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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Combining shipping 4 different items

One buyer bought 4 items, one had $10 shipping paid by buyer so the sale went thru automatically. The other 3 items are waiting for an invoice, but buyer wants, and I am ok with, packing all 4 items together with just one shipping label and cost. Can...

Resolved! Automatic Combine Shipping for multi item orders

(originally posted to Ask A Mentor, but I think this question belongs here instead. ) Trying to set up combined shipping. Case: customer orders more than one item from us. When they check out they see shipping for each individual item, not a combined...

USPS "Cost Adjustment" Scam

Has anybody else experienced more USPS "Cost Adjustment" emails lately? I haven't had any for years and in the last 2 months have gotten 3 all for items I absolutely positively know were entered correctly when generating their respective labels. In f...

eBay Send??

Has anyone had a shipment sent by eBay Send? Apparantly it is some eBay shipping service? It has a tracking number that is recognized on eBay ESUSxxxxxxxx. Anyway it got "delivered" to my local post office but it was not there when I went to pick it ...

Tracking Number

I shipped my package on June 28 and when I did I had accidentally put in the wrong tracking number. so I go back to fix it and even though I triple checked that it was the correct tracking number, the ebay app is showing me that it hasn’t been delive...

Seller provided questionable tracking number that shows delivered, while I did not have it.

Hello, here's the situation:I bought item on ebay. seller is clearly chinese, but in description he said item will be shipped from USA. it had 100% positive feedback so I don't mind even if it will be from china and it will be late.first, I had to wa...

eBay standard envelope not working

Hi, so I shipped an item in an eBay standard envelope last Thursday (whenever I mailed it). I put it in the bin with some other packages. Now my other packages were scanned and on their way. But the envelope shows no tracking updates or nothing; now ...

The Tape Failed Effect!

The package arrived and wow...are packages repacked by a 5 year old or was this the seller who packaged it?So who's fault is it for a failed packing?

Seller suffered losses due to recent tracking number issues with eBay generated shipping labels

Hello all, I'd like to vent a bit regarding the recent shipping label issues with eBay generated shipping labels (as announced in eBay community /t5/Shipping/Tracking-info-update/m-p/35140940#M507389), in which it would generate a USPS label with use...

Say NO to USPS Ground Advantage to Hawaii

USPS Ground Advantage is a nightmare to Hawaii. As a Hawaiian resident, most packages shipped this way take at least 4-6 weeks! Usually 2-3 weeks longer than originally estimated. Priority takes only a few days. If the seller offers a 30 day return p...

Ships to Israel

Hello everyone!I wanted to ask when will they resume sending packages to Israel? Planes are already flying to Israel. Why is there still a restriction for Israel on eBay?Thank you!

Parcel Guard claim

I have a buyer that says they never received their purchase. The tracking shows delivered and address was correct. There was insurance on the package. When I go to start claim it asks for the party that purchased the insurance. It seems like it will ...

Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...

Particular person in North Houston sorting station does not understand Std. Env. Shipping

Think ONE person is re sponsible for ALL of my Std Envelope shipping items come back...they are pkg correctly but that person does not understand how it works. Info for USPS: this person worked on the day my June 23, 2025 mail landed there and it's b...