Shipping

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Still waiting for tracked PKG to leave Houston

3/12/2025 PKG arrived at facility in N Houston, 5 days later it's still not moving...I'm the buyer, can't imagine how the seller feels, it's been over a month. What's the next step for me to do ??

Dropped off Package inside USPS, No Scan

I dropped off my package in their blue box inside USPS 24 hours ago, but there still isn't a scan. eBay is reminding me to ship my item, but I already dropped it off at the Post Office. How long does USPS usually take to scan packages? I called them ...

Resolved! What's wrong with Fedex?Cost adjustment

Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...

eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Parts

After having spoken with eBay Customer Service half a dozen times over the last 8 days about a digital recorder that arrived without a memory card (i.e., a missing part) with assurances of a partial refund, I received an email from eIS stating this: ...

Resolved! I need some help with shipping

Hello, I'm a seller from Greece and I have experience with selling items abroad but not on eBay. I'm using DHL as a shipping company and have been for a while now. I'm having trouble making the estimated shipping costs work. For now I just set a fixe...

"This shipping label can't be cancelled"

Why am I getting the above message when I am trying to cancel a label? It has happened several times now and I'm losing my patience. I go to print out an Ebay shipping label and it will NOT print out.Sometimes it won't print out several times, althou...

Thinking about dropping USPS. Too many delays!

I'm considering dropping USPS altogether. When I see tracking for several of my packages go back and forth between locations and to places they have no business going to before arriving very late to the destination I can't help but think they don't h...

Curious question

I know this has been discussed in the past but I'm not sure whether what was done in this buyer's experience is allowed (per USPS). So what is the actual rule on this? While looking at handbags, I noticed this in a seller's feedback:

Can't add a second shipping option?

Hi, when I have made previous listings there was always a button underneath the shipping selection that said something like "Add a second shipping service". Since eBay recently updated the listing layout that button is gone though. It doesn't show up...

A question about Signature Required.

Now I know that deliveries over $700 require a signature on delivery. Not to be too arcane BUT I have a buyer that bought 2 large and heavy items for a total of $750 ($375 each). They are too heavy to ship a a single package so they will go as 2 indi...

PRODUCT NEVER RECEIVED

Hi There,I have purchased an automotive spare part from a seller in the US and paid for an international delivery here in Mexico City. I´ve never got the product. The carrier sent me a message stating that the package cannot be delivered so they have...

Buyer is getting an error message when he tries to buy my item

A buyer messaged me that he received the following error when trying to buy a graphics card I'm selling: "Unfortunately, this item isn't available for purchase in your location.{e269705-1260494X}". We're both located in the United States and I'm not ...

Resolved! 8 McCullough Dr New Castle, DE 19726 Scam

I am seeing an alarming number of sellers on EBay and Amazon, complaining about this address and the whole concept makes no sense to me. Sold a $50 used Go Pro camera with a tons of unopened, unused accessories. Post office said that the address coul...

Tracking says "Tendered to Returns Agent"

I sold an item on April 14 and purchased a USPS Ground Advantage label from eBay. I dropped off the package the next day where it was accepted and I see later made it to the distribution center. The next morning (April 16), the tracking was updated t...

Returns

I bought a turntable in Feb. 2025, paid full amount including shipping through PayPal. The USPS mail carrier tried to deliver the item with a COD of $89.60 for shipping. I refused the delivery because I already paid for shipping. Now the returned ite...