Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

No shipping to USA from nearly all EU countries and others

Please list all countries that do not ship to USA as recent trade (stupid) tariffs clash escalate. Kindly remind Ebay to make a notice about that so buyers are aware and the blame is not shifted to sellers.

Resolved! Is their a international hub in New York?

I just had someone from China make a purchase and I thought the hub was in Illinois. I'm feeling a bit confused. Anyone that can help, it would be appreciated.Ps. I must be tired. ***Is there an International hub in New York? I am part of ebay Intern...

International returns Australia to Thailand

Could anyone give in formation on how the seller myself located in Thailand can arrange return post for my buyer located in Austrailia. The items were not as described. Is it postable to buy a return shipping lable for my buyer and send it via email,...

Didn't include packing slip?Authenticity Guarantee order

I shipped package to authenticator without packing slip. I only have the shipping label with correct info on it. Will this cause any issues? Thanks!

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...

Resolved! Resolved

Delete Delete Delete

Resolved! Is "US $1.99 eBay SpeedPAK Standard" from ShenZhen China still a thing?

Due to US policies, import fees for this item will need to be paid to customs or the shipping carrier on delivery has started to pop up on all international postings. However, I still see small China items that don't have this warning and under the s...

The package is being sent back by the post repeatedly.

I purchased a backpack from the imperial japanese army. No matter how the package is labeled for customs, it is always sent back to the sender (seller) with a message that there were issues. The package does not leave the borders of the USA. We tried...

Standard Envelope Not updating ESUS #'s sinc 9/2/25

Everything I shipped on the 2nd still shows as tracking provided. However, when I trace down the ESUS # and get the pitney bowes conversion it shows the transit history. Anyone else having issues with the ebay standard letters not showing tracking th...

Overcharged for shipping label after delivering

I shipped a small Latin dance dress in a small envelope and used the recommended eBay USPS label that was discounted. I paid about $3 at the post office for the envelope. I just found out I was charged over $27 for the shipping label and only made $2...

Fedex Lost $3,000 Pkg in Transit As a Seller What to Do Next?

Been selling on eBay over 20 years, first time occurred to me that Fedex lost the package in transit. Happens to be a $3,000 item. Bought shipping label via eBay with max coverage possible ($1,000). Obviously buyer is entitled for item not received r...

Tariffs

Hello,I purchased this item on August 18th.It is PS1 Tours also Spyro X Sparks tons Sony Sony PlayStation 1 Japan Import. It is from Tokyo, Japan. I paid $56.65 for it. And it says it is being shipped using usps and it also says Due to US policies, i...

Resolved! Shipping small items less than 1 oz and smaller than 6 x 4

How can I ship a small vintage magazine advertisement without using USPS ground advantage. The magazine ad does not fit into the eBay standard envelope categories. I was informed by an eBay supervisor that USPS first class mail is no longer an option...

UPS Signature release

I recently sold a watch for $1600 on here and mailed with with signature required via UPS. The buyer directly released the signature request with UPS and the item was delivered to his porch without signature. He then sent me a picture of a box that w...

Resolved! ebay tracking numbers unreliable

i need to find out why this website tracking system is the way it is. i just recently started ordering trading cards for a “one piece” card game and ALL IF NOT MOST of the tracking numbers ebay gives have no legitamcy with the official USPS tracking ...