Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Below average in Global but I ship on time? How?!

I'm just frustrated. I've utilized both GSP and just shipping on my own but I'm still rated below average. How?! I ship in a timely manner. Am I supposed to control the speed of shipping? I haven't found any info on what is used to judge in this situ...

Strange Package Return

I mailed a Priority Mail 2 day package on 12/8/2017. USPS tracking shows Delivered, In/At Mailbox on 12/11/17. On 12/12 it shows DELIVERY STATUS NOT UPDATED and on 12/22 is shows RETURN TO SENDER PROCESSED. I received the package back today.I used Eb...

Resolved! Customer claims iPad was refused on delivery and return to me, tracking indicates otherwise

I received a strange message from a customer that I sent a used iPad to, he received the package 1 week ago. I had reservations about selling to him as he had no feedback, but gave the benefit of the doubt. Today I received this messageHi-Once the it...

Can eBay make the item number on the shipping label smaller please? I can still barely see it.

I match the shipping label with the item number ID I tape on the item so naturally I should need a manifiying glass to see that 8 Font ID number printed diagonally from the addresses. My question is can that make it 4 FONT or even 2 FONT so I can use...

How do I open a postal claim for damage item that was insured?

First time having to file a claim with post office. Does anyone know how to go about it? I sold a ceramic lamp. I packed it with plenty of packing, bubble wrap and even double boxed it. I mailed it priority so it has $100 coverage. Buyer sent me pict...

Resolved! Not as described or Return?

Bought a queen sized memory foam topper but the seller sent a full size. I contacted the seller (From China, dropship from USA) and we're currently trying to work something out. However, the 30 day mark (Xmas Present) is about 3 days away and I don't...

How do I get a manifest on eBay or PayPal??

HelloI always print labels thru ebay site linked to paypal and go to post office to drop all. They usually tell me to leave any windows at crowded hours and I do over a year already. It's a just like a routine.But, just today, one guy asks me a manie...

Malaysia Seller go International

Dear All, i just start my Ebay international account, i based in Malaysia, how can i get the cheap shipping company / freight forwarder in Malaysia? Any recommendation? I just get the rate from TNT probably this is the cheapest rate for 0.5kg to indi...

I'm kind of offended by this message I got from eBay. Deets inside. Returning items.

In 2017, I have 177 purchases on eBay. 2 transactions out of those 177 have been canceled/returned. I recently bought some boots on eBay, and they are perfect....they just don't fit right. I am probably just going to sell them myself since that's my ...

Resolved! regional boxes

As a seller, I have used priority flat rate boxes, regular boxes, and regular priority boxes. I have never ventured into the regional priority box arena. I received a package in a regional box A. Can I reuse this as a regular priority box, or does it...

Resolved! Reimbursement for shipping?

Hi there. I haven’t used ebay a ton over the years so I’m dealing with my first questionable transaction. I purchased two infrared heating pads and when they arrived, neither of them was the correct size and style I purchased, plus one was not turnin...

Wont accept my USPS tracking number when marking item as shipped

I am returning an item which the seller has accepted the return. I just dropped off the package at the post office and now want to mark it as shipped. When inputting my USPS tracking number it keeps saying its already in the system even though it is ...

Access Denied - Trying to Send Message

I am trying to finish a return. The seller wanted some info for the return. We messaged back and forth a few times and I need to send one more message. But when I send this message I get a page that says this:Access DeniedYou don't have permission to...

Shipping

I'm shipping out my first media package which will be 6 video games, any tips on shipping usps media?

Rude and unreasonable seller?

I purchased a pair of wireless beats headphones as a Christmas gift in early December. Advertised as brand new and in perfect condition. When they were opened today (Christmas) only the left side worked and there were scratches on the metal... they d...