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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

What is the process for 'delayed due to postage assessment'

Seems they sent my package to DC for assessment? I was going to contact them when the first postage assessment came up, but it started moving.... So I was like? Must have been resolved? But no.... Seems they sent the package to DC to handle the asses...

Shipping Charge

On order # 06-13643-73981, I received a letter from you stating Fed Ex adjusted the weight to 30 lbs. This was a tray. We reported 3 lbs. Fed Ex says it weighs 3.5 pounds. Ebay is charging me an additional $16.56. this adjustment cannot be correct be...

Was told that Stamps.com will no longer support Windows 10.

I just called Stamps.com and they said they will no longer support Windows 10 sometime after October 14. They said they would give 3 days notice before the change. Does anyone know if this is correct?

Canada Post Labour Dispute Update

For anyone following (or mailing stuff to Canada), they are going on rotating strikes starting tomorrow, so they're back to work, just not 100%, so there will be delivery delays etc. But mail will be moving again. We got word in the Canadian forum la...

ESUS eBay Standard Envelope Tracking Shows As Delivered But Its Not - SELLER ADVICE

Well, ive had about a couple hundred items come up as delivered sometimes even days before it was delivered. Ive had all show up but one but ive had to spend a lot of times explaining to people that eBays standard shipping and they use a different ca...

Ebay is changing my correct package weight (I use a scale). I'm losing money!

There is a new thing on the weight of the package where Ebay actually uses it's own "estimate" and changes the actual weight of the package. This has happened many times to me. When the item sells, the buyer pays the ebay estimate, not the ACTUAL wei...

Resolved! Counterfeit Label

Bought an item. USPS will not deliver. They gave me a ticket saying label is counterfeit. I have to pay @16.00 to get the item. What can I do?

DHL Global Forwarding tracking not updating order

Had a customer use DHL Global Forwarding and the tracking number is not updating the order, just stuck at "shipped" status. I selected DHL Active Tracing (Freight) as the option when I entered the tracking#. Also tried a couple other DHL options with...

Do not allow sellers to use UniUni as their delivery service

Recently sellers (particularly from China) have shifted to using UniUni as their US delivery service. It has been a nightmare. I order a lot of packages from overseas and a good deal of my packages get "returned to warehouse" where they disappear. So...

Resolved! Shipping Options not displaying.

Using Microsoft Edge the shipping options are not displaying. I have these options selected in the listing. On the Listing Page I only get this If I open the Listing in Google Chrome the Shipping Options are available.

Miami vs Doral, FL - Zip Code printing discrepancy loophole 33122 vs 33198

I searched online and found similar sentiments of frustrated sellers that have shipped to Miami or Doral, FL. Most recently I had an Missing Item case opened against an order. I did everything I normally do: Process the order, printed directly from e...

How do I book a home collection for Parcelforce with an EBay MK ref number?

How do I book a home collection for Parcelforce with an EBay MK ref number? Purchased extra large parcel with Parcelforce24 service. I have an MK start ref number but the website wont accept the ref.

Package Tracking Pitney Bowes and eBay international shipping

Okay, I used eBay (probably for the last time in my life).Oct 10, 1:16 — In Transit, Oirschot (NL)Oct 10, 0:12 — In Transit, Oirschot (NL)Oct 10, 0:08 — In Transit, Oirschot (NL)Oct 9, 22:58 — In Transit, Warsaw (PL)The package went to Warsaw… then b...

Resolved! Shipping

I sold item with Ground Adv. shipping but when going to print label, it said Buyer Selected Priority. I shipped Ground Advantage since that was what was in listing. Did I do wrong? Am I in trouble? What should I do? He had already paid my flat rate o...

Now that the peace treaty seems to be a done deal -----------

The next question is when/if airlines will again start servicing Israel so we can resume shipping. I have seen reports that Allegiant and El Al are ready to go. I know eBay has members in Israel. I'm wondering if anyone there has any significantly up...