We shipped a Sony DVD player to a buyer in Indiana. Apparently the buyer
has worked for the USPS, the item arrived non-functioning, and buyer
said it was packaged inadequately. Ok, I guess we aren't disputing that,
I don't know, that's not what I'm a...
I shipped a $100 package to Texas. Delivery date range was Dec 6, 2024 -
Dec 12, 2024. Today is the 13th and buyer is claiming Item Not Delivered
and requesting a refund. I'd rather not refund because it seems that if
I do that the package will be de...
I'm in the USA. I shipped a Dell Precision 3630 to a buyer in Spain.
I've shipped a lot of smaller computers without issues but apparently
I'm not so great at packaging these Precision 3630s. Or, at least I
didn't do a good enough job for a trip to S...
I shipped an order and tracking shows that on June 3rd, it was
"Delivered to Agent for Final Delivery." It is a freight forwarder
address. The buyer filed a Request/Dispute through eBay and is saying
the freight forwarder never received the package a...
Hi, I shipped an order and tracking shows that on June 3rd, it was
"Delivered to Agent for Final Delivery." I'm not sure what that exactly
means but I'm guessing that may be a reference to the freight forwarder.
The buyer is saying they never receive...
I have no idea. I don't think the buyer intended to get it back. It was
just the Post Office that was confused. It looked like the buyer
originally tried ripping off half of the original label, the To part of
the address, their address, on the origin...
Weeks later ...The package kept going back and forth between Idaho and
Indiana. The buyer wrote Return To Sender all over the box and after the
package arrived in Idaho USPS thought it needed to go back to the buyer.
Then it would get back to the buy...
Yeah, it's gone on vacation. The package was almost returned to us on
March 30th. At that time it was in Pocatello, ID which is only an hour
away but for some reason after that the package went back to Indiana.
Now it looks like USPS is attempting to...
Tracking says it is currently in Boise, ID. It needs to get to Idaho
Falls, ID to get back to us. Maybe if it leaves Boise tonight it could
be delivered to us tomorrow or the day after tomorrow. Here is a snippet
of what I see on my end: The item has...
