Shipping

Forum Posts

Sorted by:

Resolved! Rate tables

I was reading the documentation(https://developer.ebay.com/api-docs/user-guides/static/trading-user-guide/shipping-rate-tables.html#multiple) on shipping rate tables and noticed the following statement:"Rather than being limited to one domestic and o...

Return my item in terrible condition.

Seller claimed an item I sold as INAD, even though I have sold a hundred of these not one return for INAD. It's a Christmas projector, and has pictures and discriptions from both myself and the manufacturer. They returned it not in original packaging...

Mailing books

Does ebay offer book rate shipping. I can not find that option

Resolved! International shipping mess

Re: Order ID: 04-12111-29555 This was an order for a concert program booklet. I received an offer for the item of $45, which I accepted.The buyer paid, and I received $45 plus $7 shipping. The $7 shipping normally covers $5.38 USPS media mail rate an...

UPS Worldwide Saver

Hola, he realizado una compra usando el método de envío UPS Worldwide Saver, pero todo el proceso de momento se ha realizado con USPS. En este momento el status es:Latest UpdateYour shipment was received at 6:51 pm on December 27, 2024 in MIAMI, FL 3...

UPS SurePost Bad Scan.

So what I think the UPS did was scan incorrectly that it was delivered not transffered. So it shows Delivered to the wrong city (a nearby one). The USPS tracking shows activity today that they are 'Processing'. However, on eBay it's already marked de...

UPS Lost Package

UPS lost a package I sent for an item I sold here. I opened a claim on UPS site several weeks ago but just got an email saying the claim is not approved. Is there anything eBay can do since I bought the UPS label from eBay? Claim InformationCheck Cla...

Why the eBay international standard delivery is charging more for the shipping label?

I shipped something small internationally (7.4 Oz) by using eBay international standard delivery. It was supposed to cost $15.00 and that is what I paid when I purchased the shipping label and sent out the package. 3 weeks later, I was charged $23.00...

Resolved! When to refund a buyer

I shipped an item to Puerto Rice on Dec 9th, and it still hasn't arrived. It was in Jacksonville ,FL Dec 10th. The 11th, 12th, 13th, & 14th it was updated showing arriving on time. No updates after that, now the customer is mad & wants a refund. I we...

Combined Invoice Request No Zip Code or Country

Buyer has unpaid purchases under sold that have a combined invoice request, but there is no zip code or country showing for me to be able to give them shipping price. I was able to see their country from user profile. It is a USA user. Other than mes...

Resolved! Order to Canada. Customs w FedEx or UPS?

I have a customer in Canada who just made a $40 purchase. The package is 5lb in a 10 x 10 x 10 box. She selected the post office but the US post office is not accepting Canadian packages for a few weeks due to the strike which just ended and the back...

Suspicious buyer question

After my item sold, the buyer requested my PayPal email to pay me for priority mail shipping. I thought this was suspicious so I selected to refund the buyer under the shipping menu. Should I have waited after the buyer’s funds cleared before selecti...

Resolved! Shipping Labels Cost

Hello,On my Sales Report, in the Selling Costs Field, there is a Shipping Labels Cost. I see the cost on my Ebay Sales Report, but I don't see where I actually paid this amount through Ebay or Paypal, but the report shows it as deducted from the Tota...