A buyer bought one pack of plant seeds from me. He paid a total of $9.99
including shipping. His order was cancelled, and he received a full
refund. The buyer never contacted me. Weeks later, a totally unexpected
NEGATIVE feedback was received from t...
I approved a return. There was a message, "You're charged when the buyer
uses the label" Does this mean that I will be charged for it ONLY when
the buyer uses it? Also, the way I remember, in the past, you had to
actually email return labels to buyer...
I sold fresh cuttings from a tree. Fresh cuttings means that you go to
your garden, select a nice thin branch, and cut it into several pieces
~7" long. You ship these cuttings the same day. My buyer opened a return
case "item is not as described". He...
As a seller, you are accepting a return. One way is to generate a return
label and to attach it to the email for your beloved buyer. Another way
is a bit confusing ... I see several options (drop-down menue) on the
return form.One of them is saying "...
A buyer received an item. He opened a return case "item damaged" with no
specific statements what was the nature or extent of the damage.His
seller documented in his reply to the return case that there was no
specific statement what was the nature or...
Thank you. I will try. Basically, the buyer gave me negative feedback
because he believes that ebay accounting system charged him two times.
This is my message sent to ebay via their facebook page. It is
unfortunate that ebay does not offer any phone...
Thank you for your replies. Where do I submit APPEAL? This is about the
removal of the negative feedback. As you can see from the original post,
I already contacted ebay customer service, and the customer service
bounced me.
