Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! New Shipping policies or description

Is there information on the new way to handle the shipping changes when you list? We have so many different choice. It looks like all different shipping charges that we have are their own new policy and I have to scroll all over the place to find the...

"Item Not Received" Claim - When Does Ebay Close It Out?

Long story short... sold an item last month. It was delivered December 19, per USPS tracking. On the 6th of this month, the buyer opened a INR. I uploaded tracking to the claim and indicated the item was delivered December 19, and the address it was ...

Stop E-Bay Labels from Printing Instructions??

Somebody please help me find the setting to remove label istructions so I can use my 6x4 label printer. The link in label preferences shown in many help topics seems to be no longer there.  

LabelSample.png Label Instructions.png
User avatar by Explorer
  • 58 Views
  • 1 replies
  • 0 helpful

How to combine shipping ?

I sell multiple of items all in the same listing . But can't see how to make it so the shipping costs are lower. It's charging customers $20 dollar shipping when it's only around $7 dollar shipping. anyone can help me

Resolved! Shipping Rate Tables

Hi All ! I have a question. I make the shipping rates tables depends on the weight of the items. But I just cant find the option to them when I want to list an item. Im based in Europe. When I choose "Select a shipping service" I can only see USPS, U...

Resolved! Poland Package Stuck at Processed Through USPS Facility Minneapolis MN Distribution Center 55401

 Hi There! I was Supposed to Get My Package From Poland Last Week on January 10th 2023 but it is Stuck at Processed Through USPS Facility in Minneapolis Distribution Center 55401. I waited for any More Notifications From USPS I didn’t received my Pac...

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User avatar by Thrill-Seeker
  • 578 Views
  • 6 replies
  • 0 helpful

Shipping question for a Cancelled Order repurchased

A buyer reached out to cancel an order because they'd used the wrong payment, after we'd already purchased a shipping label. After we canceled the sale, they repurchased the item. Can we use the same shipping label from the first purchase? Or do we h...

Mailing Envelope Sizes

If you are using a poly mailer to ship an item First Class, can you ship a 6" x 9" item (sewing pattern) in a 9 1/2" x 11 1/2" poly mailer? Just wondering if there can be extra room or does it need to fit exactly? Seems like a silly question, but at ...

Insurance Fraud Committed by Ebay

I've been a loyal eBay buyer and seller for more than 21 years, and I've finally drawn the line due to what they have become. I recently posted that I will no longer use the site due to their unethical (in my opinion) practice of charging a final val...

How do you change the handling time on items for sale.

This Ebay interface is driving me nut and is so archaic. The items I sell are made to order and I'm trying to change the handling time on my listing from SAME DAY. I revise my listings...I go to the bottom of the listing where it allows me to change ...

6½ Year RTS turnaround from USPS.

I sold a couple of items on August 31, 2016, for about $16 each. I don't remember any INR ever and there are no records over 4 years old. They were both returned to me unopened and marked undeliverable RTS today 01-13-2023, six and a half years later...

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