Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Change a sold item to pick up instead of shipping.

Hello! I recently sold and item and the client picked up instead of me shipping. However, she paid it with shipping before I got a change to change it. Can I change the status to pickup so I can get paid and not have to pay additional shipping fees. ...

UPS scam!! UPS additional charges weeks after buying and printing label on eBay

Hello, I got this extra shipping charge and I double checked both the weight and dimensions before printing shipping from eBay. It is not correct that they are adding $13.40 I'm loosing money on this deal! I don't think I can sell on eBay anymore- lo...

Returned card wanting more postage

Have been selling baseball cards for a few years and have not had any issues. Had a card returned saying it needed additional postage . When I went to post office to ask why they told me because it was in a hard sleeve. I have sent over 400 cards Thi...

ADDITIONAL FEDEX CHARGES FOR SHIPPING TUBES

This information is a hidden charge when creating a shipping label and not disclosed, but Fedex is charging $16.50 -$21 or more additional for cylindrical shipping tubes. I received notices for cost adjustments for prints rolled in a tube of $29 for ...

Canceled usps label in June still no tefund

hello all, I canceled a label 2 days after generating and bought another one all through eBay. it’s been months and still no refund on the label. What can I do to get the refund? Tracking also shows nothing was ever picked up for the canceled label. ...

If a letter is returned to sender, can I reuse the label?

I sent something with eBay standard envelope shipping - 3 coins in holders. I send like 10 of these every day so I know what I'm doing. One of them just came back return to sender marked as insufficient postage - they want me to pay $4.10, which is a...

Shipping multiple boxes for one listing.

Hi, I have a 10 car Jim Beam train set to list. The complete set with track fits in 2 large boxes over 20 pounds each. How do I enter multiple boxes to be shipped on the listing? I will need a label for each box. I would appreciate a seasoned sellers...

Can you ship nicd battery packs via USPS? if so, what should I put on the box?

I am going to sell some NiCd battery packs, and am going to use USPS as my shipping service, the problem is, I have been researching if it is ok to ship NiCd batteries, via USPS, the regulations for NiCd batteries, and what shipping labels I should p...

Korea Post Tracking is declared Delivered wrongly by ebay systems.

Hi, we face some weird issue on our orders, some of them (if not all) are declared "delivered" by ebay when the package is only "arrived" to the destination airport. We don't know why it happens. Have you ever faced something like that ? We have to r...

Where can I view the handling fees set on my orders?

Hello All, I created a business policy that utilizes calculated shipping and adds a small amount on each order for supplies, labor, and boxes last week. Since then, I've had a few orders come though. When I checked my transactions there is nothing vi...

Resolved! A small order came in from Guam, however I have U.S. protectorates blocked

Hi, thanks in advance for your help. I received an order to be shipped to Guam, yet I have U.S. protectorates blocked. I do offer free shipping through USPS Ground advantage. If I were to ship through Ground advantage, it will likely take 4-6 weeks, ...

Shipping

Each time I make a listing I mark that the seller will pay shipping, but the final listing says the buyer will pay shipping. When I talked with an actual human agent, he said he would correct the problem. No correction was made. How can I offer free ...

MAKING A FEDEX ECONOMY CLAIM

HI CAN SOMEONE HELP ME IN MAKING A CLAIM WITH A FEDEX ECONOMY PACKAGE

USPS never received package

So on my first ever sale, I dropped off the package at my local USPS office, had it scanned, got a receipt (lost it, big blunder on my part), and went about with my business. It's been three weeks now and when I checked the tracking number a few days...

Resolved! Ship cover Insurance

I want to use Ship cover Insurance for the first time but I do not have a PayPal account. If they have to pay out how will they pay me if I do not have a Paypal account.