Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping Label Print Error

Hi all I’ve encountered an issue where I am unable to create a shipping label for the buyer. The error: “Something is wrong, please try again later” keeps on popping up. I have tried changing things such as adding unit no. Into the 2nd address line, ...

Usps

USPS is hurting my business. Every week they lose packages and don't update the tracking. Buyers open cases, and I lose them because USPS updates the tracking days after it was received.I just want to let you know that this is disastrous, thanks

Is "cancel label" the new "void label" on ebay?

I was needing to void a label and I haven't done it in a while. The search and help says to choose "void label" (which I remember) but all I see is "cancel label" Was void label changed to "cancel label" ? I wanted to make sure before I try making an...

Resolved! How to set labels to 4x6" default?

Is there a way I can make it so that when I buy shipping through eBay, by default it will give me a 4x6" PDF? I've googled and can't seem to find it. Thank you.

Negative Feedback on eBay International Shipping Case – Seeking Guidance

Hello eBay Community,I’m reaching out for advice or suggestions on how to handle a recent issue I’ve encountered with negative feedback left by a buyer, despite being protected under eBay’s International Shipping (EIS) policies.Background:The buyer, ...

Resolved! Did the Domestic Shipping Time Change?

An order I received 4/13 gave me til 4/28 to ship. Is 2 weeks normal now? My last order did not give such a window.

I purchase Ebay shipping labels,

After purchasing Ebay labels, because they say it's insured; 4 products have been lost or damaged during shipping, I've refunded the buyers, but it's impossible to file a claim with Ebay. UPS says I have to go through Ebay because I purchased the lab...

shipping options

Did e-bay eliminate the USPS small flat rate box as a shipping option Can't seem to find it on old listings or for new listings thanks

item not received... shipped by USPS

item number 9400109104250536060489 tracking number showed a delivery date 1/31I never received the itemUSPS said it was shipped to the wrong addressI filed a claim with eBay The issue was closed and never resolved.... even after speaking with custome...

How does this make sense???

How can my buyer get this in 2-4 days with a 4-day handling time?

Anyone see the new Priority Mail Tyvek envelopes?

Has anyone seen the new Priority Mail Tyvek envelopes?Something about them has changed.Thicker?

"Booby Trap" Padded Mailer

I rarely stray from the seller board but I just had to share this.I received 2 packages today.They were both padded envelopes lined with what i'm calling dryer lint.It's actually much finer than dryer lint. It's like a dust.When you tear open the pac...

Unfortunately, your item could not be delivered to the buyer.

Tracking says: Unfortunately, your item could not be delivered to the buyer.RETURNED TO DELIVERY WAREHOUSE It's an eBay EIS shipment handled by DHL Does that mean not home and will try again or, something worse? I did not turn on that EIS option eith...

First Class Shipping

I have bows that I am selling that I've bought 3 x 3 x 3 envelopes, (perfect size) and I have been using non-Ebay shipping and doing my own first-class shipping via Stamps.com or USPS click it and ship it. I know it's risky without a tracking number,...

Resolved! Help with First Ebay Sale and Shipping

This will be my first sale and will be an infrequent seller, at least in the beginning. Not worried about big profits. Been reading alot, but still confused. I was thinking of offering free shipping which I will build it in and offer no returns, but ...