Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Wow, eBay's lying about protecting sellers!!!

Around June 23rd-26th (possibly even longer) eBay/USPS had a serious issue with eBay Standard Envelope tracking. There was an eBay employee who stated here in the community that seller's would be protected from cases/metrics/refunds, but it's absolut...

FedEx committed fraud by lying about the weight and overcharging me after the package was sent

I will never use FedEx again for any shipment. I am warning others about using them too. These dishonest fraudsters claimed that my overnight package weighed 3 pounds even though I weighed it on two separate scales and it was 15.6 ounces. I also conf...

How can I add a second shipping option to my listings?

I haven't listed anything on eBay in about 6 months, so I was expecting yet another unnecessary "update" to the listing form, but it appears the option to select multiple shipping services is gone. I can pick one carrier/service, but that's it. I can...

USPS Return to Sender - ESE

Hello All, I had a eBay standard envelope returned to me today, with a sticker that said priority mail on it. i was wondering if this has happened to anyone before and how did you go about solving the issue?

"...not possible to generate the label" - eBay International Standard Delivery

Can't generate lable for buyer in China. Same thing happened for 2 Chinese buyer's address in China. Warning messsage as below. "It was not possible to generate the label. Something is wrong. Please try again later." Item is just a music CD. Size 7 i...

Ebay changed my shipping dimensions

I had a item sell. When i listed it i had the dimension set to 19x19x20. WHen it sold ebay showed it as 1x1x1, and now the shipping paid is off by $100. The shipping paid was $7. This isnt the first time it has happened.

Problems with delivery to ebay international seller hub in Glendale Hills

I sent my package to the Center by Fedex. Fedex confirmed delivery on May 29. I relaxed. A few days ago my nightmare started. Buyer in Mexico (I do not ship to Mexico, ebay decided to do it with this mechanism) complained that he had not received the...

New Postage Rates

Ebay notes new rates 1 oz $.74. Should be $.78. Also listed 2 oz 1.03 should be $1.07. 3 oz $1.32 should be $1.36.steve

Pitney Bowes

Worst shipping company on the planet!!!! YOU WILL NEVER, AND I REPEAT, NEVER, RECEIVE YOUR PARCEL. AND TO ADD INSULT TO INJURY THE CUSTOMER SERVICE IS NON-EXISTENT!!!!! EBAY AND ALL SELLERS NEED TO STOP USING THIS PIECE OF TRASH COMPANY!!!!!! AVOID A...

Wrong address on recent order

Order no.FD0383-144 is being held up by FedEx wrong address on shipment

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Why are the direct links to USPS tracking gone and only the number shows.

I noticed the links in the web interface and app no longer allow you to directly click on a hyperlink to usps. This is a real negative on shopping here for a buyer perspective. You can’t even copy the link anymore. I think this is a sad attempt to tr...

UPS Mail Innovations

I've had a few packages sent very recently and the seller ended up using UPS mail innovations for shipping, which I know gets given to USPS in the end. To say the least, everything has been an absolute nightmare with this shipping service. Both of th...

Listed an item under 1 oz for shipping for .73. Can't find the same after sold

I just listed a very small diameter set of items as a First class letter for .73. After it sold, shipping showed something different at $4 plus. They paid for the .73 postage. How can I fix this? I listed the dimensions as 1" thick, since that's the ...