Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Mail fraud?

If I select USPS First Class Mail when creating my eBay listing, the system calculates my cost based on size and weight — for example, $2.44. However, when I go to print the shipping label, the only options available are USPS Ground Advantage or more...

How to see if I bought insurance on a USPS label?

Hi, sometimes I buy insurance when shipping USPS Parcel Select Ground, but not always. Is there a way to see if I had purchased insurance? I'm not seeing any info on this on the 'My eBay Shipping Labels' Page. I see 'File a claim' as an option; oddly...

Resolved! Presale Funds on an Order

Hello, I do have two questions,First, If I want to list a presale item, do I only need to say it on title & description on a regular listing? Second, If someone bought a presale item from me, do I get the funds faster (If I have payments hold)?Thanks

There's an update on your shipping labels (UPS)

We have received 3 such emails in the last @month for UPS labels. The emails tell us we owe additional money for the shipment in question. Small amounts ($2-$3), sure. But they add up. (We have received several other messages such as this over the pa...

USPS First Class not available to select when shipping

I created some listings with USPS First Class Large Envelope as the shipping service. After some of them have been purchased, it's not available from the list of shipping services. The cheapest one is USPS Ground, which is more expensive. My dimensio...

What is this address?: PHWXMSPP 13822 NE Airport Way Portland OR 97251-9614

Is this a scam address?

FedEx Shipping Label was "Underpaid", according to Fedex, but I thought it was pay upfront? LOL

See ya FedEx -> USPS Ground AAdvantage now. Yeah, now that we have to pay upfront, which is a good thing, not too good when FedEx advertises a $1.00 less than USPS, but zaps me with ~$5.00 after delivery (and we know.....fuel surcharge, residential s...

send photographs through ebay standard envelope program?

Can you mail a single photograph with the ebay standard envelope program? I have gotten conflicting answers to this. In the list of categories photos is not listed as something that can be sent as far as I can see. But when I list my photos ESE comes...

PSA For The Greensboro, NC USPS Regional Distribution Center

Sellers (and buyers), if you have any mail/packages passing through this facility, expect delays. USPS is rerouting some things due to the backlog at this location. Some items have been sitting there for two weeks or more. Although I'm close to this ...

Ebay tracking not updated!

This order of 4 digit production counter of 4 sets are already delivered to the buyer on 8th Aug as we tracked on DHL website. Then why it's not updated on ebay tracking and our funds are kept on hold. Please release our funds.

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Some screwy eBay emails.

Today (Aug 12) I received an email from eBay that says "Your package is now with USPS". It has an estimated delivery date of Aug 7 (and was in fact delivered Aug 8). So why am I getting an email TODAY telling me it is NOW with the USPS when it was de...

1 label on 2 parcels

So i had a repeat buyer of the exact same item and i accidentally used the same qr code for both of them they both arrived fine but is there any way i get my money for the second one that obviously hasn’t been tracked by ebay because the label wasn’t...

Shipping Label Adjustment

On 7/23/25 I was charged by FedEx (eBay Labels) for a shipping label adjustment (order #22-13303-73132, tracking #390988319782) in the amount of $31.00. (the original label was $23.57) The reason given was, "Irregular packaging". The details page for...

Media Mail - how to find it when listing

Under 'help' it lists Media Mail as an option, but I cannot find it when making a listing for a book.

International shipping from Denmark

I just moved to Denmark and can't seem to setup my international shipping information. It continues to show I'm still in the US. How can I change this? Thanks