Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Resolved! European postal operators stop accepting parcel shipments to USA over tax uncertainty

eBay International sales are in front of major difficulties, because of the new tax reforms, to apply theinternational goods to enter the United States.eBay system at dot com, would not allow European sellers to close the delivery to USA and it would...

My order has been returned due to wrong city and zip

My order was sent back due to wrong zip and city how can I get that all changed and resent back to the correct address

USPS 5+% rate increased approved starting Oct. 5th

Like there was any doubt but the commission approved the seasonal rate increase. That's around 13% rate increase between July 6th and Oct 5th, not to mention last Jan. rate increase. Don't worry it'll drop off Jan. 18th 2026 at which point the USPS w...

Resolved! Estimated Delivery Date

I purchased a pair of shoes on September 10th. The seller has not shipped the shoes yet. (I am use to sellers shipping quickly, as I do myself). I checked again today to see if she had printed the label and it has not been printed. Then upon checking...

What kind of package hand-over triggers THIS code?

I don't think I've ever seen "in possession" on the USPS's own tracking before. I know I've seen it plenty of times in merchandise website's own tracking language, especially when USPS is the last leg of transit after some overseas carrier gives it t...

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Shipping label

I have not received my reimbursement for a cancelled shipping label on August 30th 2025.

Resolved! Package has been DELIVERED but remained in IN TRANSIT status.

Dear eBay customer support , could you please change the status to DELIVERED for this order: 25-13525-43686 ? I would love to give a feedback to the buyer but I cant. If you will need the tracking url, it is in the messages exchanged between me and t...

How to Ship Using Freight Company

How do I ship a very large item using a freight company such as DHL or Road Runner?If possible, how do I set up the listing?

Resolved! Cheap shipping solution to Europe anyone?

Hello everyone, I'm trying to find a cheaper shipping alternative from US to Europe than USPS. For 2 lbs or under their price is 20 something USD, which would be acceptable. But then as soon as weight gets over 2lbs, their price jumps to almost 50 US...

Trying to set up Combined shipping for $1.49 for each additional item!!

I've been trying to figure this out for a few days now with not much luck. I recently switched all of my listings from free shipping to flat rate shipping. All I'm trying to do is get it to show the highest shipping cost first and then $1.49 for each...

ebay standar envelope

Hi, I have noticed in few of my recently past sales of trading cards of $20 dollars or less which the ebay standard envelope will apply to them, not being able to be use by the same client when they purchased 2 cards for $20 each, that brings the tot...

Mailing Address Name

A buyer has the name Deez Nuts Man as his name. Is that okay to ship to? I reached out to them no response. Does the post office really care? I just dont want the package getting opened. Thanks

Shipping 2 packages for 1 shipping label

Hello, for context I just started selling on ebay this month so I apologize if this is a stupid question. I recently had 1 buyer win 2 auctions, got paid and printed off 1 shipping label. However, since there are 2 items, I would have expected 2 labe...

Resolved! Shipping Fees

Being a relative newbie on ebay, this situation just happened to me and I was wondering if this was user error on my part or did I miss something on how to calculate shipping costs correctly.I listed an item and used the "recommended" option for ship...

Cannot generate return shipping label for Uk return EBay Intl Shipping, but I am opted in??

I have had returns prior from EU, and no problems getting a label. Now, I cannot generate a label? I cannot generate one on stamps.com either. I am opted in using Ebay international shipping a year ago, but now that I have a return. there is zero opt...