Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How to avoid customer paying VAT twice.

Hi, I'm selling items on the German ebay site, I just sold an item to Switzerland. eBay charged Swiss VAT on it, the eBay bill shows "USt-IdNr.: CHE454.123.953 Code:Paid". I will be shipping this through UPS. In the past, I've quite often had custome...

shipping

I'm not sure how to correctly set up international shipping options. Should I use eBay’s International Shipping program or handle shipping manually? What works best for small items

eBay reps say can't combine international shipments. WRONG! I have a combined order

eBay reps (phone, ask a mentor, and report tech issues) say can't combine international shipments. WRONG! I have a combined international order in front of me. What did my customer do to get a combined order?

In Plain English, What is the Issue with UPS labels today?

So, I called eBay. The warning "Please be aware that UPS is experiencing issues generating labels with insurance at the moment. We apologize for any inconvenience and if affected, ask that you try again later, " is ambiguous...to me. Why would I not ...

Package went to destination post office but was returned, buyer wants item shipped to another addres

Hi. Occasional seller here. Buyer bought and paid for an item, but the destination post office returned the item. I asked if their address was correct in ebay. They said yes, they still want the item, will pay to reship it but to will give me a diffe...

eBay Standard Envelope & Top Loaders

Here's an example of why sellers here often give advice to not use top loaders for trading cards with eBay Standard Envelope. This card was too rigid for sorting machinery and it was spit out of an envelope when it passed through the machines. Now it...

Combined shipping - Except on certain items

I'm sure others have encountered this and I'd like to know what others have done to overcome this problem. Issue: combined shipping calculations done by eBay Small items, no problem ... no issues at all...combined is good But - Expensive collectibles...

eBay Standard Env- USPS not scanning at all???

Ever since the recent rate increase I'm finding that the USPS is not scanning nor updating the tracking at all. Not at the origination nor along the way. I've had to resort to contacting my buyers to see if they rec'd the item or not. What's the poin...

EbayLabels

I have been selling on ebay for over a year and I'd like advice on how I get the ebay discounted rates for my shipping labels. I end up paying what my buyer pays for shipping. Therefore, I am usually in the minus for any kind of profit. Ive been tryi...

New US CBP Initiative and ebforcement on De Minimis

Just received this notification from CHIT CHATS On August 12, 2025, U.S. Customs and Border Protection (CBP) is releasing an enhancement to their Automated Commercial Environment (ACE) to automate the enforcement of the de minimis threshold that allo...

Speedpak

Who are speedpak’s actual carriers? It keeps telling me my package was supposed to come today but never gave me a usps tracking number. They gave me the zipcode in which it had an arrival scan and i called the usps post office in which i assumed it w...

Weight ALWAYS displayed on shipping labels purchased through eBay now? 8-11-2025

I've noticed on my last few sales the weight is always displayed. You used to be able to check it off to "Do Not Display Weight and Dimensions" when shipping. I've gotten burned so many times underestimating shipping weights or the customer somehow p...

Contactar vendedor

Buenos dias: Necesito ayuda para contactar con el proveedor @mediequip_usa, ya que relice una compra pero tuve problemas con mi cuenta de ebay. Saludos.

Resolved! eBay main page "New for You" shows that I need to ship an item. Its been shipped with tracking.

The eBay main page "New for You" shows "Paid-Ship Now". Its been shipped with a tracking#.There is nothing in the Awaiting Shipment page and it shows up in the Paid and Shipped page. When I click on the item in the New For You page, it says the label...

Scan sheets causing late shipments!!

Using SCAN sheets does NOT work - at least at my post office. I have had a lot of issues with this recently. When I had the scan sheets scanned, tracking would show "acceptance pending". What is that ????Then 2 days later tracking would show "in poss...