Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Seller shipping lesson First Class Mailing USPS

I just wanted to share something I learned today (I've been a very casual seller on and off for 17 years). I listed an item that only weighed 4 oz. When listing, I chose "USPS First Class Large Envelope". What I learned was that there are 2 distinct ...

There's no way for ebay to send the buyer a shipping label?

Is there no way for ebay to send the buyer a return shipping label? buyer opened a case to be refunded because package was taking too long to arrive. i immediately issued a refund and reported to usps that my package was missing(because package hasnt...

Calculated shipping woes

So I started going (I know, two days too late) through my listings to make sure I don't put myself in the hole with the new shipping rates, and what I realized is that for USPS no matter what I do, my listing ends up showing store rate, and for FedEx...

Shipping label page woes. WHY? FedEx?

Page has changed just since my last label earlier today. A FedEx user agreement box pops up. I don't use them, so I 'x' out and then nothing. Can't enter a weight or USPS method. The drop-down box only shows USPS or FedEx and does nothing when select...

Show discounted Ebay shipping rates to buyers -possible?

When I'm creating an Ebay ad, Fedex (and UPS) show some great rates for heavier items (if printing label through Ebay). But when I publish the ad, the shipping rates shown are not the discounted rates. Anyway to "fix" this? I plan to print the labels...

Overcharge by SmartPost

I sold something this morning and has SmartPost as an alternate shipping option, which the buyer chose. In my label module, the shipping was about $29 for a 7 pound item with discount. I accepted, printed the label. But...when I went to print the pac...

FedEx Shipping for Buyer Still Doesn't Match Label

Has anyone heard of any updates as to when Ebay/FedEx will have the FedEx shipping issue resolved? I had to remove all FedEx SmartPost options from my listigs, because what the buyer pays and what the shipping label says are still not matching. I've ...

Resolved! item lost in mail

hi all- quick question. I am a seller, but this has never happened before (miraculously). I bought a lipstick from a seller in Michigan, I am in Ohio. He shipped first class USPS and we all know how crazy/backed up the USPS is right now. The item shi...

seller ships item shipping company screws up but marks it as delivered right and buyer is out $$$

so i have bought several items from ebay never an issue..now... i buy 5 items i recived 3 of the 5 and 2 large items never made it to my house instead got dropped off at another door thanks to fedex im out over $300 because they tagged it as delivere...

UPS Surepost

Why do I see UPS Surepost showing as a shipping service on some listings but not all?? I had an UPS account and linked it to Ebay but I'm not sure how to print them or get them in my listing thanks

PARCEL NOT PICKED UP

Hello, I sold an item to a international buyer (Australia) but she has not picked up her parcel at the post office. I have not been able to get a hold of her after many messages sent. If she does not pick it up the Australian Post Office will send it...

Fed Ex Packages not scanning

Any Fed Ex label I have printed since the Smartpost rate hike on Jan 22 has not scanned properly. I have only printed 3 of them (2 Fed Ex Home Delivery, 1 Smartpost) and with all 3 even though I am visually seeing the Fed Ex employee scan them, getti...

Shipping no longer works after canceling billing agreement on PayPal

I have done this before and it used to work fine. The way you update a payment method for pre-approved billing-agreement shipping labels is to cancel the agreement in paypal. Then the next time you print a label in ebay it will fail and say the agree...

USPS joke

You may already know this, but I thought I'd share. I am a seller and have a package that has gone through the Jacksonville distribution center twice in the last 5 days and is late reaching its destination in Homestead, Florida. My buyer is being ver...

eBay is have a SHIPPING COST / CALC Bug. Undercharging my helmets by $20+

Hello Everybody, eBay drastically undercharged on an item I sold yesterday and the relist item also has the wrong shipping quoted. I sold a motorcycle helmet and eBay only charged the seller $9.99 shipping, instead of the ~$32 they normally charge. I...