Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

High Shipping Costs for Sellers

Ebay customer service just confirmed my suspicions that they are using AI to scan my listings and change the preset shipping option based not upon the items weight as it should be, but based on the type of product you are selling. I was selling RAM f...

My first damaged package from UPS

I received a purchase by UPS this week. It's a heavy item and was very poorly packed. The UPS driver said it was not packed very well as it left a trail of broken bits along the ground from the truck to house. I took some photos of the damage and mes...

Resolved! accepted a offer from a seller and obligated to pay but it cannot ship to united states

seller sells a item i accepted the offer on with the description states Will ship to United States.'' Read item description or contact seller for shipping options. ''. i have attempt to pay for it but the option is invalid for the following Unfortuna...

Ebay using misleading disclaimer regarding US import fees

Canadian seller here. Ebay has added a banner above all listings which states that "Due to US customs policies, the buyer of this item will need to pay import fees to the shipping carrier prior to delivery. Learn more " This is not necessarily true. ...

Items being returned address vacant no forwarding address

I sold 2 items to this customer about a week apart, the first one was returned to me stating VACANT UNABLE to FORWARD, the strange thing is when I click on tracking it says Delivered picked up at Post Office, the second package the tracking does say ...

shipping to Canada

Anyone else having a problem with printing a shipping label for Canada? One place says "no service available" while above it says that "eBay International shipping is still taking packages". This happened once before...is there still a postal strike?

ebay are thieves and are onesided

how is anyone to get ebay to believe the buyer whebn we say we did not get our packages and the seller say something else andf they believe the seller when i say i can give ebay my gps posistion to prove where i live and i cant even talk to anyone to...

I listed camera equipment of 19lbs. How do I offer a buyer a option to pick up locally or ship it?

I have listed camera equipment that weighs 19lb with local pickup. How do I also offer the option for the equipment to be shipped?

UPS Begins "Disposing of" US Bound Packages Over Customs Problems

The De Minimis exemption for tariffs ended on August 29, 2025. "... the package can be returned to the original shipper at their expense... [but] if the customer does not respond and the package cannot be cleared for delivery, disposing of the shipme...

International Delivery to S. Korea Unsuccessful.

Hello, I am having some trouble with an international shipment where the customer asserts that the material was not received and reports that the shipment "has been displayed as item liquidated". Ebay reports that "We received tracking information th...

UPS is 'disposing of' U.S.-bound packages over customs paperwork problems

https://www.yahoo.com/finance/news/ups-disposing-u-bound-packages-054511662.html

USPS Request Package Pick Up

Does anyone know what is the cut off time to put in a package pick up request online for the next day?I looked on the USPS website but couldn't find it.

Resolved! UPS shipping, hope you are not waiting for something from overseas

Thousands of U.S.-bound packages shipped by UPS are trapped at hubs across the country, unable to clear the maze of new customs requirements imposed by the Trump administration.As packages flagged for customs issues pile up in UPS warehouses, the com...

What is the process for 'delayed due to postage assessment'

Seems they sent my package to DC for assessment? I was going to contact them when the first postage assessment came up, but it started moving.... So I was like? Must have been resolved? But no.... Seems they sent the package to DC to handle the asses...

Shipping Charge

On order # 06-13643-73981, I received a letter from you stating Fed Ex adjusted the weight to 30 lbs. This was a tray. We reported 3 lbs. Fed Ex says it weighs 3.5 pounds. Ebay is charging me an additional $16.56. this adjustment cannot be correct be...