Shipping

Forum Posts

Sorted by:

How do I get a return label from a seller that acts like they don't know how to send one?

I requested a refund after receiving a dog gate that was broken in multiple places. Ebay sent me an email saying good news the seller has accepted your return and has sent you a shipping label; however, the shipping label was not there. Ebay makes it...

In transit for two weeks really

I don’t understand how eBay can hold me responsible for a package that I already provided a tracking number for took to the post office scanned QR code and item was shipped now the buyer has filed a request form which I understand he’s been waiting s...

eBay eBay eBay why do you make things so difficult ... shipping question

I listed an item of which I chose to ship in the United States only, the item sold. Apparently Australia is not on the "excluded" list, silly me for thinking "USA only" wouldnt allow Aussie buyers. So, whats the best way to determine shipping costs o...

Seller Combined Shipping & Automatic reply when trying to contact them

Hello ~I reached out here once before and it was a great experience so thought I'd try again! Would appreciate your advice on how to proceed please... I am wanting to purchase (9) smaller items (priced from $1.99 to $5) and receive the combined shipp...

Managed Payments now processing on weekends, watch out! No pending funds Monday to print labels

Ok, so my Managed Payments are now processing on the weekends. Sounds good? right.........eBay used to hold funds all weekend, and I had available funds on Monday to print the labels.Now eBay processes payments all weekend, there will be no funds ava...

Buyer has a hotel address for delivery: new scam?

Buyer provided a hotel address in NYC to ship an item. There was no room number or attn in that address, so I called the hotel to see if she is either working there or a guest. Neither one is the case-no employee with that name or current or future r...

Sold and item but item was únanbled to be delivered. I received the item back.

I’m a first time seller, I recently was selling a item and it was finally sold back in October. I send it and for some reason the postal Office was unable to have the delivered. Fast forward to today(december) they send the item back to me. I was pai...

Actual shipping cost is higher than calculated shipping cost

The buyer paid $2.60 for first class through the auction which is fine. I go to print the shipping label and eBay wants to charge $3.97 for first class shipping. The auction was created with calculated shipping which means when it's sold eBay is supp...

first class shipping supplies

what is acceptable first class shipping supplies? do you have to buy them or can I get them free at usps? I looked there and there was nothing.....

Ebay vs PayPal

Hey anyone out there, I'm a new seller and have a easy question for you all if someone has a spare minute. I'm going to be selling almost strictly single sports cards with a very small grouping of cards now and then. I'm going to slowly liquidate my ...

Phone

What is the eBay phone number

USPS CHARGED ADDITIONAL $47 POSTAGE AFTER ITEM WAS DELIVERED! DISPUTE FILED WITH USPS

I recently shipped an item using USPS. I measured the item accurately and chose a box that did not exceed the USPS limits which would trigger a size surcharge. The shipping cost was $17 to go across the country. A week after the item was delivered, e...

I shipped an item, but it never arrived.

I shipped an item but it never arrived with the customer. It went to the ebay international shipping center and arrived there, but the carrier that ebay used to ship internationally, never managed to get to the customer...I don't even know which coun...

Resolved! Why no shipping options.

I've just started listing a few items again. At one time, I was a top-rated power seller. I haven't been selling much for the past few years, but am considering building back up. I've noticed that even though when I list an item, I give at least two ...

MORE THAN 25 OF MY INTERNATIONAL PACKAGES ARE STUCK AT THE EBAY CONSOLIDATION CENTER IN KENTUCKY.

These packages have been in transit for more than TWO MONTHS. When customers started asking questions, I told them the truth: that I sent the packages and I even provided proof. However, the tracking number was deleted from the website by eBay and an...