Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping a coin

I have a couple hundred pennys that are worth up to five dollars per penny. I would like to sell them on eBay. But I am unsure if eBay's shipping policies will allow for it. Shipping a singled out penny is easy enough with a first class stamp stuck o...

Enrolled in the eBay International Shipping program but buyer in Belgium cannot bid

I have a listing up right now for some Roblox figures, I have previously sold internationally from the US using the eBay International Shipping program. I have a guy that wants to bid but says the button is grayed out. I didn't do anything differentl...

Seller marked item as shipped before actually mailed out (continued)

I recently bought an item over $750 and eBay allows sellers to mark item as shipped before actually mailing it out. This allows sellers/scammers to get paid even if they don't deliver it. If sellers don't get items scanned for tracking purposes when ...

shipping not showing up in listing.

I just had a buyer message saying she would like to buy my listing if I offered shipping instead of local pickup only. The problem is that I do offer usps ground advantage and priority as well as local pickup. I am looking at my listing as I am writi...

Resolved! USPS Returns Package To Seller (Me)...After They Run Over It

This was bound to happen eventually. I want to make sure I handle this correctly. A package I shipped out August 14 came back unexpectedly today. It looks like it got ran over with a truck, but I think it probably got stuck in a machine. Whatever hap...

Shipping

Ebay needs to improve its shipping process. When a label is printed, even if most sellers don't use ShipStation (which they should), the item is marked as shipped when it isn't. Most resellers rely on the item being scanned by the carrier to confirm ...

Package not received by Hub or First Mile Carrier yet

i am new to ebay , I bought an item via GSP. it was shipped to ebay hub uk . Got delivered there and now it says “Package not received by Hub or First Mile Carrier yet”. But says shipped to me from the hub. It is very confusing. My GSP tracking is UP...

Resolved! Puerto Rico

Just got this message from ebay telling me that they are excited to announce the expansion of eBay International Shipping to Puerto Rico! This proves that ebay has no idea what they are doing! Puerto Rico is a United States Territory and as such the ...

Combined postage

I've had a buyer make an offer on 5 items I've accepted but it's generated an automated payment on all 5 with 5 separate prepaid labels sent over. How do I combine the postage to get the items posted out in one parcel? Thanks

eBay standard envelope tracking isn't working.

Hello everyone. So I recently have started selling on eBay. Most of my transactions have been great, but I'm having an issue with 3 of them. So normally for more expensive trading cards I don't use the eBay standard envelope, but I recently sold 4 tr...

International Buyer Can't Do Best Offer on Multiple Items of Same Product

An international buyer in Canada wants to make a best offer on multiples of the same item. They can choose 1 item fine, but when they select multiples, then the option to ship to Canada goes away. (It's a small item, so it is not going to exceed weig...

Resolved! eBay International Standard Delivery (Asendia) labels garbled and unreadable

I'm attempting to create an eBay International Standard Delivery (US to Canada), but the label has multiple issues. Note: I'm shipping this from an APO, so a customs form is always attached to a shipping label (which may be the source of the problem)...

Canada Post shipping blocked, but eBay just accepted payment for shipping via Canada Post

I just made a sale and the US buyer paid for Canada Post shipping. When I go to generate the label it says Canada Post is experiencing issues and won't let me select that option. I was just at the post office and they said they are accepting parcels ...

Resolved! Ebays International Shipping Program Problem

Used to sell on ebay few years back. There was the Global Shipping Program. Now its named International Shipping Program. I just lost sale from an person in Italy who messaged me saying it will not let him buy it. Lost another one grim South America ...

New to Ground Advantage

I haven't sold on eBay since 2022 so this 'Ground Advantage' is strange to me. Some things I sell are small such as a necklace and others are soft and small such as Barbie clothes. I used to just pop them into a plastic bubble envelope, slap a First ...