Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Combined Shipping Label

A customer has ordered two items from my store, is there a way to combine shipping and create a label for both? Will packaging them together, adding all the weight onto one listing, then marking the other as shipped work? I think I would have to list...

Did a partial refund for shipping discount before printing label and now can't print label

i gave a partial refund for a shipping discount before printing a label and now I can not print a shipping label. That option does not show. It has add a tracking number but I don't have one. Can someone explain what I need to do?

Shipping rates INCREASE? Ground Standard service

Went to ship an item out in which we already have a saved rate of 4.65 for shipping, Label was created and the charge was $4.85? I understand stamps will be going up at the post office, but anyone else having issues with justifying raising their rate...

WEIRD. Shipped item - Zero USPS scans - Buyer already claimed they received it.

This is a super odd and perplexing situation. And my first time encountering anything of the like. I shipped an item to a customer next business day via USPS Priority Flat Rate Envelope. Fast forward 3 days later and I'm perusing my shipped history a...

Parcel lost once at hub

Hi can anyone help. Over a month ago an expensive package was deliverd by seller to international hub. Tracking to that point. Since then nothing,no tracking nothing. Ebay are useless as they shut down any attempt to contact. One day to go before fin...

Are any other eBay sellers getting billed $8.60 for USPS ground packages 4 ounces or less ?

Hi, Please see attached screen shots. This is not due to postal rates increasing. The postal rate is $4.80 for ground packages 4 ounces and under ( which is still horrible). Please see the screen shots. Your system is showing $8.60 while stamps.com w...

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eBay Standard Envelopr/labels

Hi all,Intend to use EBay Standard envelope program for the first time..Are there different sizes of LABELS? Can you use a # 10 envelope? I am doing this the old fashion way..I print on a s sheet of paper,then cut and tape..I understand the actual en...

How to Handle Freight Forward Orders...What I do

It seems lately sometimes there is tracking marked as item delivered to the USA address and sometimes not in freight forward.I used to do tracking but found it not to my advantage.I found not using real stamps but using a kiosk machine stamp works ra...

IS SHIPPING INCLUDED WHEN OFFERS RECEIVED?

A lot of my items I have listed have free shipping and I receive offers from buyers. Why does it say when an offer received that shipping is not included? If the listing states free shipping surely offers received include the shipping. Example.....I ...

Why is EIS no longer able to ship to South Africa?

Hi! I have shipped items in the past to South Africa many times. But right now, I have a customer in S. Africa that is telling me they cannot order from my eBay store through EIS.According to this page: https://pages.ebay.com/international-shipping/S...

Shipping Preferences

How can I reset my shipping preferences ?I have lost the Enrollment in International shipping and shipping discounts

EBAY SHIPPING LABELS NOT WORKING FOR OVER AN HOUR

Is anyone else experiencing Ebay shipping labels not able to print, not my printer, it prints labels elsewhere, THIS IS BAD.

Re: purchased labels on Ebay via usps / fedex and packages disappeared in transit.

hi, i purchased labels through ebay and had an option to send via fedex or usps. a few packages got swallowed up in transit. i contacted usps and they claim fedex is responsible and i contacted fedex and they claim usps is responsible. i had to refun...

eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...