Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Refuse to provide me an adress

So,i sold an item to a Man in Mexic,he sent me the money,and now after one month he refuse to provide an adress to send the item! He just give me wrong adresses all over the world!

Resolved! Shipping Costs. Shipping Calculator overcharges by a lot.

Some time ago Ebay offered me an opportunity to lower the rates charged to my online clients. The overage would be my discretion to keep or refund back. Probably 3 out of 4 times I issue a refund. So, I am thinking I should have taken Ebay's offer. A...

Postcard to International Shipping Hub Not Allowing ESE

Just sold a postcard that was purchased by an overseas buyer. Postcard was listed in postcard category. Ebay will not allow me to use ESE label. Anyone seen this before? What happens if I mail to international hub with just a standard stamp in an env...

wrapping books in tissue paper

Do any booksellers routinely wrap books in tissue paper? when in a box or bubble mailer? Do you think it adds a nice touch? I'ts not a waterproof method. I would not even ask the question except I came across a listing on FAcebook Marketplace for a w...

User avatar by Rockstar
  • 297 Views
  • 17 replies
  • 0 helpful

Damaged package to Canada through gateway

I shipped a $75 item from the USA to Canada, but while it was in transit to the eBay gateway, Canada Post went on strike. It was delivered to the eBay gateway, apparently without damage, but by the time it eventually (2 months later) got to the buyer...

ebay Standard envelopes not being marked as delivered

I just started selling on ebay and i have had a few shipments i’ve sent out show up as not delivered, but have received positive buyer feedback with pictures of the card i sent proving they’ve received it. how do i get these packages marked as delive...

Shipping labels cancelled

I purchased some labels, canceled them because my product falls in the hazmat category, and then generated new labels.I want to know when I will get my money back for the canceled ones.

User avatar by Explorer
  • 140 Views
  • 4 replies
  • 0 helpful

Buyer’s item at PO, asking for shipping receipt to pick up

This was shipped via USPS Ground Advantage. Tracking shows “Out for delivery”, then “Available for pickup” a few hours later. Buyer lets me know, and asks for a “shipping receipt” to pick it up, which I’m not sure is something I can give them. AFAIK,...

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