Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Change tracking

I sold an item, and when I shipped it I must have entered the tracking number wrong, now there is no way to correct it. What can I do, I don’t think any humans work at eBay, so I can’t get an answer.

Something to look out for if you offered regional rate shipping

Here's something to look out for if you used regional rate calculated shipping. This has happened 3 times now. First two times I thought it was a glitch as it was right when Ebay was removing the regional rate option from their shipping. Happened aga...

USPS scanning packages

Hi all, Conversation with my postal carrier that picks up my packages, stated that the new policy on pick up is to only scan the first 5 packages. This results in tracking showing as label generated, (appears as though not sent out) some packages hav...

Additional shipping cost....

SOLD item with shipping stated...Buyer paid for item and shipping...HOWEVER, shipping was for LOWER 48, so ned to invoice for additional amount...which he agrees to pay....where...how...etc...thanks....

Shipping rates

I'm not seeing the shipping charge options any more on the new ebay format. I just want to charge the buyer automatically based on location.

Void a label changed

Hello everyone I need to avoid a label it used to be under shipping management click the action button drop down menu would pop up and you hit void now there is no void under the action drop down menu just as print another label or print a packing sl...

Shipping to Canada

Has anyone else had an issue with shipping from the states to canada? I had 1 buyer that absolutely could not buy, bid, or make an offer. I am apart of the Global Shipping Program as well.

Buyer sends request for package not received, but tracking shows received 1/30.

Hi,I just received a request, today, 2/13. The buyer states that they did not receive their shipment. Tracking shows delivered 1/30. The address it was sent to is a shipping/mailing center where they will receive mail for clients. Buyer states that i...

What to do if a seller doesn't provide a tracking number?

Hello I recently purchased a item from seller swoo1087 witch I wasn't sure if it was legit are not but here is the thing I really wanted the item so bad that I didn't think to really check the sellers profile out before hitting buy button smh 臘 bigg...

Resolved! How did I end up purchasing 2 ebay shipping lables for the same order?

I could not understand why there were two tracking numbers for my one package. I just figured out that some how ebay let me purchase two labels for the same package by mistake without any warning. What on earth is going on? Can I get it back? I'm pre...

USPS bulk label scan forms broken past two weeks!?!?!?

Is anyone else having perpetual issues with USPS scan form generation? The past 1.5-2 weeks I have maybe 2 or 3 days where it will actually generate a scan form, but the rest of the days I get this error. Never had any problems with it before aside f...

New seller, 2 tracking labels

So hi Im new to selling, i just wanted to sell some old toys and I'd thought itd be easy and simple. Turns out Im not the brightest, My default address on ebay I guess wasn't my current one so the first shipping label I printed had my old address and...

Purchased label, error message, automatically refunded...should I just purchase another label?

Good morning. I tried to purchase a label, it appeared to be successful but clicking on print label brought up a weird error message in a black bar across the top of the page. Clicking download downloaded a page that only had a similar message. In my...

New Shipping Label?

What is the new QR code below the actual shipping label? It just started appearing on my labels this morning.

Having trouble identifying best packaging for item.

I'm shipping a 2 in x .5 in rigid item under 1oz with no give. Am I able to package as a "flat" in a 6x9 envelope with bubble wrap filler to make the package uniform? Is there another work around to avoid the price of a "package"? Thanks in advance f...