Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Yellow UPS "Heavy" sticker question

I'll be shipping an item that weighs 73lbs. I know UPS requires a yellow "HEAVY" sticker for packages over 70lbs. My questions is, will I be able to print one off with my shipping label and tape it to the box, or (my guess) will I just have to get on...

Ebay deducted shipping charges buyer paid, I never got $$$ or used labels...money missing

I sold car fuel injector parts for $300, the buyer paid $21 shipping = $321 But I was only paid $257 and I didn't ask for nor did I use the ebay shipping labels. so where is my money?? To make it more fun the computer algorithm flagged may parts as "...

Option to Use the Old Packing Slip Format

The new packing slip format is too large for small packages and wastes a full sheet of paper. We need an option to choose between the new packing slip format and the old concise format.

Customer says my listing denies shipping to Georgia and South Carolina!

A customer who wanted to purchase an item could not because the shipping was denied to Georgia. I have no idea why it would do that! I looked at absolutely everything on my listing and there were no limitations placed on shipping. What can I do to fi...

Shipping cost estimate

Hello!I need to list an item that has to ship in two boxes. How can the bidder get a good shipping estimate to their location?

eBay Doing a HORRIBLE Job with this USPS Ground Advantage Transition

This is one of the most ham fisted and confusing things eBay has ever done in my view and that says a lot. For one, I don't understand why they can't make this change for us. The way etsy is doing it is they're just going to keep calling it First Cla...

Shipped using Ebay Standard Envelope

I'm new at using Ebay Standard Envelope. I am hoping it works for some larger seeds so I can issue refunds when it does, or charge less on the listing, depending which listing it's for and how many seeds are ordered. I have a couple of questions. Whe...

Address legit??

Has anyone shipped items to below addresses? I got two orders and it’s not a big amount but should I be worried. Looks like a cargo company. first class sea cargo1561 NW 82nd AveDoral FL 33126 1636 NW 82nd AveSercargo, #2275Doral, FL 33126-1050United...

ship purchase to a different address than mine for a gift

i am making a purchase on pay pal credit but i need to have the item shipped to my daughters address instead of mine as it is a gift and she lives in another state.

I made a mistake when shipping. I looked at the wrong listing. I thought an order was canceled. I we

I made a mistake when shipping. I looked at the wrong listing. I thought an order was canceled. I went back to the post office to retrieve the package. The guy updated it or scanned it. When I got home, I realized the mistake I made. So I went back t...

USPS lost package Insurance claim help

9400108205498579088799 shipped 1/24 last scan 1/28 when I go to make a lost mail inquiry I get the following: your mailpiece is currently traveling within the Postal network. This tracking number is not yet eligible for an inquiry. Your package is mo...

Shipping to Canada

Does eBay have a shipping hub in Glendale Heights, Illinois for shipment to Canada?

I can't get a new listing to allow me to indicate free shipping, help

No matter what I do it does not give me the option of free shipping, thanks Manny

Has eBay removed the "Local Pickup" option on invoices?

As of today, I am no longer seeing "Local Pickup" as a shipping service through the "Send Invoice" feature on eBay. I have 2 buyers that want to have items picked up at our warehouse and seems the pickup options has been removed from the available se...

Item lost in Mail

Hello! I'm a relatively new eBay seller and I have found myself in position I not totally sure how to handle. A buyer purchased an item and I got it all processed and shipped, no problem, another normal day. About 6 days later now my buyer messaged m...