Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Something went wrong and we were not able to generate the label

Is eBay shipping service down?

Fake Tracking Info

I won $800 worth of goods from a recently joined ebay seller with no feedback. The last delivery date is the 16th of December. Because of this I was eager for him to dispatch and send me tracking info to ensure it was all legit. He sent me a link to ...

Something is went wrong and we are unable to generate your label

Anybody else having this issue?

still on shipping

i still need help on changing local pick up to shipping

Change to UPS insurance claims process (eBay Labels)

Heads up to anybody that purchases UPS labels through eBay. eBay and UPS changed the system for filing lost/damaged insurance claims with UPS when labels are purchased through eBay. They used to have sellers fill out an Excel spreadsheet with info, t...

update on shipping

trying to track order # 16-09360-15183

Shipped items damaged as a Seller

I Shipped an item that was damaged as a seller. I issued a full refund including Shipping. How do I get a refund for my shipping?

How To Ship Trading Cards?

Hi everyone, I'm looking for your expertise on listing & selling trading cards. I've been a little intimidated at the idea mainly due to confusion on how the shipping would work. I've heard that bubble mailers should be used over envelopes, as you ca...

Resolved! Shipping for sellers- still discounted?

I’ve been selling since 2002 (part time in the colder months). I have to tell you that every year almost, I have to re-learn various procedures as the landscape changes. This year looks even worse, very frustrating. I hate smart phones. They are a to...

This is unfair shipping policy for ebay sellers

Trust this is what you need. It's quite simple. There was a typhoon (as shown on the website below) and Speedpak did not open for business. We used HK Post instead because they were open on 2 Nov. It is not our fault Speedpak refused to do business d...

meetups and shipping

so i sold an item to a local buyer who suggested we meet up to save him on shipping I agreed and he paid for the item online sans shipping. I have already left positive feedback for him My question is how can i let ebay know we met up as they are loo...

eBay Standard Envelope always gets lost or stolen

Okay, so what is the deal with the disproportionate number of" lost" or "not received" items? It seems to happen at a much higher rate than any other shipping method and I'm getting really sick of having to refund buyers for something that is not my ...

USPS Lost package

Shipped an item USPS Priority Mail it was insured. The package is lost. Has anybody delt with this problem? How did you proceed? Did you go through ebay? Open a USPS lost item case? Open an ebay case? Have buyer open case? How did you you resolve the...

No more FREE SHIPPING option as seller?

is there something I may be missing?can't seem to find FREE SHIPPPING as seller.does anyone have same issue?

How do i get a refund for a shipoing label I didnt use?

I ended up shipping two purchased items in one box, but prior to doing that I accidentally created two shipping labels. I tried to void one, but it hasn't voided. Now I'm not receiving the payout on the second item because I never used the second shi...