Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay standard shipping

I am unable to pick eBay standard shipping as an option when posting a sports card that is in the perimeters. I am new to selling and am curious as why this is happening. Please advise…thank you.

Can't ship USPS Parcel Select Ground?

When I set up my listing I chose USPS Parcel Select Ground as one of the shipping options, and my buyer selected and paid for that one. Now I'm ready to ship and I see that eBay doesn't show an option to print a label for Parcel Select Ground. My cho...

EIS Buyer is double charged VAT tax & cannot reach eBay CSR's

I have been in EIS 2 months & have had numerous sales with no problems, until yesterday. Lovely buyer says she was double charged VAT tax b/c "you forgot to put the VOEC number" on the pkg confirming that she'd already paid VAT. She also sends a Cust...

GOOD BYE International Shipping

WOW Just tried the new eBay international Shipping Program they switched us from GSP. Entered a 2 pound action figure from McFarlane Sports. The result was a $84.50 shipping charge for an $19.99 item with the new eBay International Program.

Can't Select Ebay Standard Envelope

I'm trying to ship a trading card with the Ebay Standard Envelope option, which it let me pick before I sold it and is the option the buyer selected, but it will not let me use it now. The item I'm trying to ship was listed under CCG Individual Cards...

Monday Feb 20, 2023 is a Federal Holiday. Post Office closed.

President's Day. I remember when Washington and Lincoln birthdays were celebrated separately.

shipping refund

I voided a shipping label and it's marked like it was used to ship the item. The second one that I created and used for the item is marked the same way. I asked for a refund on the label no 1, will I get it?

Ebay Standard Envelope for Trading Cards No Longer Appearing

The ebay Standard Envelope for Teading Cards option is no longer appearing under my Delivery Options. This just started last night 4/26/2021 I have been using this Delivery option for the past 2 weeks now with no problems. Any other trading card sell...

Will I have problems if I ship from multiple cities within the same US state?

Hello! I have basically three houses xDMy own, but my parents are divorced and sometimes I spent some weeks with my mother and my father and I will ship my customer's orders from there. We all live in California. Will be this a problem for Ebay if so...

PRIORITY MAIL MAILING BOX regional A boxes print shipping label

The regional box A or B are no longer for the shipping labelnow i order PRIORITY MAIL MAILING BOX the box is smallerHow do I set to print? For example, in the regional A boxes I put 3 pounds 10 x 7 x7 and I print it and everything is fine like thisHo...

Resolved! When purchasing label the system is populating most expensive shipping option vs the one paid for?

I have two shipping options set up - std first class and priority mail flat box. On the items I have sold, the buyer has chosen std first class and that's what they paid for. When I go to purchase the label it has defaulted to the higher priced prior...

Shipping to Portland Oregon

I've sold 5 items and they have had Portland Oregon addresses they get there but then I get a statement when I check the tracking that they are waiting to be pick up. One item has been there since January 20th and still is waiting has anyone else had...

international shippimg

I need to send two sheets of collectable postage stamps to Mexico. I want to invoice them together and make them one package. the system tells me i can not combine the items into one invoice for shipment. How do I go about making it one combined item...

Shipping 2 boxes on a single order

Ok hears my problem, say I want to list a computer, monitor, speakers and all the rest that goes with it. I need two boxes for it and I have not packaged it or know the size or weight of two boxes and to be able to get two labels for one sale? Do I n...

Ebay overcharged my customer postage; My settings are for auto calculate

I have my shipping settings set to auto calculate, but Ebay just charged my customer $9 to ship one state away for an avg. size package. My cost was under $4. I didn't set this and I can't find how to turn it off. I admit I've not been selling much o...