Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problm with the app

each time I open the app, the ID FACIAL reconginez me then the screen is waiting (loading lag) and nothing happen.. my account is very old, I upgrade it recently by connecting again, from a phone, and that from this day I have problem… i dont want cr...

Ios price drop notification alert

How do I disable this? They are really annoying.

Cannot paste a search expression into eBay search field.

With the following text in the iPhone clipboard: (“A Shot in the Dark”,”The Return of the Pink Panther”,”The Pink Panther Strikes Again”,”Revenge of the Pink Panther”,”The Pink Panther”,”Trail of the Pink Panther”,”The Pink Panther”,”Curse of the Pin...

eBay iOS listing tool not working error 111!!

When I click Revise or Seller Similar Item it does this first. Then it does this after minute or so everytime! Haven’t been able to revise what listings I have up currently on top of not letting me list similar items nor list new items this is ridicu...

App not working right

I try to use the ebay app yesterday and tried to get on it today and it keeps saying please update to the newest version and as I hit the update button and there isn't any way, shape or form for the app to be updated and I also tried to uninstall the...

Where did the barcode scanner go to list items?

All I sell are items that profit me $1 - $3 each after eBay fees and they all have a barcode that is the only way I am able to sell these is because I can list them fast. Where did the scanner go for listing items?

Missing scan barcode in sell an item

The APP had been updates yesterday and it seems it no longer has the option to scan the item barcode for listing an item. It works for search. So now you need to search and then to scroll down until sell by yourself option. Why?

Unable to log into EBay App

The eBay app will not allow me to log in. Also, before it booted me out I was unable to perform searches (using my saved sellers)… Thank you

Phone app not staying logged in

Ever since I updated the eBay app on my phone, it doesn’t stay logged into my account. Every time I open the app I have to log in again. Previously it would stay logged in for months, years without me needing to log in again. Kind of problematic beca...

Glitchy barcode scanner iphone 13 plus/ios 15

Anyone else having an issue with the barcode scanner on the ebay app? Whenever I tap the camera icon to scan a barcode, it will “flick” twice like its taking 2 photos and then on the third “flick” it will finally scan. Really annoying and time wastin...

Resolved! Deleted messages automatically undelete

Okay,for ages now everytime i delete messages they simply reappear when i restart the android app.To be clear,i go into the messages on ebay app,click edit,select all the messages and then hit the bin icon."Messages deleted".Exit the app.Then re open...

EBay app missing

The app is missing from my iPhone. I can only get into my account from a browser. How do I recover the app?

Unable to change shipping weight and dimensions on mobile app

Just recently, I am unable to change shipping weight and dimensions using the mobile app when trying to print shipping lables. I still can if printing ship label from pc. What's going on??

Auto relisting for auctions

Is there a way to turn off auto relisting for auctions. I don’t see that ability on the app. If I go on the website to list there is a checkbox, but I like to do my listings on the app. And even if I uncheck to auto relist, when an item doesn’t sell ...