Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

eBays "NEW" International Program

Anyone else having issues with the new eBay International Shipping program? We've had quite a number of customer's complain that they submitted one single orders with multiple items in that order and then eBay splits it into multiple orders. The firs...

Is ebay international still capped at $600? My listings no longer ship international

I got converted today to Ebay International. I notice my listings over $600 no longer offer international even though its enabled for Ebay International Shipping. What is the current limit? This is awful if suddenly half my listings lose internationa...

Shipping labels refund

Resolved! Cost calculation for buyer thru new forwarding facility in Glendale Heights

Customer wanted to negatiate a deal by ordering a handful of moderately priced books. As we bargained back and forth, I created a private page for him. We reached a deal - which included me paying shipping anywhere in the USA - and I sent him the lin...

Shipping label glitch

is anyone else having trouble printing out a shipping label? keeps saying can't print label try again later

Buyer stole designer shoes

I sold an authentic pair of designer shoes. The buyer requested a return because she claimed they “weren’t authentic” I sent the label to her with no issues because I would just resell them. HOWEVER, she sent me a box full of random clothes back!! I ...

Does Offering Free Shipping Work for Anyone?

Ebay strongly encourages Sellers to offer free shipping. I understand why. Free shipping is important to buyers and generally results in increased sales. I get it. But the mechanics have me pretty befuddled. In my experience as a Buyer, the issue isn...

NEWEBAY INTRNATIONAL SHIPPING

eBay handles returns. If a buyer wishes to return an item, eBay will provide them with a return label and issue a refund, at no cost to you. The seller keeps the sale. ****does this mean if we are forced to use service we will lose sale if buyer want...

Resolved! Purchased Insurance for Shipment but Claim Denied because I Can't Prove It

I regularly purchase shipping indemnity insurance through eBay's labeling process (which I had viewed as awesome until now). Virtually everything I sell is some sort of book and so I use Media Mail quite often. However, it turns out that the total po...

EIS not working for ebay motors

Is anyone else having issues with "new" items being sold through EIS in the ebay motors category?I have roughly 2,300 listings all in the ebay motors category. The more I look through my listings the more I find that are not showing EIS on the "shipp...

Here is how to find Total Paid For Shipping Labels for past year

Go to your Seller Hub > Payments folder Click the Statements folder You will be shown links to your financial statements for the past year. (2020) If yours are like mine they run mid-month to mid-month. Example Nov.16 - Dec. 16, 2020 To the far right...

Damaged Shipping

Hello,One of my sold items was delivered damaged via UPS. What should I do?

International Shipping

What are your pros and cons? I am doing some research on it. I can see there are differences and I have a better shipping service than what ebay offers. Pitney bowes can't do what the shipping I have can do. But lets hear from some of you. What is th...

I want to build an e-commence website

I want to build an ecommerce website that allows people to buy and sell physical goods, services, and digital products over the internet rather than at a brick-and-mortar location. So that we can process orders, accept payments, manage shipping and l...

Manual Refunds

Good Morning, I am wondering if anyone has any suggestions regarding refunds from a seller after 8 months. The seller is constantly telling me that he hasn't received the item from CGC yet. And the item is no longer on ebay website. I contacted eBay ...