Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Shipping Cost

Why must I pay an additional shipping cost on my end if the buyer paid the cost already in the price? I'm being prompted to pay a shipping fee in order to print a label. I understand I may have to pay UPS a packing cost when I get there in person.

EIS Question and Mexico. Does EIS have the permits?

The old GSP didn’t allow used clothing (pre owned) to ship to Mexico. However I notice the new EIS is allowing Pre Owned and has Mexico as a destination. For health and sanitation reasons, Mexican federal law prohibits bringing used clothing and blan...

User avatar by Trailblazer
  • 101 Views
  • 3 replies
  • 0 helpful

Refund of Shipping Label Charges

Nicely Detailed GERMAN SHEPHARD ...Order #:01-09838-79283Sale date:03/17/23Good day, I recently sold the above referenced item and printed a shipping label (which I was charged for); however, after a review of the shipping label, I noticed that my re...

Problems with international shipments.

Is it happening to someone else that since Ebay added eBay International Shipping, buyers cannot pay. Since I adjusted my policies to eBay International Shipping, I've had 7 cases in a week where customers say they can't pay. I have contacted Ebay an...

International Seller sent photo of new return address

Hello all, Looking for some advice. An international seller asked me to return an item to a US address instead of the original International address. The seller then sent a photo of the address instead of text. My initial thought was this was an atte...

Am I liable for fees?

I sold an item for pickup only and the buyer contacted me immediately to tell me they bought by mistake and asked me to cancel. I went to cancel and it said I would have to pay 400 in fees. I asked to buyer to sort it out with eBay. They sent a claim...

User avatar by Adventurer
  • 220 Views
  • 5 replies
  • 1 helpful

it never ceases to amaze me smh

I just got a Dear seller notice from them that it was past time to ship my item to the buyer, well I had to dig thru a couple layers (ebay did not connect the dots) AND found the order in question, now keep in mind here that today is 3/18/2023....wel...

Most Marked as Helpful Authors