Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Parcelforce and issue with delivery

Total nightmare – zero accountability!I’ve been using eBay’s prepaid label system to streamline my sales process. Last week, I sold an item and, as always, dispatched it the same day using a Parcelforce 24 label purchased through eBay. Dropped it off...

Having trouble shipping golf clubs or skis?

I have seen posts on these boards complaining about the cost and difficulty of shipping golf clubs, skis, etc. DISCLAIMER: I don’t ship any of those. But I saw something on television that might be worth a look see. Just trying to help. https://www.s...

eBay Standard Envelope not tracking update.

I've found a ton of threads on this but most are from a couple years ago and seem outdated. Anyways I've started to sell a ton of cards via this method the past couple months and I've been having a ton of issues. Every week I get about 1-2 buyers cla...

eBay international shipping problems

I sent an item out threw eBay international shipping. now the item seems to be lost and the customer wants there money back. when I contact usps and ask them to track the package they tell they can not, that this tracking number is not a usps number....

Never use UPS to ship an eBay item.

I've had this happen a couple of times in the past to a lesser degree, and naively still chose UPS to ship a poster in a tube, as it appeared to be the fastest/least expensive option offered by eBay. Ebay quoted $8.44 to ship UPS Ground for a tube th...

User avatar by Adventurer
  • 374 Views
  • 10 replies
  • 1 helpful

Hi,

Can you Guys assist on how and where to complain. I have since 5/03/2025 ordered and been promised to receive my parcel until this day?. I am really unhappy about treatment received, let alone the required personal information provided to UPS without...

User avatar by Explorer
  • 96 Views
  • 4 replies
  • 0 helpful

Priority mail stuck at USPS facility question

I recently sent out a package on March 24th using priority mail with expected delivery date March 27th. Since March 25th, the package has been sitting in the same location for 2 days. I called USPS today and the lady told me I had to wait 8-13 days t...

eBay Standard Envelope Refund

ESE showed delivered. Customer said it was not delivered. I had them wait 4 or 5 days, which they did without issue, really great customer. Said it was still not there, so I refunded. When ESE first came out eBay suggested when a customer asks for a ...

USPS First Class Mail option disappeared!

I've been listing my magnets for years, but today, when trying to list a few more by hitting "sell similar" on my own listings, the USPS First Class Mail option disappeared! I've tried entering the weight and dimensions all kinds of different ways, b...

When does the Return deadline start? On receipt of item?

If an item has a 30-day return policy, when does that 30-days start? Is it 30 days from the day the item was delivered? If so, does that delivery day count as day 1 of 30, or is it 30 days after that? For example:Item bought December 29. Item deliver...

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