Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Vintage ornament INR?

Hello, I ordered a vintage ornament July 19th and the seller shipped out next day. Or at least uploaded a tracking since it was Sunday I think? It was supposed to be delivered the 23rd and 29th being the latest. On the 23rd it stopped at its latest f...

Resolved! does anyone know how to contact the authenticator who verified my card? They're in New Jersey.

My card was authenticated in New Jesey and shipped to me. It was then returned to the authenticator from my post office for an "insufficient address". Does anyone know how to contact the person(s) who did the authentication?

combined shipping

I had combined shipping on when buyer purchased two listings from me and the shipping was combined for one shipping label. I need to send these in two packages. How do I fix this?

high shipping cost showing

Ebay is showing excessive higher cost for shipping than actual cost,just shipped a package for$12. and Ebay in add showed buyer was pay $47,00 for shipping same shipping co.,thinking it has hurt my sales, lucky this person ask about shipping.

Tracking numbers being scanned as delivered yet not....

This is the second one since Friday and not sure where to point the finger...but Buyers are claiming parcels are scanned delivered...yet not delivered and then the 1st one tells me Saturday it was delivered 2 days later...do not confuse this issue wi...

PIP Insurance Wrongly Denying Claims Based on “15 Card Limit” — This Is Not an Actual Policy

I want to share an important callout for fellow trading card eBay sellers using eBay Standard Envelope (ESE) and relying on ShipCover/PIP insurance:Recently, PIP denied multiple claims for lost/damaged ESE shipments on the grounds that the envelope c...

Resolved! Can't print shipping label comes out as a series of numbers

I have been downloaded my shipping label with no problem all the sudden I can't print any it comes out as a series of numbers p l o p

Weird ship by message on label page

I've had 2 of these today. Items that were due to ship today, Aug 4.Did the labels and each time after I DID the label there's a message on the label page to "Ship by Sunday Aug 3". Not only is the ship by date it shows the day before (and I have 2 d...

New Shipping Prices- USPS

I've been selling on Ebay almost since they started. Since the Post Office raised postal prices in July, my sales have nose dived with the new shipping prices. Many of my items sell for $5 to whatever, but people don't want to pay over $6 for somethi...

Resolved! do I have to have a label broker id for the post office to print my label

The first time using the QR code I got the email with the code plus able to print a label if I chose to, I liked the idea of them printing the label. Nothing was sent to my phone.

Fed-Ex Shipping cost wrong! Too Low!

I just sold an item. eBay charged Buyer $34 for Fed-Ex Ground shipping, but actual shipping cost to me (Seller) is $42. Weight and dimensions were entered for listing and have not changed. Shipping from Florida to California. 1. Why?2. How do I colle...

Royal Mail 48 Tracked Delivery Problems

I've just spoken to an advisor at Royal Mail who has confirmed it's the Post Offices which are having problems scanning the barcodes but it's being looked into. He suggested that parcels can be taken to your local delivery/sorting offices as they are...

Anyone having a problem with Ebay over charging on the USPS shipping rates?

Example a 11oz package ebay rates are $9.70 and the USPS and Pay Pal is $5.90 for the same package. contacted Ebay and the rep. answered its not Ebays problem call USPS. Anybody else heard this?

Shipped the incorrect item by mistake

I shipped an incorrect item by mistake. By the time I realised the mistake, the item was already in transit. I have notified the buyer. Should I wait for the item to be received by the buyer, prior to shipping the correct item? I am trying to get a h...

I offered flat rate for $25 shipping, buyer selected US Priority Mail for $143

I listed an older laptop computer for $99 plus $25 flat rate shipping. I thought Flat Rate restricted the buyer to only the flat rate. But the buyer selected US Priority Mail for $143 when they purchased. The shipping cost more than the laptop ($99)!...