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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Delivery

Simple Delivery and the affected appeBay requires individual sellers to use its Simple Delivery (managed shipping) system, starting in early 2025, which allows them to enter the package dimensions of their items so that eBay can arrange shipping at a...

Resolved! Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

Sellers who ship other than stated

This is more of a gripe than a question. I get a bit upset when a seller ships something via a different carrier than stated in their auction. I live in a rural area and we don't have USPS delivery to the house. We can have a mailbox, but it's over a...

Print USPS Scan Form ANYTIME with this link

Long story short. You'll appreciate this if you have EVER wanted to print a USPS Scan Form AFTER you generated several labels and have closed that tab.Just Bookmark this link. It'll always be there for you. Hope this helps. Thanks. -Walter https://gs...

Is there a glitch or something going on ?

Has anyone else had issues with going in and finding items that you have listed have odd shipping service or wrong dimensions on packaging on available listings? This has happened to me multiple times and I'm confused. My listing will have priority m...

Shipping to UK within Global Shipping Program

There still appears to be a problem with being able to get items shipped to the UK by sellers using Ebay's International Shipping option. Its not listed in allowed destinations and it's not listed in 'not allowed' destinations. It's just nowhere. I c...

Resolved! Buyer opened an INR claim 60 days AFTER estimated arrival date of item.

Hello All. Just Had a buyer open an INR for an item which is fine, but the problem is the item shows as delivered to their address 60 days ago. I updated tracking ( as requested by ebay ) and sent all the needed info showing the delivery confirmation...

Resolved! How Do You Block A Single State? I'd Like To Block The Entire State of New Jersey.

I'd like to block the entire state of New Jersey from buying. How can I do that without getting blow back from eBay? It's not for political reasons or anything like that ... I just have nothing but problems with anything going to that state. These ar...

eBay Standard Envelope per item price limits

Does anyone have a solution for this?The single item price limit of $20 should be changed to $50. I can use the eBay Standard envelope system to ship 3 coins which combined cost is $49 and combined weight is less than 3 ounces, but I cannot use the s...

return lables

return items with tracking that should be it. not buy lables.

Beware Canadian ebay sellers: You could be stuck paying customs for US buyers

We are a Canadian company who ship to the US on a regular basis. Recently a customer bought $900 worth of equipment. We shipped FEDEX ground. Customs Duty and other fees totalled $426.07 Canadian. eBay buyer refused to pay customs duty etc. so guess ...

ebay updated tracking on late item but USPS hasnt

I had an item hit a USPS regional center on 7/25 and has been "In transit" since then I asked the seller on friday to do a lost package search but it was too soon. This morning ebays page updated my tracking to "passed through facility" at 1:05 am bu...

Does eBay give buyer tracking number?

Under managing communications with buyer it is stated, "Order is updated with shipping information, Once you mark your item as shipped, we'll send your buyer an order update with tracking information." Does "order update with tracking information" me...

FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Resolved! Ebay shipping label charges

Has anyone else had ebay charge 2 different prices for a PRIORITY MAIL FLAT RATE PADDED ENVELOPE? One day the cost is $9.60 and then ON THE SAME DAY it costs $10.50. SAME ENVELOPE! I've called them finally after eating the overcharged several times. ...