Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay links do not open via ebay app anymore - android

For the last two weeks or so, every time I click on an ebay.com link on my S23 Ultra, the link does not open my Ebay app. Instead it opens a web browser! Now if I click on the account button in the top right while in the browser it then takes me to t...

User avatar by Adventurer
  • 751 Views
  • 1 replies
  • 0 helpful

Problm with the app

each time I open the app, the ID FACIAL reconginez me then the screen is waiting (loading lag) and nothing happen.. my account is very old, I upgrade it recently by connecting again, from a phone, and that from this day I have problem… i dont want cr...

Cannot paste a search expression into eBay search field.

With the following text in the iPhone clipboard: (“A Shot in the Dark”,”The Return of the Pink Panther”,”The Pink Panther Strikes Again”,”Revenge of the Pink Panther”,”The Pink Panther”,”Trail of the Pink Panther”,”The Pink Panther”,”Curse of the Pin...

User avatar by Adventurer
  • 108 Views
  • 1 replies
  • 0 helpful

eBay iOS listing tool not working error 111!!

When I click Revise or Seller Similar Item it does this first. Then it does this after minute or so everytime! Haven’t been able to revise what listings I have up currently on top of not letting me list similar items nor list new items this is ridicu...

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App not working right

I try to use the ebay app yesterday and tried to get on it today and it keeps saying please update to the newest version and as I hit the update button and there isn't any way, shape or form for the app to be updated and I also tried to uninstall the...

Missing scan barcode in sell an item

The APP had been updates yesterday and it seems it no longer has the option to scan the item barcode for listing an item. It works for search. So now you need to search and then to scroll down until sell by yourself option. Why?

Phone app not staying logged in

Ever since I updated the eBay app on my phone, it doesn’t stay logged into my account. Every time I open the app I have to log in again. Previously it would stay logged in for months, years without me needing to log in again. Kind of problematic beca...

User avatar by Adventurer
  • 366 Views
  • 2 replies
  • 0 helpful

Glitchy barcode scanner iphone 13 plus/ios 15

Anyone else having an issue with the barcode scanner on the ebay app? Whenever I tap the camera icon to scan a barcode, it will “flick” twice like its taking 2 photos and then on the third “flick” it will finally scan. Really annoying and time wastin...

Resolved! Deleted messages automatically undelete

Okay,for ages now everytime i delete messages they simply reappear when i restart the android app.To be clear,i go into the messages on ebay app,click edit,select all the messages and then hit the bin icon."Messages deleted".Exit the app.Then re open...

User avatar by Not applicable
  • 1693 Views
  • 12 replies
  • 0 helpful