Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App crashing

Every time I try to log in to the ebay app on my iphone the app crashes? Any fixes?

EIS multiple item order on Android App

Got a multiple item order on the Android App this AM. Two items shipping to Canada. Showed Free Shipping on each item. Checked the pages for the items on a desktop. All had a charge for shipping. Checked the order on a desktop. Did not break out the ...

Ebay camera Search

When I search using the Ebay camera, it brings back all kinds of items unrelated to what I am searching for. Example: 1950's vinyl and chrome rocking chair brings back vinyl records.

iPad app item description

On iPad app, when opening ‘Item Description’ why doesn’t it open in full screen?? It used to, now it opens in a box, absolutely infuriating 郎

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Why does the eBay app keep logging me out

Every time I open the eBay app on my iPhone now it constantly makes me log in. Is that normal? It didn’t used to do that and it’s getting very annoying having to enter my password 40 plus times a day I have tried everything to find a fix for this can...

Cannot post listing even with listings available

I am getting an error when trying to post I list n saying I reached my limit. I have 250/250 available this month. I don’t even post 1 listing a month so there is def an issue. Has anyone seen this?

User avatar by Explorer
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App

My app disappeared. I’ve tried downloading and it says I have it. It’s not there. I have to google eBay when I want on. I’d rather have the app. What can be done????

ebay changing my delivery address to a old address

ebay has changed ny deliverey address to a address deleted 6 years ago and if i add the new address and delete the old and make the new address the default after i go out of the app and back in the old address re appears as the default.

User avatar by Not applicable
  • 165 Views
  • 1 replies
  • 0 helpful

Accessing 2 accounts from various devices

Have had acct under my SS# for years - 98% positive feedback.Created 2nd acct under husband SS# and will eventually sell mostly on his.I use a laptop and iphone and he uses ipad and iphone. I can switch between accounts on my laptop but the App on ph...

User avatar by Explorer
  • 360 Views
  • 5 replies
  • 0 helpful

Resolved! Cannot access my sent messages

I always check that my message to a buyer has been correctly sent, but I cannot access my sent messages anymore on my application as I used to.

More secure 2FA

Preface: In an attempt to get this idea out there, I am attaching the conversation to the "Mobile Apps" category for lack of better placement. If there is a better category, please let me know. Issue: 2FA, when enabled, must have an email and phone #...

Help with tablet use

Most times, I try to do as much as possible, like now, via a PC as I am not a fan of the smaller screens, especially if I have to respond to a question. However, I have found being mobile does help when needing to do a quick thing like accept/decline...

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