Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3312 Views
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  • 33 helpful

How much does eBay take for shipping

Haven't sold on eBay for years and was shocked to see how much they have gone up. Their take used to be 10% on clothing and now is 15%....YIKES. They used to take 9% of final shipping charges but can't seem to find anything telling me what they take ...

International shipping

I have a question about international shipping. I was so excited to start offering International sales. I just read in a FB group that I could be criminally charged for selling to certain countries, and that Ebay doesn't protect us (not allow shipmen...

What happened to free shipping?

I'm not an eBay ace, but I sold several items a few years ago, and there was always a free shipping option. Now I cannot get one. And I'm NOT on mobile, just trying to put up a simple listing to sell and item with free shipping. I've tried flat-rate ...

User avatar by Pathfinder
  • 142 Views
  • 5 replies
  • 0 helpful

Resolved! Unusual situation

I had a listing removed. But a buyer bought and paid for it. Just yesterday, 03/19. If the payment process, should I ship it? Or will it likely be cancelled by Ebay?

User avatar by Trailblazer
  • 94 Views
  • 2 replies
  • 0 helpful

shipping

hello does anyone know th e cutomer  service number?

User avatar by Adventurer
  • 73 Views
  • 2 replies
  • 0 helpful

Shipping/Tracking

Is anyone aware of USPS issues with tracking packages? Seems like the past couple of weeks, everything I have ordered shows a tracking number, but not updates or movement. I'd like to know if the sellers are not getting packages to post office or if ...

sanctions

Hello! Does anyone know about sanctioned goods not delivered to Kazakhstan. In January I ordered carbide cutters, everything came without problems. Now, in March, I ordered the same thing, there were problems with delivery, carriers say that the good...

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