eBay

Claimed opened on eBay and PayPal = lost of money

I recently purchase a iPhone X from a seller who said the phone was locked to sprint. Their very vague description didn’t said it had a bad ESN.... Long story short I opened up a case on eBay as well as PayPal. I was notified that I won the case on e...

Buyer has been refunded by eBay and I sent her a return label. She’s not returning the item. Help!!

Does the return by date change?

Hi, I sold an pair or motorbike forks on the 10th of Feb and the buyer was telling me that they do not fit, messages and pictures were sent back and forth and I came to the conclusion that their motorbike has been modified from standard hence why my ...

Buyer cut the tags off & sent it back - buyer automatically refunded.

After 21 years selling on ebay, we are no longer accepting returns. I sold an $80 jacket with free shipping (no more free shipping either). Buyer wants to return because it doesn't fit. I have measurements in all my listings. The return was automatic...

Post office closed

Good morning, Yesterday my post office closed due to ice storm. What do I do so this won't affect my on time shipping?

Seller sent return label through 'Messages'

I recently bought an item and it was the incorrect size. A replacement was sent, which was also the wrong size. The seller apologized and sent me return labels through eBay messages. I didnt recall this being the correct way to initiate a return, but...

Fed Ex Smart post rate increase

I did see one other post but was not sure how to add to that. Why the Fed Ex Smart Post rates have gone crazy I do not understand but that is not my biggest issue. Why when a buyer looks at shipping is not the least expensive cost shown? When I liste...

Tracking not uploaded according to eBay

We are having trouble with orders that are shipped, through eBay labels, on the same day payment received. They are saying shipping not uploaded. If I go to labels it shows purchasesd, accepted by USPS and delivered 2 days later. eBay will not remove...

International Shipping Calculator Flaw

I offered and sold an item to an International buyer. Originally the ebay Int. ship calculator allowed me to choose "large envelope". The European buyer sent me the correct ship charge of $4.16. But the shipping label printer wants $13.30 (which is t...

Top Seller Badge

Hello ! I had earned my top seller badge and was so excited about it. However, I went back to above standard this month and the only thing that shows a possible why is late in uploading tracking. I went to the breakdown and I am so confused because t...

Using Malca-Amit as a shipper/courier--and getting EBay's software to recognize them.

Does anyone here have experience with shipping their sales items via Malca-Amit? How did it go? Specifically, did you experience any difficulty with EBay because Malca-Amit was not--is not--among the list of shippers recognized by EBay's software. (S...

How to contact ebay

I havent recived an item, but it when i try to report it to ebay the item is not there to point them in the right direction for this item. I have the seller, items ID, and i can see it in my history and email. Is there an emailadress I can use to con...

Forgot to return item I received which was counterfeit

I bought two seperate listings, which were vape liquids from the same seller. Each listing was the exact same brand ( JUUL ) but different flavors.I received them and they both turned out to be counterfeit, as I have been buying them to quit smoking ...

How to avoid getting a defect when a buyer breaks an item and returns it to you.

Last month I sold a $70 used item and shipped it with installation instructions. The buyer started a return stating only that the item didn't perform consistently. I accepted the return and paid for a return shipping label. I received the item back m...