I’ve tried changing the years on the app but just returns to the sameanyone got any ideas

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