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Buyer filing bogus unauthorized transactions

I have a buyer who has purchased several items over a 2 month period. She has always been courteous, talking about her purchases, thanking me, leaving wonderful positive feedback and literally being a perfect buyer. Out of the blue she files about 14...

Buyer Claims Tracked Package was Missing the Contents--what to do???

I have been selling collectibles (stamps and autographs) on EBAY since 2006. Maybe I have been lucky but I have never had a situation like this before and need the EBAY Communities help. If it were not for EBAY's International Shipping Program, I wou...

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