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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

DHL Global Forwarding tracking not updating order

Had a customer use DHL Global Forwarding and the tracking number is not updating the order, just stuck at "shipped" status. I selected DHL Active Tracing (Freight) as the option when I entered the tracking#. Also tried a couple other DHL options with...

Do not allow sellers to use UniUni as their delivery service

Recently sellers (particularly from China) have shifted to using UniUni as their US delivery service. It has been a nightmare. I order a lot of packages from overseas and a good deal of my packages get "returned to warehouse" where they disappear. So...

Resolved! Shipping Options not displaying.

Using Microsoft Edge the shipping options are not displaying. I have these options selected in the listing. On the Listing Page I only get this If I open the Listing in Google Chrome the Shipping Options are available.

Miami vs Doral, FL - Zip Code printing discrepancy loophole 33122 vs 33198

I searched online and found similar sentiments of frustrated sellers that have shipped to Miami or Doral, FL. Most recently I had an Missing Item case opened against an order. I did everything I normally do: Process the order, printed directly from e...

How do I book a home collection for Parcelforce with an EBay MK ref number?

How do I book a home collection for Parcelforce with an EBay MK ref number? Purchased extra large parcel with Parcelforce24 service. I have an MK start ref number but the website wont accept the ref.

Package Tracking Pitney Bowes and eBay international shipping

Okay, I used eBay (probably for the last time in my life).Oct 10, 1:16 — In Transit, Oirschot (NL)Oct 10, 0:12 — In Transit, Oirschot (NL)Oct 10, 0:08 — In Transit, Oirschot (NL)Oct 9, 22:58 — In Transit, Warsaw (PL)The package went to Warsaw… then b...

Resolved! Shipping

I sold item with Ground Adv. shipping but when going to print label, it said Buyer Selected Priority. I shipped Ground Advantage since that was what was in listing. Did I do wrong? Am I in trouble? What should I do? He had already paid my flat rate o...

Now that the peace treaty seems to be a done deal -----------

The next question is when/if airlines will again start servicing Israel so we can resume shipping. I have seen reports that Allegiant and El Al are ready to go. I know eBay has members in Israel. I'm wondering if anyone there has any significantly up...

US-based seller refusing to ship within the US - Is this allowed?

There is a very rare book I am interested in purchasing and almost never see it listed for a reasonable price online. However, the seller that is selling this item lives in Texas and I live in California. They are refusing to ship domestically within...

not seeing surge pricing on usps clicknship, yet

so far the last couple days usps does not appear to be applying surge pricing on clicknship that kicked in on ebay labels on the 5th, consistently less than thru ebay labels, maybe it's just a fluke?info online says it is in effect but i'm not seeing...

Change a sold item to pick up instead of shipping.

Hello! I recently sold and item and the client picked up instead of me shipping. However, she paid it with shipping before I got a change to change it. Can I change the status to pickup so I can get paid and not have to pay additional shipping fees. ...

UPS scam!! UPS additional charges weeks after buying and printing label on eBay

Hello, I got this extra shipping charge and I double checked both the weight and dimensions before printing shipping from eBay. It is not correct that they are adding $13.40 I'm loosing money on this deal! I don't think I can sell on eBay anymore- lo...

Returned card wanting more postage

Have been selling baseball cards for a few years and have not had any issues. Had a card returned saying it needed additional postage . When I went to post office to ask why they told me because it was in a hard sleeve. I have sent over 400 cards Thi...

ADDITIONAL FEDEX CHARGES FOR SHIPPING TUBES

This information is a hidden charge when creating a shipping label and not disclosed, but Fedex is charging $16.50 -$21 or more additional for cylindrical shipping tubes. I received notices for cost adjustments for prints rolled in a tube of $29 for ...

Canceled usps label in June still no tefund

hello all, I canceled a label 2 days after generating and bought another one all through eBay. it’s been months and still no refund on the label. What can I do to get the refund? Tracking also shows nothing was ever picked up for the canceled label. ...