Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...
So a couple of weeks back, I shipped out a package to a buyer across the country. I then got a message from the buyer a week or so later stating that there was a problem with delivery. Come to find out the buyer provided the wrong address and the pac...
How can i exclude a single listing from the Ebay International shipping program. I could do this under global ship program, but i am not seeing how to do this under the new International shipping program. Any help is appreciated!! Thanks!
Why must I pay an additional shipping cost on my end if the buyer paid the cost already in the price? I'm being prompted to pay a shipping fee in order to print a label. I understand I may have to pay UPS a packing cost when I get there in person.
I listed a set of china. I plugged in the size and dimensions of the large heavy box when I created the listing. I used one of my shipping policies that offers UPS, FedEx, Parcel Select, and Priority Mail (not flat rate). The china sold, and the buye...
The old GSP didn’t allow used clothing (pre owned) to ship to Mexico. However I notice the new EIS is allowing Pre Owned and has Mexico as a destination. For health and sanitation reasons, Mexican federal law prohibits bringing used clothing and blan...
Nicely Detailed GERMAN SHEPHARD ...Order #:01-09838-79283Sale date:03/17/23Good day, I recently sold the above referenced item and printed a shipping label (which I was charged for); however, after a review of the shipping label, I noticed that my re...
Is it happening to someone else that since Ebay added eBay International Shipping, buyers cannot pay. Since I adjusted my policies to eBay International Shipping, I've had 7 cases in a week where customers say they can't pay. I have contacted Ebay an...
Hello all, Looking for some advice. An international seller asked me to return an item to a US address instead of the original International address. The seller then sent a photo of the address instead of text. My initial thought was this was an atte...
Hi all - First post so please be kind. It's been 15 years since I actively sold on eBay but I'm back at it. I spent a lot of time (maybe not enough!) calculating shipping costs. I ran estimates in eBay's shipping calculator for various weights and pa...
Wanting to send something back in the UK. Can only get help on phone for USA and Canada.!!!
Free shipping for items selling in the $2-4 rangehow can it be done?will I have to forgo confirmation?
I sold an item for pickup only and the buyer contacted me immediately to tell me they bought by mistake and asked me to cancel. I went to cancel and it said I would have to pay 400 in fees. I asked to buyer to sort it out with eBay. They sent a claim...
Hello. Ebay standard envelope is being ridiculous and not popping up 80% of the time!Can I list my orders as "Standard Shipping" and offer free shipping, and then add tracking and mark as shipped myself? Thanks!
I just got a Dear seller notice from them that it was past time to ship my item to the buyer, well I had to dig thru a couple layers (ebay did not connect the dots) AND found the order in question, now keep in mind here that today is 3/18/2023....wel...
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